New trends in Mobile travel Industry?

Smart devices have revolutionized the way the entire human race works now. The entire world is available at a human’s palm with the invention of the smartphone. The internet connectivity and high processing speeds of the mobiles are being capitalized by companies to design travel management apps that help people in creating their travel itinerary within no time. Since almost every person on the planet has access to a smartphone, these mobile booking engines are being used by everyone. A recent study says that more than half of the travellers would like to check in their hotel through a mobile app. currently, 13% of travellers use mobiles as a medium to pay for their hotel or cab bills. This increase in trends in mobile application usage has led to the development of a lot of travel apps like QuadLabs’s Travog mobile app that also provides travel management solution for corporates. These mobile apps come with the latest features and make full utilization of the mobile capability to provide an amazing travel experience for a user.

There are a lot of Mobile Distribution Platforms available in the market that you can choose for your company. Some of the latest trends and features that you should look in these apps are:

1.       Airline Touch points: The mobile apps are in constant touch with the customer before, during, and after the trip. This helps in improving the travel experience and keeping the customer updated with the latest status of the booking. Features like flight status, web check-in etc. are being incorporated into universal travel apps.

2.       Voice Commands: Enabling the voice recognition feature in the app for searching or booking an itinerary is a great feature that enhances the travel experience to the next level. About 40 percent of adults use voice search at least once a day.

3.       Reach out to the customer: Customer is always the priority and is advised to reach out to the customer in advance to increase customer satisfaction. Features like chatbots and virtual assistants help in providing fast accessibility to the traveller. More than 25 percent of travellers have searched or booked a trip using the chat platform.

4.       Dedicated mobile app: Travel companies are understanding the need for dedicated mobile applications with a user-friendly interface to cater to travellers’ requirement. The app updates happen in the backend, security is easily provided through end-to-end automation and encryption, accessing the application is fast and simple. These factors are making travel companies design mobile apps for travellers.   

5.       Block chain Integration: This feature helps in streamlining the payments, reducing counter party risks, boosting data security, and improving customer experience. Mobile booking engines with block chain capability are setting benchmarks in the tourism industry as these are the safest to be used currently.

These are some of the new trends that are coming up in the mobile travel industry. QuadLabs mobile app has all these features and hence are the best in the market. If you wish to get this mobile app for your business, then do reach out to the team at QuadLabs which would be happy to assist you.

How Travel Management System by QuadLabs helps TMC to grow?

For any corporate or business travel management company TMC, having a profound and responsive travel management system can prove to be highly effective and beneficial for the business. A reliable corporate booking tool would allow the travel agency to provide appropriate, quick and flexible travel-related products, enabling the business traveler to have a safe, successful and satisfying business trip. There are many travel technologycompanies out there who can develop a client and result oriented travel management system as per the needs and requirements of the business travel company. But when it comes to timely delivery, quality and 24/7 customer support, no one comes near QuadLabs, which is a multiple award-winning travel technology organization.

Why should one hire the services of QuadLabs for developing travel management system?

A travel booking system dedicated towards business travel is completely different from the one designed for leisure travel. It requires having real-time processing, 24/7 customer support and other valuable features, resulting in a satisfying experience for the business traveler. Furthermore, it should be designed in such a manner that clients can be provided cost-efficient and reliable services. Below are provided some of the ways why travel management systems developed by QuadLabs is quite effective TMC organizations:

1.         Detailed travel records and communication: Handling business travel is a very complex procedure as it requires immediate access to the necessary personnel when the need arises, and failure to do so can result in the loss for the corporate personnel and cost the TMC its reputation. Travel management system developed by QuadLabs offers quick access to the records and easy communication between the client and the travel company, should an emergency occur.

2.         Centralized reporting of incidents: It is not just necessary to keep detail information about travel bookings and other stuff, it is the law. A responsive travel management system contains all the information about the hotels, air transports, car rentals, along with technical aspects that could help the business traveler get the best out of their trip. Even at the time of crisis such as unavailability of transport at night, immediate hotel booking nearby should be made to make the traveler feel safe and secured.

3.         Automated responses and notifications: An effective travel system should also be able to send notifications and responses to travelers automatically, allowing the travel company to save time and effort. Sending responses to the traveler at regular or timely intervals, such as departing time of flight, notifying the location of meetings, information about car rental position, etc. helps the TMC to provide necessary information to the business traveler without delay or forgetting.

4.         Self-booking tool: QuadLabs develop a remarkable self-booking tool that lets the business traveler to book their own hotels, car rentals, flights, etc, without the assistance of travel agency, and making the interaction between the two through online medium. This promotes flexibility, saves time and energy and enhance the user satisfaction as well.

Therefore, if you also want to have a dedicated and client-oriented travel management system for your corporate travel booking, then hire the services of QuadLabs.

Automate your backend travel operation and booking fulfillment with mid-office

There is an intense competition in the travel market at all level, which makes the travel agencies to perform better and better in order to stay in the competition. Mid office and travel back office system management is considered one of the most crucial system that enable them to offer satisfying travelling experience to the customers through quality support. However, it can prove to be a difficult process where possibility of errors remain high if travel agencies doesn’t have a system. The best way to prevent is by automating backend travel process with mid office system for resolving issues of travelers in real time.

Importance of automating backend travel operations and bookings

In travel industry, the management of back office is as crucial as the front end. It includes operations such as enquiry management, booking management, supplier management, generating invoices & reports and regulatory compliance which covers the administration and support personnel that doesn’t require client facing. Automating these functions saves a lot of time, effort and money for the company, which enhances their productivity and performance and offer more satisfaction to the customers. Some of the main backend travel operations that can be automated using mid office are as follows:

1.      Invoicing and reporting: Calculating cost of sales and revenue can be tedious yet significant task, which needs to be performed on a regular basis. Manually carrying it out requires prolonged time and effort, which can be saved by automating the process using automation tools such as XChange mid office system. It helps the travel agency to generate accurate reports while tracking the payments and bookings in real time.

2.      Business intelligence: Travel agencies are required to develop effective travel policies and compliances, travel pattern reports along with monitoring the labor cost. It involves a lot of manual work, but with mid office system, the company can reduce their labor cost and increase their productivity through reduced time consumption using integrated applications.

3.      Commissions of suppliers and agent: It is also necessary to calculate the commissions of sub-agents, suppliers and vendor which include hotel, flight, car rental etc in order to find out the exact revenue generated. By automating this operation, the company won’t need to carry out this confusing and hectic task.

4.      Customer relation: Certainly one of the most important aspect of travel agency is to maintain good relations with the customers for which, travel CRM software should be utilized. Mid office system can also act as travel CRM system where customer services can be automated to provide real time support to the travelers along with after care services such as promotion and feedback.

Automation utilizing mid office system gives all that could possibly be needed advantages to the travel agency which help them in keeping up their position in the market and target an ever increasing number of clients to improve their revenue. However, it is necessary to hire the services of a reputed travel technology providers such as, QuadLabs who is very much perceived and exceptionally experienced in the field to robotize your booking and backend travel operations.

Automate travel operations, processes, sales and reconciliation with XChange

Automation process can be very helpful for any business industry as it enables them to perform the same functions without physically doing. In travel industry, automating travel processes such as travel bookings, customer management, supplier management, administration and enquiry management by Mid Office plays a key role in acquiring competitiveness and increase market share. There are several Mid Office and Travel CRM Software’s available in market for travel industry, however, XChange Mid Office system developed by QuadLabs is by far the most effective and trustworthy.

Features of XChange and what functions can be automated using the system

XChange is quite user friendly and help the travel agency to automate various necessary functions. It helps in automating consolidated information gathered from different sales channels and suppliers. Furthermore, the system is an effective travel CRM system, which assists in customer relationship management which is one of the most important aspect for any travel operator. XChange automate processes such as sending latest news and offers to the customers and provide essential support. The Travel desk or front desk features of Mid Office system gives the travel agency to book tickets coming directly though phone or through walk-in customer also it helps to resolve any queries or issues of the travelers during or after their trip, where all the answers are predefined.

Not only Mid Office system, the system also aids the agency to manage travel bookings and suppliers as well by automating their functions. It will automatically show the upcoming bookings, showcase the payments, list of guests and their demands, along with generating invoices and reports. When it comes to sales and reconciliation, XChange enable the agency to manage their sales and purchase rules in an effective manner, thus ensuring that the records and figures are in agreement are correct.

Other benefits that travel agencies can enjoy by automating their travel operations using XChange is that they speed up their payment processes to the suppliers which can be automated, thus, eliminating any kind of delay in payment. It ensures better relations with the suppliers which ultimately leads to better services to the customers. Moreover, the development of spreadsheet and reports become easier as it doesn’t require a manual updating on the sheets and creating reports which would be time consuming.

XChange Mid Office can be considered an extremely reliable and useful for automating all the travel process, which permits the organization to save not only time but an adequate amount of money as well and at the same time, increasing the quality of services offered to the traveler.

QuadLabs, who is one of the leading travel technology provider in the world, has developed this travel automation which acts as a travel CRM software along with an assistance provider for travel agency that would help them managing various processes, customers and suppliers to increase their revenue and sales. 

How much growth travel and tourism industry is expecting in 2017?

The Travel industry has witnessed a massive evolution in the last few years due to the latest advancement in the technology, offering the customers and travel agencies to make a proper interaction with each other during and after the trip. The evolution in the industry has been so drastic in recent years that many would think, it won’t grow at the same rate in 2017 and beyond. However, it is certainly not the case as technology seems to be improving the way we travel more ardently than ever before, giving the industry higher growth expectation in 2017. Below are mentioned some of the areas which may witness a remarkable growth in the travel industry.

1.      Travel technology solutions: With technology developing a clear path for improvement in the travel industry, in 2017, we will witness more of it in the form of On-Cloud travel, ERP solutions, travel management software and much more. In today’s competitive world, technology has given travel companies a way to target their potential audience by offering just the kind of services they actually desire. This is possible due to the introduction of cloud technology in the industry, which has quickened the online booking system and interaction between the customer. Reducing the overall expenses while developing a healthy relationship between the travelers are going to give exceptional growth to travel companies, which has been possible due to the advancement in technology.

2.      Virtual reality (VR) and Augmented Reality (AR): This is a revolution is travel industry, which is speeding up real quick and perhaps in the near future, used by every travel related companies in order to showcase and market their travel products to engage potential customers. Up until now, virtual reality has only been used for gaming and movie viewing, however, its entrance in the travel industry would allow the companies to give a clear and 3D experience of their travel products such as hotel rooms, sightseeing, cruises, activities, that would persuade them to buy the travel package. Words can only describe how good their services can be, but with augmented reality, the customers can actually experience it while sitting at home. Nothing could be more persuasive than this.

3.      E-Passports: Travel industry is growing incredibly. People are travelling from one country to another more often, which has made the airport staff busy and instensified the security. With E-Passports, travelers can easily carry and showcase their personal information in a form of digital data instead of the real card, which could be lost, causing a great mishap. Virtual passports would also simplify the check in process using a digital photo, offer instant accessibility and save time from custom inspection and immigration.

Other major travel technologies that are helping the industry grow seamlessly include travel bots, voice interface and wearable devices that makes the life of a traveler easier. With such inventions and advancements, the travel industry can show a remarkable growth in 2017 with a considerable amount of increase in the number of travelers, it may take some time to witness the exact effect.

Is On Cloud the future of Travel Technology Industry?

Cloud technology is the latest trend in the travel technology industry, which has taken the travel industry by storm. When it comes to on cloud solutions, travel industry seems to be benefitting the most out of it. Cloud computing has offered a great deal of flexibility in how travel agencies offer their services to the clients and nonetheless, it has fast paced greatly how industry operates their functions. The travel ERP system, which is responsible for ensuring the customer has a smooth experience while booking their travel products online and receiving the most dedicated, uninterrupted and fast services during their trip. On cloud technology has so many advantages to the travel ERP software that it can safely be assumed that it surely holds the key to the future of the travel industry.

Benefits travel industry is enjoying through on cloud technology

·         Flexible and economical: On Cloud travel ERP system not only help customers get flexible online bookings and save money, but also help the travel companies to save a considerable amount. It offers the needed storage on cloud saving money in buying expensive hardware. It also decreases the amount of space required to operate the business cycle, thus aids the business to reduce great expenditure, especially in the off season.

·         Software solution: Travel ERP on Saas (Software as a Solution) offers travel companies hosting services on the basis of monthly, annual and other subscription. It provides numerous software solutions such as developing needed softwares at a reduced price, not setup, installation or license required, easy upgrades and better fast online booking system. It doesn’t require any maintenance or a technical professional to install and configure, thus removing extra expense.

·         Security: One of the most significant benefits cloud technology offers to travel companies is security. They are responsible for saving card details and other personal information of their customers and it is necessary to offer secure and encrypted solution to make sure the data provided by the customers remain confidential. With on cloud travel ERP solution, services such as backup recovery, redundancy, multiple firewalls, etc. are provided to the companies.

·         Fast availability: With increasing number of online travel bookings, customers want fast processing, which travel agencies must provide in order to keep up with the demands of online travel arrangements. Cloud technology offers greater mobility to the client where they can access the website and application from anywhere in the world as long as they have access to the internet. This allows the travel companies to stay connected with their potential clients, offer improved customer service and expand their business.

All this tells the importance of on cloud technology for the travel industry, which certainly cannot be overlooked. Today, many travel agencies are transforming their travel ERP system to complete cloud based by employing the services of respectable travel technology agencies. One such company is QuadLabs, which is a multiple award winning and globally recognized firm, best known to offer the most trustworthy and industry focused cloud computing technology to travel agencies.

How consolidator can use travel technology to grow their business?

Consolidators are distributors who sell travel inventories like flights, hotels, cars etc in bulk who are also called a broker or General Sales Agent (GSA). They purchase travel inventory at a significant discount, allowing travel agents to sell it to the general public at a low rate by targeting niche markets. They offer reduced prices, flexibility and convenience to the Travel Agent, which is not available while booking from the physical bucket shops. They are now used by millions of people to book online because of these major benefits. Travel technology also offers necessary distribution solutions for B2B agents by allowing them to target greater audience and increase their sales by selling these to both individuals and businesses. Some of the major benefits these consolidators can enjoy through travel technology are as follows:

·         Offering the customers most competitive rates: One of the most common benefits consolidators gets from adopting travel technology is they get to offer the best airline seats, hotels etc to other businesses and individuals at a relatively low rate. The B2B software solutions designed by these travel technology providers provide best prices, which helps the company increase their sales and revenue and at the same time offer convenience to the public. However, customers get such discounts while booking online a couple of months prior to the date journey as the rates increases drastically as the date closes.

·         Online booking offers utmost convenience to the user: With online bookingengine, customers can use the services of consolidators from their home or office and book their airline tickets, hotel, cars etc at a reduced rate online. They can easily search for their preferred flights in business and economy class and book them through the online payment way in advance without stepping out.

·         Target the niche market: Travel technology also offers GSA solutions for B2B agents by helping them target only the niche market with potential customers, so that the conversion rate could be higher. By identifying the areas where customers are most likely to attend their services, the B2B software solutions only market the agents offering to that particular area, lowering the marketing budget and enhancing the sales.

·         Automatic and real time confirmation: It also reduces the burden from the cosolidators to notify the customer about their bookings as the distribution solution do that for them. The customer can see real time inventory while searching online and upon booking their, they will receive automatic notification confirming their booking, leaving the GSA agent to save time and effort.

·         Additional offers and discounts: Travel technology solutions allow the consolidators to attract more and more customers by providing them offers and discounts on bookings through their portal. With bank offers, wallet balance and other additional offers, they can tackle the stiff competition in the market and increase their sales by a good margin.

QuadLabs, travel technology providers offers the most reliable and sales oriented benefits to GSA agents/Consolidator to help them enhance their business and sales.

Why is it important for tour operators to adopt travel technology for-their-business-enhancement?

Like any other business, tour and travel business also depends on attracting more and more attention from the customers on travel products in order to increase sales and enhance business. There is stiff competition in the market and everyone wants to outsmart others in order to be the leading travel agency. However, establishing a travel agency is easy, but maintaining it for years takes a lot of hard work. This is where travel technology provider comes in. They offer all sorts of assistance to travel companies in enhancing their travel business to a larger geographical area and greater audience. Their most essential assistance to these companies involve Travel Technology which allow them to offer utmost convenience and comfort to the end user and increase their productivity. QuadLabs is one such travel technology provider who offer best technical help to travel agencies & Tour Operators worldwide.

What are the benefits of adopting Travel Technology for travel agencies & Tour Operators?

The most important thing to improve the business productivity in travel is to provide easy and reliable customer service, which travel  technology offers to the companies. Online portals offers outstanding customer service that includes automatic confirmation, email and SMS notification,  preferred hotel and flight booking, real time booking & cancellation, online payment, etc. It makes the customer trust the brand and use their services more often, thus enhance their business.

For outbound touroperators, travel technology also help in attracting more customers and sell their products online. People from all over the country can be targeted who are willing to take an overseas holiday. The tour operators would be able to show pictures of the destinations, reviews and offer the best packages as per the need and requirement of the customers. The technology will also help tour operators to make sure the customer is having a perfect overseas holiday tour without any worries.

Another reason why travel agencies should adopt travel technology is they will be able to increase their visibility in the market and enhance their revenue. By being more perceptible to potential users, they can attract the attention from possible buyers by offering them compatible online travel products. With internet as the medium, millions of customers can be targeted at a very reasonable price. Furthermore, using multiple sales channel such as B2B and B2C, they can provide the best travel services possible.

One of the most important benefits travel technology provider offers to tour operators & the travel agencies is to automate their business process. Maintaining and circulating travel business is a very hectic process which requires a lot of attention and hard work. However, using travel technology, they can easily automate most of the processes that includes hotels and flight booking, customer service, resolving customer issues, providing safety and security, etc. This would allow the business owner to spend their time on more vital tasks and decrease immense burden from their shoulder. In the end, it helps in enhancing business productivity and sales.

QuadLabs is a premier travel technology solutions provider with a focus on delivering world-class travel technology. Its products helps Travel Agencies & Tour Operators to adopt automation and enhance their customer service experience. They have done several global deployments across Europe, South America, Asia, Middle East, Australia, Indonesia and Africa and is highly adapted by each market.

Is online booking system more convenient as compare to conventional booking engine?

In this modern age of technology, people prefer to book their travel products such as hotels, flights, car rentals, etc online. It offers the much needed convenience and ease which is not possible in the conventional way of booking where the customer would require to take an appointment with the travel agency in order to book their holiday. However, with conventional internet booking engine, even though this issue may have been put aside for most of the part, it still offers less benefits than online booking system.

Conventional booking engine allows the travel company to showcase their travel packages to the customers along with the travel products of other companies as well, thus, giving you a stiff competition. It divides the market share, allowing the company to reduce their overall earnings. But with online booking system, one can ensure that the potential customer only visit your website and choose your services without facing any rivalry. Some other benefits of using online booking system rather the conventional booking engine are as follows:

1.      24/7 service facility: Customers can make bookings any time of the day from your system, allowing your business to operate 24 hours a day, thus increasing the chances of sales and revenue.

2.      Maximize your reservations: You can easily maximize your reservations without worrying about anyone else taking your customers. Moreover, the possibilities of a no-show in hotels are reduced greatly.

3.      Manage your bookings easily: Without the interference of a mediator, you can easily modify or cancel your bookings, if a customer request one. With specifically designed hotel booking software by the best travel technology company, the customer will get an easy cancellation service and fast refund. The same can be said about the flight booking engine.

4.      Provide better service: The most important thing a customer in tourism business want is better service and satisfaction, which you can provide without being tied to the phone. You can resolve the doubts and queries of the customer online and spend your time on other important matters.

5.      Maintain a healthy communication: Online booking system also allows the travel agency to maintain healthy relationship with their customers through intact and direct communication. The customer won’t have to deal with a booking engine’s helpline number to get to you as they can directly contact you online.

6.      Offer better discounts: With specifically designed hotel booking software and flight booking engine, you can offer better discounts to your regular customers as compared to conventional booking engine who offers the same discount to all their users. Another way to reach a wider audience and increase your sales.

Travel technology companies like QuadLabs can aid you in developing a reliable and user friendly online booking system that appeals to the user by meeting all of their expectations. They understand the importance of having a separate online system that redirects the potential customer to the website rather than leading to other conventional booking engines. They research and analyze your potential customers and market in order to develop a worthy and appropriate engine for your travel agency.

10 things to look travel software before investing

The most notable quality travel company can offer is customer’s personal services supported by brilliant travel agency software. People have encountered multiple issues during their booking for flight and hotel due to system failure and they typically hold very short temper for non-functioning travel softwares. Travel technology solutions play a defensive role between a traveler and travel agency because a satisfied customer can bring more business and an unsatisfied customer may tear down your business reputation with bad reviews at various travel technology platforms connected with internet. Hence, travel softwares are very applicable product in conducting more business. Here are some of the basic notations that needs to be kept in mind while choosing a travel technology software for your travel agency.

1. Operational to multiple basic functions and services: The primary objective of a travel technology software is, it should contain all basic functionality like hotels, flights, reservations in order to prevent irritating formalities for customers. So that customers can pick and reserve their favorite location without any hassle.

2. Numerous sales channels. To attract more potential customers, so that travel agents can boost their business. You must look precisely to buy travel software which is equipped with several sales channels like B2B, B2C.

3. User and SEO friendly system: The software must be user interactive, so that customers can easily understand the navigational system.

4. Cross sell functionality: To bring more business along with extra profit, the software must be prepared with this basic feature. So that customers, who wants to book flights can also avail other beneficial opportunities like Hotel booking, sightseeing, etc.

5. Operates in multiple language and currencies: For customers who wish to travel overseas or other countries, this function means a lot to them. The software must have inbuilt functionality of multiple language and currencies.

6. Connectivity with GDS’s and third party consolidator: The travel technology software should be united with multiple GDS’s and third party suppliers to reserve overseas flights and Hotels easily.

7. Hotel contracting: The sightseeing and transfers become reasonably priced under the Hotel contracting feature. So, the software should come with this feature for private negotiations to lower the price values of other Hotel accessories.

8. Full internet integration: The software should be absolutely integrated with Internet to develop an online booking engine and airline booking software. Also, Intermediaries and travel agents can check out the availability of Hotel rooms and Flight routes along with their prices to make a hassle free reservation.

9. Mobile accessibility for reservations: In this extensive arena of mobile applications, it is rather crucial and necessity to attain access of Hotel and flight reservations via Mobile devices. So, the travel software should be accessible anywhere, anytime through mobile connectivity. It will become easy for customers to swiftly gather all the relevant info and stay connected with the system.

10. Provides reliability in booking procedures: Booking management system of the software should be easy to carry out from the inquiry procedures to the end of stay when the payment is made.

The significant growth in mobile bookings of hotels and flights over the recent years

A few years back, people used to book online tickets, hotels, flights through their laptop or computers, which makes their travelling plans to limited. However, with travel mobile applications on the rise due to the arrival of cheap and highly functional mobile devices, it has been reported that over 52% of travelers use their smartphones and applications in order to their travel products instead of laptops and desktops. So, what exactly has led to the change in this behavior? Let’s find out below.

Travel technology companies understand how important it is for travelers to book their hotels, flights and other products on the go. Many a time travelers require to book hotels and flights in the last minute and without having a laptop or Internet connection could simply lead to the loss of a potential sale and would certainly provide great inconvenience to the traveler. But with travel mobile application, they can make last minute bookings at any time of the day anywhere, which would help both the travel agency and the traveler. Furthermore, the reason why mobile technology in travel industry is on the rise is, it helps the travel company and travelers to make a deeper connection that offer more convenience to the customer and increase the sales of the company.

Other benefits of mobile booking to the user and travel agency are as follows:

Benefits to travel companies

1. Travel agencies can target more customers with mobile application, and if they are not on mobile, they can lose a huge customer base.

2. Send specific offers and premium rates in the form of messages and notifications to the user, which will help increase chances of a sale.

3. Better staff management: Hotel based application will help the company to send requests on staff’s devices, which will increase their efficiency.

Benefits of travelers

1. Allows the traveler to book flights and hotel in real time, regardless of the time and place.

2. They can check the availability of the flight and hotel, confirm or cancel their reservations without any hassle or wait.

3. Travelers can also take benefit of special rates, discounts and loyalty rewards, which are not available for general travelers. This also allows the travel company to keep their customer for longer periods.

4. Easily search hotels by location, amenities and price to get the best deal possible.

Moreover, travel technology solutions have come up with a highly advanced way of travel management in the form of Xchange ERP that permits the travel company improve their productivity, increase efficiencies, reduce costs and streamline processes without even sitting in front of their desktop.

How Internet of things helping travel business to provide more seamless travel experience?

The significance and not to mention highly remarkable development in travel technology in a recent years has led to the growth increment of the use of the online booking system over conventional way of booking through your local travel agents. No matter if its flight reservation, hotel booking or even currency exchange, travel technology is helping the traveler to ease their traveling experience like never before. One of the most latest and innovative development in travel technology solutions is the inclusion of Internet of Things (IoT).

Many a times it happens that your airlines do not collaborate with hotel timings that offers much inconvenience to the traveler. Thus, whether it is monitoring the airlines timings, checking in early in the hotel or finding your way around the city, Internet of Things is helping travelers to make their travel more seamless by providing regular updates of their reserved travel products and making necessary arrangements right away if there are any inevitable changes in your plan.

So, what exactly is Internet of Things and how it can help travelers and travel agencies in their experience?

IoT consists of everything that can be connected through the Internet and used to send and collect data that helps the user perform several tasks with ease and comfort. And when it comes to travel, the Internet of things can help the traveler in many different ways. For instance, if the user misses their flight, auto rebooking can easily be done through their smartphone. One can open their hotel room by downloading the Interactive key, or track their luggage through sensor and application. IoT offers every possible help that allows the traveler to save their time and effort and enjoy a better travel experience.

Internet of Things makes the life of a traveler and travel agency a lot easier as it allows them to be interconnected during the travel through web connected devices and sensors. In the recent report, it is expected that by the end of 2020, IoT will be connected over 26 billion devices, which will certainly aid travel companies to provide outstanding customer services to their travelers, which in return would increase their profits. This is the main reason many travel agencies are adapting this system by hiring quality travel technology companies. These travel portal development companies help them build mobile applications that would assist them to maintain a better connection with their customers.

Below are mentioned some ways how IoT will help travel agencies to enhance their sales.

·         It will help them to build a cross platform relationship with their regular travelers.

·         Identify the behavior of customers to particular products and make necessary changes to increase the overall satisfaction of the travelers.

·         Also helps in creating new marketing opportunities and increasing the base of their travelers.

Internet has certainly changed a lot of things we do in our lives, however, it has provided a dramatic effect in the field of travel and definitely made the travel more seamless, fun, interactive and quite easy.

QuadLabs is a leading travel technology provider, giving tour operators and travel agencies methods to adapt to these travel trends and increase their business’s potential to get higher return on investment.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone:+91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com   

Impact of travel technology in travel and tourism industry

Technology has played an important role in achieving economic growth by garnering economic means for consumers to travel. The development and contribution of air travel as a means of transporting tourists to different locations is an important contribution of technology to the tourism and travel industry. The significant development of low cost carriers is another means of successful technological applications to the tourism and travel industry.

The tourism industry is often defined as the sectored system of innovation and production. This sectored system in tourism is extremely complex; given the fact that the tourism products and actors changes due to changes in the external forces. The evolvement and progress of information technology has therefore had a tremendous impact in tourism.

The travel and tourism industry suffered a setback post 9/11 terrorist attack. Airlines were forced to change their marketing strategies and give more emphasis to ecommerce. Most airlines started including special applications like content management, personalization software and business intelligence paraphernalia. Internet technology gained importance as it became the major force to work safely and effectively. This technology also helped airlines to reduce costs and get closer to the customers. Let us find out some of the major features which gained momentum due to the information technology revolution.

The travel and tourism industry suffered a setback post 9/11 terrorist attack. Airlines were forced to change their marketing strategies and give more emphasis to ecommerce. Most airlines started including special applications like content management, personalization software and business intelligence paraphernalia. Internet technology gained importance as it became the major force to work safely and effectively. This technology also helped airlines to reduce costs and get closer to the customers. Let us find out some of the major features which gained momentum due to the information technology revolution.

Impact of Internet in the travel and tourism industry

The advancement of the Internet has deeply affected the way tourism and travel intermediaries perform their business. The development of vertical portals like has redefined the travel business. This has led to the formation of various last minute online travel portals which effectively organize and distribute distressed tourism inventories to the clients. Tourism suppliers like Lufthansa and British Airway have started applying ecommerce applications thereby allowing their customers to directly access the reservations systems. Hence, a customer is able to make a flight search and go through the various options available and finally take a purchase decision. The Internet has made it possible for customers to access high quality information within a short time. Also it has made service expectations as consumers expect to be served 24 hrs / 365 days. Nowadays, customers expect to be served at all times rather than the office hours of the tourism providers.

Mobile technology and the tourism and travel industry

The advent and application of mobile technologies have further impacted the tourism and travel industry. This has been possible due to the development in ecommerce. Customers can now view and choose various travel and tourism options by surfing the internet through their mobile phones. Short messaging services also provide a lot of information as the booking confirmation can simply be presented to the airline or the hotel and one is allowed to enjoy the service. The emergence of new and high tech mobile phones has again stirred a revolution in mobile technology. This is especially helpful as these phones allow a user to access internet and book services online. Thereby, one can also book tour packages and other travel related services through the mobile.

Conclusion

Thus we have seen that the travel and tourism industry has revolutionized their travel plans and strategies with the help of improved information technology solutions. They are resorting to customer focused travel solutions and are aiming to provide a one stop solution for all travel related services through information technology. Travel and tourism providers need to work in collaboration with each other to provide a one point platform to all its clients. Hence, they must embrace newly developed and effective information technology solutions to run travel operations smoothly and efficiently. At the same time, the prime focus should be on providing excellent customer service. For all these, the only answer is to embrace best and updated information technology.

QuadLabs is a leading travel technology provider, giving tour operators and travel agencies methods to adapt to these travel trends and increase their business’s potential to get higher return on investment.

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QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone: +91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com