Points to consider: While selecting an online platform for Business Travel

Since all the companies have gone global to sell their products to increase their revenue, business travel has become an integral part of their company’s culture. Business travel also puts extra cost pressure on the company and hence it is necessary for the company to manage their travel budget. Having a travel management system is always a good choice to optimize the money spent on business travel. QuadLabs is a company that has a world class business travel management system. The system can be customized and helps the company in running their business in a lean way. If you have a good travel management system, then your company will see a steady increase in revenue and profit margins.

Picking a good travel management system for a company can be tricky. Many such online systems are offered by companies, but choosing the right management system is important. Below are few pointers that you should look for in these corporate management systems before picking one for your company.

1.       Self-booking capability: The tool should be capable enough to search for the fares that are not only the best but also satisfy the corporate’s travel policies, approval workflow.

2.       Safe and secure: The corporate management system should have the end-to-end automation incorporated into it to make it faster, easy and secure. Also the system should be rights based. All this keeps the employee and company data safe from any breach

3.       Approval Workflow and Policy management: These travel management systems should be configurable as per the approval workflow in the company. It should be easy to incorporate all the travel and compliance related policies in the tool to control any kind of violation and prevent unwanted travel.

4.       Expense Management: The tool should have facility and feature to upload expenses incurred by and employee w/o a trip. An expense submitted should be billed or reimbursed after going through the approval workflow. Reports should be generated for travel expenses to generate insights and analyse travel costs for optimizing the budget.

5.       Centralized booking: With centralized booking and booking management process it becomes easier to manage and process bookings. With this it becomes easier, faster and smoother to manage bookings from various sources.

6.       Duty of Care: Having this feature in the tool will help the company in reaching out to their employees in case of an emergency situation and help them in keeping safe.

These are some of the features that should be present in the travel management system that you are planning to buy for your company. You should also look at the cost-effectiveness and efficiency of these portals to get a clear idea of the finances that your company needs to invest in them. QuadLabs has a comprehensive, advance corporate management system being used by customers across the globe. You can reach out to them and get a hands-on experience on their products.

Impact of travel technology in travel and tourism industry

Technology has played an important role in achieving economic growth by garnering economic means for consumers to travel. The development and contribution of air travel as a means of transporting tourists to different locations is an important contribution of technology to the tourism and travel industry. The significant development of low cost carriers is another means of successful technological applications to the tourism and travel industry.

The tourism industry is often defined as the sectored system of innovation and production. This sectored system in tourism is extremely complex; given the fact that the tourism products and actors changes due to changes in the external forces. The evolvement and progress of information technology has therefore had a tremendous impact in tourism.

The travel and tourism industry suffered a setback post 9/11 terrorist attack. Airlines were forced to change their marketing strategies and give more emphasis to ecommerce. Most airlines started including special applications like content management, personalization software and business intelligence paraphernalia. Internet technology gained importance as it became the major force to work safely and effectively. This technology also helped airlines to reduce costs and get closer to the customers. Let us find out some of the major features which gained momentum due to the information technology revolution.

The travel and tourism industry suffered a setback post 9/11 terrorist attack. Airlines were forced to change their marketing strategies and give more emphasis to ecommerce. Most airlines started including special applications like content management, personalization software and business intelligence paraphernalia. Internet technology gained importance as it became the major force to work safely and effectively. This technology also helped airlines to reduce costs and get closer to the customers. Let us find out some of the major features which gained momentum due to the information technology revolution.

Impact of Internet in the travel and tourism industry

The advancement of the Internet has deeply affected the way tourism and travel intermediaries perform their business. The development of vertical portals like has redefined the travel business. This has led to the formation of various last minute online travel portals which effectively organize and distribute distressed tourism inventories to the clients. Tourism suppliers like Lufthansa and British Airway have started applying ecommerce applications thereby allowing their customers to directly access the reservations systems. Hence, a customer is able to make a flight search and go through the various options available and finally take a purchase decision. The Internet has made it possible for customers to access high quality information within a short time. Also it has made service expectations as consumers expect to be served 24 hrs / 365 days. Nowadays, customers expect to be served at all times rather than the office hours of the tourism providers.

Mobile technology and the tourism and travel industry

The advent and application of mobile technologies have further impacted the tourism and travel industry. This has been possible due to the development in ecommerce. Customers can now view and choose various travel and tourism options by surfing the internet through their mobile phones. Short messaging services also provide a lot of information as the booking confirmation can simply be presented to the airline or the hotel and one is allowed to enjoy the service. The emergence of new and high tech mobile phones has again stirred a revolution in mobile technology. This is especially helpful as these phones allow a user to access internet and book services online. Thereby, one can also book tour packages and other travel related services through the mobile.

Conclusion

Thus we have seen that the travel and tourism industry has revolutionized their travel plans and strategies with the help of improved information technology solutions. They are resorting to customer focused travel solutions and are aiming to provide a one stop solution for all travel related services through information technology. Travel and tourism providers need to work in collaboration with each other to provide a one point platform to all its clients. Hence, they must embrace newly developed and effective information technology solutions to run travel operations smoothly and efficiently. At the same time, the prime focus should be on providing excellent customer service. For all these, the only answer is to embrace best and updated information technology.

QuadLabs is a leading travel technology provider, giving tour operators and travel agencies methods to adapt to these travel trends and increase their business’s potential to get higher return on investment.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone: +91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com  

How Travel Technology Enhance Travel Business?

A few years ago, planning a holiday might have entailed a visit to the local travel agent or for the more adventurous traveller armed with a guidebook, relying on trusted word-of-mouth recommendations to set their travel agenda. Today, thanks to breakthroughs in technology and high-speed internet, travellers can book their own flight and hotels online, choose to stay in a complete stranger’s house, and rather than entering any unfamiliar restaurant with apprehensions about quality of food, search online reviews on their mobile device while connected to the hotel Wi-Fi.

In the digital age, we’ve become a generation of DIY travellers who plan, manage and book travel online. So what has this transformation meant for businesses in the travel industry?

For travel agents, the rise of digitalisation has severely disrupted the industry. Traditional travel distribution in which high street travel agencies played a dominant role was revolutionised with online travel agencies and direct distribution through airlines and hotels’ websites acquiring a key role.

 LCC and online travel companies were the clear winner of the online travel revolution over the past many years, they changed the way today consumers plan and book their trips. Tour operators suffered the rise of independent travel and are today embracing the online and mobile channels in order to stay competitive. While the internet killed off many high street travel agents, others have been forced to adapt to a very changing marketplace, with many embracing the internet by introducing online bookings.

Change and Upgrade in Technology has presented new set of opportunities for small businesses in the travel sector, allowing consumers worldwide to stumble across say a B&B in Paris or luxury safari park in Kenya through online review sites, social media and the businesses’ own websites.

“We pivoted from a hotel guidebook to become an online travel agent just as the internet started to become a place people could finally trust with their credit cards,” says Mr Mahmoudi. “In the whole of that first month online we did 10 bookings – now we do 300 a day.” While he says the business changed its model due to internet and allows online bookings, it still runs 24/7 customer service support via phones for people who want that human element.

For travel companies it’s meant they have to get smarter and adapt as the end user’s expectations rise. Take airlines, some of which now allow passengers to check-in online, access their boarding pass on mobile and operate Wi-Fi on flights.

Technology has transformed every phase of hospitality – from finding a hotel, to checking in, to unlocking your door and personalising your stay. As travel is inherently mobile, travellers expect to use their mobile devices to enrich their travel experiences.

So how will technology shape the future of travel? The coming future will see travellers requiring an increasingly personalised service, with companies able to suggest them customised products on the basis of their profiles and past behaviour. With many travellers already seeking a more customised and local experience, truly personalised trips are already beginning to take off.

QuadLabs is one such leading travel technology provider with over a decade of experience and committed to delivering the best solutions for every company’s travel needs and increasing their business profitability by boosting their sales. They have helped numerous travel agencies and companies in developing and enhancing their travel management system and enjoy a constant business growth.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone:+91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com  

GDS Integration is to Boom the Travel Business in 2016-17

the travel businesses to have their own slot to showcase their travel services in the competitive online travel market.So, what are the key technologies that are accelerating the travel and hospitality domain? One such travel technology which has become inevitable is the Global Distribution System (GDS) or the Central reservations system (CRS). The end numbers of online travel portals that we have today are all based on this technology. GDS integration has become inevitable for travel business because through this technology, the agent gets consolidated inventories of all the GDS listed airlines. Consumers are able to compare and book their tickets, hotels, packages and engage in many more activities in online travel portals.

For any venture in travel and hospitality business, it is vital to understand that GDS integration is must for optimum sales in online travel business. Now, question is why has it become a requisite? Well, GDS gives the platform for online reservations by browsing multiple options in single window, but it is different from computer reservation system which is directly done between a single vendor and end consumers. GDS links various travel agents and third parties to facilitate effortless reservations and transactions automatically.

Technically, global distribution system is categorised into five major providers- Amadeus SABRE, Galileo, Abacus & Worldspan. In a nutshell, these providers benefits the travel companies and travel agents through easy connectivity, pricing on real time, online inventory control,  automatic update on content, multiple channel distribution and effective utilization.

People look for list of options to compare price, facilities, reviews and many more things to make the best itinerary. With GDS integration, online travel businesses can provide detailed information such as ticket pricing, hotel room descriptions & tariffs, discounts and many more new features and offers in multiple websites. Most importantly, Global distribution connectivity is extremely beneficial for consumers as they can compare and do their bookings anytime and anywhere.

To stay connected in the GDS network has become extremely vital for small to giant travel and hospitality companies because of the competitive market. It’s all about how well customers can be attracted to do their reservations in a particular website. And with such a travel technology company , online reservations are benefiting both travel businesses and end-consumers. Moreover, information available in GDS network is exclusive for travel agents and companies, which is actually very important for optimum sales and growth in online business.