Impact of travel technology in travel and tourism industry

Technology has played an important role in achieving economic growth by garnering economic means for consumers to travel. The development and contribution of air travel as a means of transporting tourists to different locations is an important contribution of technology to the tourism and travel industry. The significant development of low cost carriers is another means of successful technological applications to the tourism and travel industry.

The tourism industry is often defined as the sectored system of innovation and production. This sectored system in tourism is extremely complex; given the fact that the tourism products and actors changes due to changes in the external forces. The evolvement and progress of information technology has therefore had a tremendous impact in tourism.

The travel and tourism industry suffered a setback post 9/11 terrorist attack. Airlines were forced to change their marketing strategies and give more emphasis to ecommerce. Most airlines started including special applications like content management, personalization software and business intelligence paraphernalia. Internet technology gained importance as it became the major force to work safely and effectively. This technology also helped airlines to reduce costs and get closer to the customers. Let us find out some of the major features which gained momentum due to the information technology revolution.

The travel and tourism industry suffered a setback post 9/11 terrorist attack. Airlines were forced to change their marketing strategies and give more emphasis to ecommerce. Most airlines started including special applications like content management, personalization software and business intelligence paraphernalia. Internet technology gained importance as it became the major force to work safely and effectively. This technology also helped airlines to reduce costs and get closer to the customers. Let us find out some of the major features which gained momentum due to the information technology revolution.

Impact of Internet in the travel and tourism industry

The advancement of the Internet has deeply affected the way tourism and travel intermediaries perform their business. The development of vertical portals like has redefined the travel business. This has led to the formation of various last minute online travel portals which effectively organize and distribute distressed tourism inventories to the clients. Tourism suppliers like Lufthansa and British Airway have started applying ecommerce applications thereby allowing their customers to directly access the reservations systems. Hence, a customer is able to make a flight search and go through the various options available and finally take a purchase decision. The Internet has made it possible for customers to access high quality information within a short time. Also it has made service expectations as consumers expect to be served 24 hrs / 365 days. Nowadays, customers expect to be served at all times rather than the office hours of the tourism providers.

Mobile technology and the tourism and travel industry

The advent and application of mobile technologies have further impacted the tourism and travel industry. This has been possible due to the development in ecommerce. Customers can now view and choose various travel and tourism options by surfing the internet through their mobile phones. Short messaging services also provide a lot of information as the booking confirmation can simply be presented to the airline or the hotel and one is allowed to enjoy the service. The emergence of new and high tech mobile phones has again stirred a revolution in mobile technology. This is especially helpful as these phones allow a user to access internet and book services online. Thereby, one can also book tour packages and other travel related services through the mobile.

Conclusion

Thus we have seen that the travel and tourism industry has revolutionized their travel plans and strategies with the help of improved information technology solutions. They are resorting to customer focused travel solutions and are aiming to provide a one stop solution for all travel related services through information technology. Travel and tourism providers need to work in collaboration with each other to provide a one point platform to all its clients. Hence, they must embrace newly developed and effective information technology solutions to run travel operations smoothly and efficiently. At the same time, the prime focus should be on providing excellent customer service. For all these, the only answer is to embrace best and updated information technology.

QuadLabs is a leading travel technology provider, giving tour operators and travel agencies methods to adapt to these travel trends and increase their business’s potential to get higher return on investment.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone: +91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com  

Benefits of adopting Travel Technology to Travel Agents

The Information Age has changed things considerably, paving the way for many industries to keep up with Technology and opt for automation. Automation has replaced things being done manually; empowering users with the convenience of a simple click making jobs easier today. With the help of intelligent and sophisticated Technology, not only have we managed to streamline our business processes but also seamlessly collaborate and distribute information in real time with all business stakeholders.

The World Travel & Tourism Council’s (WTTC’s) annual economic research found that 2016 was a successful year for the Travel & Tourism sector off the back of an improving economy. In the year of significant exchange rate changes, international tourism spending in 2016 was 14% higher than the previous peak levels in real terms, while domestic spending was 6% higher than its previous peak. The year 2017 is forecasted to be a more promising year for the Travel & Tourism sector as the growth picks up across the global economy, led by increase in employment and stronger consumer spending. The sector’s contribution to GDP is expected to grow by 4.3% this year, up from 3% in 2017, and international growth is once again forecasted to beat domestic growth.

Technology has gone miles to enable Travel Businesses to overcome boundaries and barriers. The penetration of sophisticated Travel Software like QuadLabs XChange has been largely instrumental for the entire Travel Ecosystem to collaborate and work together efficiently, to craft a wholesome experience for your end customers (travellers).

GLOBALIZATION - Bringing the world closer together

Limitations due to distance has been overcome. This means that not only can they collect or share content with distributors or suppliers based in any corner of the world easily, but also close in on overcoming obstacles owing to lingual, cultural and geographical boundaries. This empowers Travel Agencies and Businesses to acquire & manage inventory from various suppliers around the globe and offer that inventory at a better price.

COMMUNICATION - Any time – any place

Technology enables Travel Businesses to simultaneously communicate with all external and internal public regardless of their location and time zone. This has helped information to be processed and transferred faster across the web of their network and connections round the clock. All this data is accessible at any time, at any given place allowing Travel Businesses the flexibility and efficiency to conduct business with ease.

SATISFACTION - Customer is king

The Tourism Industry today, relies primarily on Technology to conduct business, streamline processes and increase profitability. Companies like QuadLabs empower Travel Businesses to successfully promote and sell services and products to fulfil the demands, needs and desires of end consumers (travellers).

So, let’s have a quick glance at some of the advantages of Adopting Travel Technology

1.    Visibility

There is no doubt that listings with OTAs increase the visibility of your business. Technology provides a platform for smaller operators to become visible to an enormous new market.  Even with a beautiful, functional, SEO optimised website you would be hard pushed to reach the wider market through your own efforts alone.  Listing with the OTA’s enables you to reach beyond “those already in the know”, to reach customers at a global scale.  And it really doesn’t get much bigger than that.

2. It’s easy!

One of the main reasons customers use OTAs are because they offer them a huge choice whilst at the same time simplifying things for them; allowing them to compare relevant accommodation side by side.  For many customer’s price will be an important component of this comparison, but it will not be the only factor.

For some providers this comparison will be quite threatening, but when taken as an opportunity to stand out and highlight the things that make your accommodation special, it can be a great shop window for your business. While there is an assumption that hotels listed on these sites are solely competing on price, consumers are also looking for best value: Quality, location and service are all important influencing factors.  

 3. Peer validation and recommendation

OTAs enable customers view reviews and get a feel for the hotel from a customer perspective, giving them confidence to book

Hotel guests review websites before booking a hotel, and many of them say that the opinions of others influence their choice of hotel it is clear that consumers are looking for validation of their choices before making their booking.  You can use the reviews to develop your product and service further, and to respond to customers directly about any issues.  OTAs make it easy for guests, past and future to book with confidence.

While OTAs are here to stay, so it’s a case of using them to your advantage.
Use them for the profile they can give to your business, but don’t rely solely on them to keep delivering new customers.  Developing your marketing and customer retention plans to encourage the 1st time visitors to book direct with you on subsequent trips, will improve the profitability of these guests and their lifetime value to your business.

Apart from these adapting Travel technology also helps in the following manner.

1. Technology or Software offers the possibility of expansion, collaboration and flexibility for Travel Businesses.

2. Business is characterized by the implementation of different online booking software into existing business systems of Travel Agencies, Hotel Chains, Airlines, Car Rental Companies and other products in Travel industry.

3. Operation and distribution costs are decreased.

4. Technology allows high-quality and effective market research.

5. Travel Technology and Online Travel Software has proven to be a profitable medium of promoting Tourism and sales.

6. Visualization of Tourism services and products through Multimedia Technology leaves a lasting impression on potential customers.

7. Increased efficiency of Travel Agencies and Tour Operators by speeding up communication.

QuadLabs is a leading travel technology provider, giving tour operators and travel agencies methods to adapt to these travel trends and increase their business’s potential to get higher return on investment.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone:+91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com  

What is the importance of Online Travel Booking System for Travel Management?

Travel management is an effective term for any business organization, which includes balancing their employees travel need in order to obtain business objectives. Business all over the world constantly requires to send their employees to different cities and countries for various important projects that would help the company to boost their sales and profitability. It is a fact that managing travel of business personnel’s is a very tedious and hectic task, which involves booking hotels, car rentals, flights and taking care of their business needs at every given time. Thus, every company requires to have an efficient travel management platform, if they wish to make their corporate travel a major success.

Having an effective corporate booking tool will allow the company to make hotel reservations, flight bookings, car rentals and other travel items as per the business budget and requirements. Corporate travel management system is quite an important part of any business organization as it helps them to keep track of their corporate travel bookings and make necessary arrangements as per the need arrives to the employees who are far away from their home and company. Therefore, it is always recommended that either the company hires a professional business travel management firm or enhance their travel management platform to a greater extent.

An ideal corporate management system includes an independent self-booking tool that makes arrangements, such as airline and hotel reservations, managing the travel schedules of the employees, coordinating the schedules of every member of travel team, and much more. An effective corporate management platform also makes sure to take adequate advantage of travel discounts and documenting all the necessary visas and other paper works.

Some other features of an efficient travel management platform are as follows:

· User friendly self-booking tool

· Managing expenses

· Approval workflow

· Corporate reporting and reconciliation

· Incorporating travel policies

· Profiling

· Monitoring the travel expenses efficiently

· Integration with Flight and Land product suppliers

· Cost centre, projects, grades, division, branches, designations, travel category management

These are some of the most important and necessary features of a reliable travel management platform, which every business organization must possess. However, in order to have such an incredible corporate management system, one must employ the services of a highly experienced and certified travel technology agency who excels at providing the business company with all the essentialities needed for a safe and comfortable business travel.

QuadLabs is one such leading travel technology agency with over a decade of experience and committed to delivering the best solutions for every company’s travel needs and increasing their business profitability by boosting their sales. They have helped numerous travel agencies and companies in developing and enhancing their travel management system and enjoy a constant business growth.

Manage private and negotiated inventory through Contract Management and Distribution system.

There have been few key challenges in the travel industry, one of the complex matters is to do with the highly reliable content for instant integration and distribution to make numbers. Distribution system is a significant part of travel business, the objective is to reach out to local distribution channels and partners, who have the ability to re-sell the inventory to their customers. Therefore, it creates a win-win proposition for all the participants. Having said that, still travel companies or agents continue to struggle in terms of making leaps through domestic distribution when it comes to selling travel content.

Earlier what used to be a nerve breaking task to manage distribution systems hassle free. To be able to manage private and negotiated inventory, traditional systems are already in place for all sales channels but complex issues still prevails. However, the online Travel agents can upload the contracted inventory with fares, allocations, special deals and discounts and distribute on various sales channels along with own mark-up and commission structure.

QuadLabs offers Contract management and distribution system to manage direct contracts with hotels with various cities’ fare globally. It has a simple but extraordinary functions in order to manage private and negotiated agreement for hotels, sightseeing, car rentals, travel insurance and transfers. What it does basically is to aggregate and consolidate inventories and crates a healthy relationship with the suppliers.

One of the most remarkable features of CMDS is the modules are completely independent for managing contracts of hotel, sightseeing, car rentals, travel insurance and transfer and distribution through various sales channels. This gives a lot of space and selections for online tour operators, travel agents to translate booking like the way they wish to. The other important aspect of private and negotiated inventories are to have a centralized supervision of maintenance so that travel companies do not waste time or money on duplication or working at cross-purpose.

Contract management and distribution system provides excellent allocation management system for hotels, sightseeing and transfers with multi geography rates. These allocations enable travel agents to segregate the inventories separately according to different room types, suppliers, travel agencies and so on.  It enables policies for complex rules and conditions for the inventory to what becomes easy to roll out the flexible offers, discount and special offers.

Contract Management Distribution System has immense credibility in the travel market and could easily process information for Air, Hotel, Car, Insurance, Sightseeing, excursion and Transfers content. The interface is easy to access, shifts the complete focus on sales with this simple and supported platform, with contracts and sales moving out of excel and pdf files into this travel inventory management system. The team of QuadLabs provides training along with IT support and services to get familiar with the system in order to load content in the system.        

  

This distribution management system provides connectivity to the booking engine for fast and accurate retrieval with quality and validity checks. Hence, booking engine offers online travel agents a quick and smooth booking experience requiring minimum efforts while using their PC.

In a nutshell, CMDS generates higher revenues to its users which allows them high performance and effective inventory management. 

QuadLabs is one such leading travel technology agency with over a decade of experience and committed to delivering the best solutions for every company’s travel needs and increasing their business profitability by boosting their sales. They have helped numerous travel agencies and companies in developing and enhancing their travel management system and enjoy a constant business growth.

Boost Your Travel Business With B2B and B2C Software

What will a B2C system do?

Our B2C web Booking System offers the correct tools that build the booking method quicker and less complicated for all types of purchasers - company or end-customers. it's vital code for travel firms worldwide. It’s a easy interface that enables mercantilism travel merchandise to end-customers directly on the travel portal software.

Showcasing a company's merchandise with B2C integration will be helpful to the business in an exceedingly numerous ways that. in the main the method is developed once it implies an opening for managing and promoting self-travel merchandise.

Inference in an exceedingly shell?

With the appearance of B2B channels, travel workplace will begin making the financial gain from the terribly starting while not tributary abundant on the selling. within the event that they need solid travel agencies code just like the B2B system. Travel offices, suppliers, merchants square measure swing varied techniques in creating and maintaining a solid B2B system, that may be a standout amongst the foremost very important deals channel separated from disconnected from cyberspace bookings, B2C, white mark, XML out Business Management Articles, decision focus and transportable applications. Whereas B2C permits direct client to look, book and pay on-line with none dependency on Travel agents. QuadLabs Technologies is the leading travel technology company that offering these travel booking software yo the travel companies.