Right ways to boost your travel business with B2B and B2C network?

Almost all the companies fall in the either of the categories i.e. business-to-customer or business-to-business. To reach a target audience a company needs sale and marketing strategies. There are many B2B and B2C travel portals available in the market currently. These portals are made for travel agents that helps them in guiding their Customer through the itinerary planning process and rich travel content. QuadLabs is a company that designs B2B travel portals for their customers. These B2B software solutions help the customers to consolidate, distribute and manage their bookings, inventory, business processes, and distributors. These B2B seller platforms are safe, secure, and cost-effective to use.

B2C online booking portals and B2B software solutions have a lot of advantages that help the agents in growing their travel business. These portals designed by QuadLabs are the best-in-class systems with below benefits:

1.       B2B Agent Dashboard: The agent dashboard gives the flexibility to B2B Subagents to manage the bookings directly of their clients without any dependency on the Travel Agent. Advanced markups and pricing control functionality helps the Travel Agent to get more control over the pricing structure. All the accesses are done on the fly with real-time information.

2.       Managing accounts: Multiple Subagent can be registered by the admin with the required credit limits. The interface of the tool also allows the admin to control individual markups. The GDS terminal is integrated into this tool already.

3.       Extensive reporting system: With minimal manual intervention, the reporting can be executed. The agents also have both the credit and deposit feature available for themselves.

4.       Centralized booking: The B2B Dashboards is directly connected with the centralized booking portal which help the travel agent to manage and consolidate the business.

5.       Third party integration: System is capable to get integrated with Multiple Supplier for travel products. Once customer has confirmed the booking then payment can be collected via connection of Payment Gateway.

6.       Safe and Secure system: These B2B software solutions are end-to-end automated and encrypted. The transactions taking place between the seller and buyer are also encrypted. This keeps all the data safe from the hackers. The potential risk to a system breach is negligible.

These are some of the features that make the B2B software solutions the most sought after tool in the market currently. There are many more advantages and features that these tools have which make it the best in the industry. Using these tools will help your company in saving cost and generating more revenue. You can reach out to the team at QuadLabs and get a demo of these online travel agent system. This team looks forward to serving you.

How travel agents will get benefits from cloud based ERP Solution?

Innovation in the IT industry has helped multiple industry domains in improving their services to customers. Usage of cloud technology has exploded in the past few years in almost all the industries. This service is accessed using internet browsers and no application has to be installed on the system from which the service is being accessed. Since all the transactions are handled in the cloud the system is faster and more efficient.

QuadLabs designs the best-in-class cloud based Travel ERP solutions for Travel companies and travel agencies across the world. These systems are industry focused and have set new benchmarks in the tourism industry.

In the cloud Travel ERP system, the tool or the software is hosted by a third party and accessed from any browser through the internet. There are many advantages that the cloud based ERP system has. Some of which are below:

1.       Easy Deployment: These travel ERP software are deployed on third party servers and the individuals are given a secure login access through the internet browsers. Since there is no installation required on the user’s end, getting access to this tool is straightforward. This makes the deployment lightning fast.

2.       Cost-effective and affordable: Since installation is at the third party server, the individual doesn’t have to buy any storage space which saves its cost. Other costs related to maintenance of these systems is also nil. Moreover, since the cloud technology runs these portals, managing bookings is much faster and saves more time and money for the end user.

3.       Easily Scalable: The cloud based ERP solutions can easily be scaled based on updates in the technology or user traffic. The updates are automatic without any manual intervention and hence the user always gets the latest features to manage their travel itinerary.

4.       Secure and Reliable System: The cloud based ERP systems are encrypted and hence the transactions are safe and secure on the server. Since there is no storage of information at the user interface, this reduces the data leakage risk even further. Also, these systems have 99.98% average uptime and hence are more reliable than other web-based travel portals.

These are a few of the benefits that the cloud based ERP systems have over generic web-based travel portals. Not only these travel software are safe, and cost-effective but also enhance the user experience while booking travel itineraries. QuadLabs has pioneered in creating cloud based ERP solutions for travel agents. Their systems are world-class and come with lifetime free upgrade. Getting access to these portals is a one-time investment and nominal support cost that many individuals have made to improve their business’s revenue. Do reach out to them and get a demo to experience the product.

Why is travel technology highly important for New and established travel agency?

Today, technology plays a very important role in tourism and hospitality industry as it allows both the travel companies and customers to interact with each other without any hindrances. Travel technology consists of various elements that helps tour operators of both small and large scale to operate freely and efficiently. It provides the customers and businesses with enormous benefits that ranges from communication, reservations and service systems. Therefore, we can state that travel technology solutions is highly important for new and established travel agency, and if they want to achieve their organizational goals, they need to utilize travel technology system fluently.

How does travel agencies benefit from travel technology?

Travel agencies, whether new or established, needs to have a system that would help them to communicate with their target audience 24/7. They need to provide the customers with services and easiness to book travel products and packages easily. This can be achieved through travel agency booking software developed by a reliable travel technology service provider. They are able to prepare a responsive and ease to use travel booking system, allowing the travel agency to easily interact with the potential customer and generate leads.

Travel technology can also help the new travel agencies to increase their customer base by helping them to target audience who are looking for travel products such as hotels, flights, travel packages, etc. or planning a holiday. Developing a customer base is the top priority of any newly established travel organization and travel technology can enable them just to achieve it in a short duration. It would also help them to develop interactive and affordable travel packages that would help them to attract more and more customers. Furthermore, travel technology can also allow the new travel agency to offer promotional offers and discounts to catch the attention of holiday-goers easily.

As for the established travel agency, travel technology can allow them to tackle the aggressive competition in the market and able to generate better leads by analysing the activities of the competitors. It can assist the company to analyse the market conditions and take better decisions through centralized reporting, detailed travel records and communication, and better statistical data. They will be able to control their operating costs and deliver quality customer service in order to enhance their brand reputation.

Travel technology is a dedicated field that helps travel agencies to offer best services to their customers, which include offering them preferred travel products, easy travel booking options through online booking portals, automatic confirmation of bookings to reduce the burden from travel agents and much more. There are various travel technology organizations that offers best travel technology solutions to new and established travel agencies. QuadLabs is one such travel technology company which is accredited and multiple award winner, offering the most appropriate solutions to travel agencies who wants to achieve their organizational goals. They are a leading company operating worldwide with extensive expertise in giving relevant technical assistance to companies looking to advance their customer base and revenue.

Automate travel operations, processes, sales and reconciliation with XChange

Automation process can be very helpful for any business industry as it enables them to perform the same functions without physically doing. In travel industry, automating travel processes such as travel bookings, customer management, supplier management, administration and enquiry management by Mid Office plays a key role in acquiring competitiveness and increase market share. There are several Mid Office and Travel CRM Software’s available in market for travel industry, however, XChange Mid Office system developed by QuadLabs is by far the most effective and trustworthy.

Features of XChange and what functions can be automated using the system

XChange is quite user friendly and help the travel agency to automate various necessary functions. It helps in automating consolidated information gathered from different sales channels and suppliers. Furthermore, the system is an effective travel CRM system, which assists in customer relationship management which is one of the most important aspect for any travel operator. XChange automate processes such as sending latest news and offers to the customers and provide essential support. The Travel desk or front desk features of Mid Office system gives the travel agency to book tickets coming directly though phone or through walk-in customer also it helps to resolve any queries or issues of the travelers during or after their trip, where all the answers are predefined.

Not only Mid Office system, the system also aids the agency to manage travel bookings and suppliers as well by automating their functions. It will automatically show the upcoming bookings, showcase the payments, list of guests and their demands, along with generating invoices and reports. When it comes to sales and reconciliation, XChange enable the agency to manage their sales and purchase rules in an effective manner, thus ensuring that the records and figures are in agreement are correct.

Other benefits that travel agencies can enjoy by automating their travel operations using XChange is that they speed up their payment processes to the suppliers which can be automated, thus, eliminating any kind of delay in payment. It ensures better relations with the suppliers which ultimately leads to better services to the customers. Moreover, the development of spreadsheet and reports become easier as it doesn’t require a manual updating on the sheets and creating reports which would be time consuming.

XChange Mid Office can be considered an extremely reliable and useful for automating all the travel process, which permits the organization to save not only time but an adequate amount of money as well and at the same time, increasing the quality of services offered to the traveler.

QuadLabs, who is one of the leading travel technology provider in the world, has developed this travel automation which acts as a travel CRM software along with an assistance provider for travel agency that would help them managing various processes, customers and suppliers to increase their revenue and sales. 

How does Technology Impact Travel Industry?

One cannot deny the pivotal role Technology plays within the Travel sector.

Our day-to-day lives are made easier through the use of the internet and technology – whether it be on our mobile devices, at home or in the work place using a desktop or laptop. Constant and continuous developments in technology have now made this achievable on a global scale.

It’s seen by many that technology and social media – has created a global village, connecting everybody to everyone, everywhere. Some might argue that using technology has made us less sociable, inhibiting face to face and physical interaction. However, the concept that globalisation and technology allows us to overcome the limitations of physical distance through our finger tips, presents countless opportunities for the travel and tourism industry to flourish.

People travel to distances far and beyond and will continue to travel around the world to experience new things in life and advances in technology are there to influence and inspire this: not prohibit.

Whilst an individual’s travel experience doesn't necessarily start physically until they arrive at the airport departures or even the destination itself, technology has helped to allow this experience to begin from the moment a person has the aspiration to go somewhere, if not creating that aspiration itself. Experience is the key word – and it’s equally as important for companies to provide a positive experience for customers from the moment they decide to exercise these ideas; from idea and plan to the experience itself as well as post-travel sharing and feedback.

In today’s world, travel agendas rarely rely on trusted word-of-mouth recommendations and physical guidebooks; breakthroughs in digitalisation have given customers independence and choice in a really big way. The main purpose of travel is essentially about connecting – places, people, experiences and memories. One thing that technology does well, is connect things.

Websites, booking platforms, apps and using social media all provide the opportunity to engage and connect with customers on a variety of levels to allow an enhanced travel experience. Now that this information for customers is easily accessible (through various mediums), it inevitably means that it’s important for companies to get smarter and adapt to remain competitive.

In summary, developments in technology have led to big changes in the way that customers use it to enhance their full travel experience. Travel companies must constantly evolve to continue providing their end users development with the best customer experience possible.

What can travel and tourism companies do to keep up?

The answer to that is pretty simple – they must make sure they are utilising the latest technologies available to give customers what they need. A starting point would be to ask the following questions:

• Is my website easy to navigate?
• Can my website be used on a mobile device?
• Does my website use stunning images to inspire travellers?
• Once a customer has booked their trip – how do they stay in contact with us and access their information?
• How can they share their experiences with friends/family?

What next?

With many years’ experience in the Travel Technology sector, we at QuadLabs have seen things change and develop first-hand at an incredible speed. Empowering Travel Agents by providing access to affordable Travel Technology and ensuing revenue generation is the motto of QuadLabs. In case you need any help keeping up with the latest technologies, engaging customers and improving the customer experience for your travellers as a whole, please get in touch with us.

QuadLabs is a leading travel technology provider, giving tour operators and travel agencies methods to adapt to these travel trends and increase their business’s potential to get higher return on investment.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,                   

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone: +91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com   

What is the importance of Online Travel Booking System for Travel Management?

Travel management is an effective term for any business organization, which includes balancing their employees travel need in order to obtain business objectives. Business all over the world constantly requires to send their employees to different cities and countries for various important projects that would help the company to boost their sales and profitability. It is a fact that managing travel of business personnel’s is a very tedious and hectic task, which involves booking hotels, car rentals, flights and taking care of their business needs at every given time. Thus, every company requires to have an efficient travel management platform, if they wish to make their corporate travel a major success.

Having an effective corporate booking tool will allow the company to make hotel reservations, flight bookings, car rentals and other travel items as per the business budget and requirements. Corporate travel management system is quite an important part of any business organization as it helps them to keep track of their corporate travel bookings and make necessary arrangements as per the need arrives to the employees who are far away from their home and company. Therefore, it is always recommended that either the company hires a professional business travel management firm or enhance their travel management platform to a greater extent.

An ideal corporate management system includes an independent self-booking tool that makes arrangements, such as airline and hotel reservations, managing the travel schedules of the employees, coordinating the schedules of every member of travel team, and much more. An effective corporate management platform also makes sure to take adequate advantage of travel discounts and documenting all the necessary visas and other paper works.

Some other features of an efficient travel management platform are as follows:

· User friendly self-booking tool

· Managing expenses

· Approval workflow

· Corporate reporting and reconciliation

· Incorporating travel policies

· Profiling

· Monitoring the travel expenses efficiently

· Integration with Flight and Land product suppliers

· Cost centre, projects, grades, division, branches, designations, travel category management

These are some of the most important and necessary features of a reliable travel management platform, which every business organization must possess. However, in order to have such an incredible corporate management system, one must employ the services of a highly experienced and certified travel technology agency who excels at providing the business company with all the essentialities needed for a safe and comfortable business travel.

QuadLabs is one such leading travel technology agency with over a decade of experience and committed to delivering the best solutions for every company’s travel needs and increasing their business profitability by boosting their sales. They have helped numerous travel agencies and companies in developing and enhancing their travel management system and enjoy a constant business growth.

Travel Technology platforms for the growth of travel agents and tour operators

Whether it is an established travel agency or a start up tour operator, the need of travel technology cannot be ignored. Every travel company has to adapt a superior travel agency software, which allows them to arrange and manage their travel bookings effectively. Travel technology platforms are helping the travel industry in the rapid growth like they have never witnessed. In earlier times, travel agents used to have difficult time while organizing and managing tour for people. Whether inbound or an outbound tour operator, everyone faces enormous nuisances due to uncertainties of travel.

However, development in travel technology,has given these travel agents and tour operators a greater opportunity to earn a higher return on investment by migrating their business to Software as a Service. Today, travel agents are able to target their audience through better content management system, Global Distribution System and travel agents software. Below are mentioned, how travel technology systems help grow different tour operators.

1. Inbound tour operators: Inbound tour operators invite tourists from other countries and provide a tour of their country. With travel technology system, it would be easy to reach people from other countries. Technology helps the Tour operators send details about tour package, travel destinations, rates, accommodations and other travel related queries, which would attract them to book their agency.

2. Outbound tour operators: These tour operators send people from their country to destinations outside the home country. Travel technology allows Outbound Tour Operators to find people who are looking for a tour in different countries.

3. Travel agency: Travel agencies are an organization which suffice travel needs for people. They plan vacations or business travels for individuals or a group of people as per preferences and budget. Travel technology comes very handy for them as it allows them to target people who are searching for hotel rooms, flights and other travel products by giving them a fair deal. Arrangements such as hotel booking, flight or bus reservations, car rentals, holiday packages are made by Travel Agencies. Furthermore, they also make sure that the travelers don’t have any sort of difficulty during their stay in a different city or country.

QuadLabs travel technology system help these travel agents and tour operators to organize and keep track of their bookings, business processes and front and back office data in a systematic manner, thus providing utmost satisfaction to the traveler regardless of the type of the travel. They are highly specialized and reliable travel technology provider who plays a very important role in maintaining a healthy relationship between the travel company and the customer for years.