How Internet of things helping travel business to provide more seamless travel experience?

The significance and not to mention highly remarkable development in travel technology in a recent years has led to the growth increment of the use of the online booking system over conventional way of booking through your local travel agents. No matter if its flight reservation, hotel booking or even currency exchange, travel technology is helping the traveler to ease their traveling experience like never before. One of the most latest and innovative development in travel technology solutions is the inclusion of Internet of Things (IoT).

Many a times it happens that your airlines do not collaborate with hotel timings that offers much inconvenience to the traveler. Thus, whether it is monitoring the airlines timings, checking in early in the hotel or finding your way around the city, Internet of Things is helping travelers to make their travel more seamless by providing regular updates of their reserved travel products and making necessary arrangements right away if there are any inevitable changes in your plan.

So, what exactly is Internet of Things and how it can help travelers and travel agencies in their experience?

IoT consists of everything that can be connected through the Internet and used to send and collect data that helps the user perform several tasks with ease and comfort. And when it comes to travel, the Internet of things can help the traveler in many different ways. For instance, if the user misses their flight, auto rebooking can easily be done through their smartphone. One can open their hotel room by downloading the Interactive key, or track their luggage through sensor and application. IoT offers every possible help that allows the traveler to save their time and effort and enjoy a better travel experience.

Internet of Things makes the life of a traveler and travel agency a lot easier as it allows them to be interconnected during the travel through web connected devices and sensors. In the recent report, it is expected that by the end of 2020, IoT will be connected over 26 billion devices, which will certainly aid travel companies to provide outstanding customer services to their travelers, which in return would increase their profits. This is the main reason many travel agencies are adapting this system by hiring quality travel technology companies. These travel portal development companies help them build mobile applications that would assist them to maintain a better connection with their customers.

Below are mentioned some ways how IoT will help travel agencies to enhance their sales.

·         It will help them to build a cross platform relationship with their regular travelers.

·         Identify the behavior of customers to particular products and make necessary changes to increase the overall satisfaction of the travelers.

·         Also helps in creating new marketing opportunities and increasing the base of their travelers.

Internet has certainly changed a lot of things we do in our lives, however, it has provided a dramatic effect in the field of travel and definitely made the travel more seamless, fun, interactive and quite easy.

QuadLabs is a leading travel technology provider, giving tour operators and travel agencies methods to adapt to these travel trends and increase their business’s potential to get higher return on investment.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone:+91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com   

Impact of travel technology in travel and tourism industry

Technology has played an important role in achieving economic growth by garnering economic means for consumers to travel. The development and contribution of air travel as a means of transporting tourists to different locations is an important contribution of technology to the tourism and travel industry. The significant development of low cost carriers is another means of successful technological applications to the tourism and travel industry.

The tourism industry is often defined as the sectored system of innovation and production. This sectored system in tourism is extremely complex; given the fact that the tourism products and actors changes due to changes in the external forces. The evolvement and progress of information technology has therefore had a tremendous impact in tourism.

The travel and tourism industry suffered a setback post 9/11 terrorist attack. Airlines were forced to change their marketing strategies and give more emphasis to ecommerce. Most airlines started including special applications like content management, personalization software and business intelligence paraphernalia. Internet technology gained importance as it became the major force to work safely and effectively. This technology also helped airlines to reduce costs and get closer to the customers. Let us find out some of the major features which gained momentum due to the information technology revolution.

The travel and tourism industry suffered a setback post 9/11 terrorist attack. Airlines were forced to change their marketing strategies and give more emphasis to ecommerce. Most airlines started including special applications like content management, personalization software and business intelligence paraphernalia. Internet technology gained importance as it became the major force to work safely and effectively. This technology also helped airlines to reduce costs and get closer to the customers. Let us find out some of the major features which gained momentum due to the information technology revolution.

Impact of Internet in the travel and tourism industry

The advancement of the Internet has deeply affected the way tourism and travel intermediaries perform their business. The development of vertical portals like has redefined the travel business. This has led to the formation of various last minute online travel portals which effectively organize and distribute distressed tourism inventories to the clients. Tourism suppliers like Lufthansa and British Airway have started applying ecommerce applications thereby allowing their customers to directly access the reservations systems. Hence, a customer is able to make a flight search and go through the various options available and finally take a purchase decision. The Internet has made it possible for customers to access high quality information within a short time. Also it has made service expectations as consumers expect to be served 24 hrs / 365 days. Nowadays, customers expect to be served at all times rather than the office hours of the tourism providers.

Mobile technology and the tourism and travel industry

The advent and application of mobile technologies have further impacted the tourism and travel industry. This has been possible due to the development in ecommerce. Customers can now view and choose various travel and tourism options by surfing the internet through their mobile phones. Short messaging services also provide a lot of information as the booking confirmation can simply be presented to the airline or the hotel and one is allowed to enjoy the service. The emergence of new and high tech mobile phones has again stirred a revolution in mobile technology. This is especially helpful as these phones allow a user to access internet and book services online. Thereby, one can also book tour packages and other travel related services through the mobile.

Conclusion

Thus we have seen that the travel and tourism industry has revolutionized their travel plans and strategies with the help of improved information technology solutions. They are resorting to customer focused travel solutions and are aiming to provide a one stop solution for all travel related services through information technology. Travel and tourism providers need to work in collaboration with each other to provide a one point platform to all its clients. Hence, they must embrace newly developed and effective information technology solutions to run travel operations smoothly and efficiently. At the same time, the prime focus should be on providing excellent customer service. For all these, the only answer is to embrace best and updated information technology.

QuadLabs is a leading travel technology provider, giving tour operators and travel agencies methods to adapt to these travel trends and increase their business’s potential to get higher return on investment.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone: +91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com  

Benefits of adopting Travel Technology to Travel Agents

The Information Age has changed things considerably, paving the way for many industries to keep up with Technology and opt for automation. Automation has replaced things being done manually; empowering users with the convenience of a simple click making jobs easier today. With the help of intelligent and sophisticated Technology, not only have we managed to streamline our business processes but also seamlessly collaborate and distribute information in real time with all business stakeholders.

The World Travel & Tourism Council’s (WTTC’s) annual economic research found that 2016 was a successful year for the Travel & Tourism sector off the back of an improving economy. In the year of significant exchange rate changes, international tourism spending in 2016 was 14% higher than the previous peak levels in real terms, while domestic spending was 6% higher than its previous peak. The year 2017 is forecasted to be a more promising year for the Travel & Tourism sector as the growth picks up across the global economy, led by increase in employment and stronger consumer spending. The sector’s contribution to GDP is expected to grow by 4.3% this year, up from 3% in 2017, and international growth is once again forecasted to beat domestic growth.

Technology has gone miles to enable Travel Businesses to overcome boundaries and barriers. The penetration of sophisticated Travel Software like QuadLabs XChange has been largely instrumental for the entire Travel Ecosystem to collaborate and work together efficiently, to craft a wholesome experience for your end customers (travellers).

GLOBALIZATION - Bringing the world closer together

Limitations due to distance has been overcome. This means that not only can they collect or share content with distributors or suppliers based in any corner of the world easily, but also close in on overcoming obstacles owing to lingual, cultural and geographical boundaries. This empowers Travel Agencies and Businesses to acquire & manage inventory from various suppliers around the globe and offer that inventory at a better price.

COMMUNICATION - Any time – any place

Technology enables Travel Businesses to simultaneously communicate with all external and internal public regardless of their location and time zone. This has helped information to be processed and transferred faster across the web of their network and connections round the clock. All this data is accessible at any time, at any given place allowing Travel Businesses the flexibility and efficiency to conduct business with ease.

SATISFACTION - Customer is king

The Tourism Industry today, relies primarily on Technology to conduct business, streamline processes and increase profitability. Companies like QuadLabs empower Travel Businesses to successfully promote and sell services and products to fulfil the demands, needs and desires of end consumers (travellers).

So, let’s have a quick glance at some of the advantages of Adopting Travel Technology

1.    Visibility

There is no doubt that listings with OTAs increase the visibility of your business. Technology provides a platform for smaller operators to become visible to an enormous new market.  Even with a beautiful, functional, SEO optimised website you would be hard pushed to reach the wider market through your own efforts alone.  Listing with the OTA’s enables you to reach beyond “those already in the know”, to reach customers at a global scale.  And it really doesn’t get much bigger than that.

2. It’s easy!

One of the main reasons customers use OTAs are because they offer them a huge choice whilst at the same time simplifying things for them; allowing them to compare relevant accommodation side by side.  For many customer’s price will be an important component of this comparison, but it will not be the only factor.

For some providers this comparison will be quite threatening, but when taken as an opportunity to stand out and highlight the things that make your accommodation special, it can be a great shop window for your business. While there is an assumption that hotels listed on these sites are solely competing on price, consumers are also looking for best value: Quality, location and service are all important influencing factors.  

 3. Peer validation and recommendation

OTAs enable customers view reviews and get a feel for the hotel from a customer perspective, giving them confidence to book

Hotel guests review websites before booking a hotel, and many of them say that the opinions of others influence their choice of hotel it is clear that consumers are looking for validation of their choices before making their booking.  You can use the reviews to develop your product and service further, and to respond to customers directly about any issues.  OTAs make it easy for guests, past and future to book with confidence.

While OTAs are here to stay, so it’s a case of using them to your advantage.
Use them for the profile they can give to your business, but don’t rely solely on them to keep delivering new customers.  Developing your marketing and customer retention plans to encourage the 1st time visitors to book direct with you on subsequent trips, will improve the profitability of these guests and their lifetime value to your business.

Apart from these adapting Travel technology also helps in the following manner.

1. Technology or Software offers the possibility of expansion, collaboration and flexibility for Travel Businesses.

2. Business is characterized by the implementation of different online booking software into existing business systems of Travel Agencies, Hotel Chains, Airlines, Car Rental Companies and other products in Travel industry.

3. Operation and distribution costs are decreased.

4. Technology allows high-quality and effective market research.

5. Travel Technology and Online Travel Software has proven to be a profitable medium of promoting Tourism and sales.

6. Visualization of Tourism services and products through Multimedia Technology leaves a lasting impression on potential customers.

7. Increased efficiency of Travel Agencies and Tour Operators by speeding up communication.

QuadLabs is a leading travel technology provider, giving tour operators and travel agencies methods to adapt to these travel trends and increase their business’s potential to get higher return on investment.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone:+91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com  

How Travel Technology Enhance Travel Business?

A few years ago, planning a holiday might have entailed a visit to the local travel agent or for the more adventurous traveller armed with a guidebook, relying on trusted word-of-mouth recommendations to set their travel agenda. Today, thanks to breakthroughs in technology and high-speed internet, travellers can book their own flight and hotels online, choose to stay in a complete stranger’s house, and rather than entering any unfamiliar restaurant with apprehensions about quality of food, search online reviews on their mobile device while connected to the hotel Wi-Fi.

In the digital age, we’ve become a generation of DIY travellers who plan, manage and book travel online. So what has this transformation meant for businesses in the travel industry?

For travel agents, the rise of digitalisation has severely disrupted the industry. Traditional travel distribution in which high street travel agencies played a dominant role was revolutionised with online travel agencies and direct distribution through airlines and hotels’ websites acquiring a key role.

 LCC and online travel companies were the clear winner of the online travel revolution over the past many years, they changed the way today consumers plan and book their trips. Tour operators suffered the rise of independent travel and are today embracing the online and mobile channels in order to stay competitive. While the internet killed off many high street travel agents, others have been forced to adapt to a very changing marketplace, with many embracing the internet by introducing online bookings.

Change and Upgrade in Technology has presented new set of opportunities for small businesses in the travel sector, allowing consumers worldwide to stumble across say a B&B in Paris or luxury safari park in Kenya through online review sites, social media and the businesses’ own websites.

“We pivoted from a hotel guidebook to become an online travel agent just as the internet started to become a place people could finally trust with their credit cards,” says Mr Mahmoudi. “In the whole of that first month online we did 10 bookings – now we do 300 a day.” While he says the business changed its model due to internet and allows online bookings, it still runs 24/7 customer service support via phones for people who want that human element.

For travel companies it’s meant they have to get smarter and adapt as the end user’s expectations rise. Take airlines, some of which now allow passengers to check-in online, access their boarding pass on mobile and operate Wi-Fi on flights.

Technology has transformed every phase of hospitality – from finding a hotel, to checking in, to unlocking your door and personalising your stay. As travel is inherently mobile, travellers expect to use their mobile devices to enrich their travel experiences.

So how will technology shape the future of travel? The coming future will see travellers requiring an increasingly personalised service, with companies able to suggest them customised products on the basis of their profiles and past behaviour. With many travellers already seeking a more customised and local experience, truly personalised trips are already beginning to take off.

QuadLabs is one such leading travel technology provider with over a decade of experience and committed to delivering the best solutions for every company’s travel needs and increasing their business profitability by boosting their sales. They have helped numerous travel agencies and companies in developing and enhancing their travel management system and enjoy a constant business growth.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone:+91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com  

Role of GSA and Distributor model in the era of travel industry

In this era, where travel industry is evolving rapidly due to the latest upgrades in travel technology solutions, travel agents and distributors are benefitting from it high time. However, the role of GSA and distribution solutions cannot be ignored for the immense success of travel industry and travel agencies. The fact that GSA and distributors are using B2B software solutions effectively in order to meet the requirements of travel agencies who wish to enhance their customer base by providing outstanding travel products at a very reasonable price. Let’s discuss the importance of GSA its distributor model and their role in the growth of B2B agents and travel industry.

GSA solutions for B2B agents

General Sales Agent, or simply GSA, are sales representatives for an airline of a particular country or region. GSA are responsible for selling their airline products to travel agents which includes flights and cargo space.GSA receive a commission of 3-5% per ticket. They play an important role in helping travel agencies to set up their holiday packages or book flight tickets for their customers. Any travel technology solution provider offering B2B software solution to a travel company also provides them with remarkable GSA solutions, giving them better opportunities to book airline tickets as per their needs and budget.

It allows the travel agency to get benefits such as intelligent ticketing with cost savings, better management of flight tickets that include cancellation with minimal or no charges, rearranging flight schedules, effective flight booking system and of course, cheaper rates to earn more profit.

Distribution solutions for B2B agents

Now when it comes to providing travel agents with distribution solutions, travel technology services make additional efforts to make sure they have no trouble in their business process. And in order to accomplish that, they provide distribution solutions for B2B agents, which empower them to sell more tickets using the Global Distribution System and API. These include travel products such as hotel rooms, car rentals and much more at a better price. It also comes very handy for managing corporate travel, which many travel agents seem to offer to their client. Distributor solution have great importance in the travel industry and for travel agents as they won’t be able to survive in the industry unless they have proper and adequate travel items. An established travel technology provider allows travel companies to have better distribution solutions.

Apart from possessing an attractive online booking system, it is highly necessary that a travel company use the services of GSA and distributor model in a more effective way, if they wish to compete in this heavy market. Today, no company can survive without Technological assistance, and travel industry is no exception. QuadLabs,a leading travel technology service provider fills the void for GSA and Distributors.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone:+91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com  

How travel Technologies turn globe into a global business village?

Travelling is necessary, whether it is for a family, a group of friends or a business. Everyone, at some point or another, needs to travel from one place to another. However, the process is quite frequent in a business organization, regardless of the size of the company as they constantly find themselves sending their employees and sales people to networking events, seminars and conventions all over the globe. This sure is a very tiring and stressful process for managers and business owners who may have used several different techniques every time to make the travel of their personnels easier and flexible. However, it is quite understandable if they couldn’t be able to properly manage their corporate travel as it is a very challenging task to accomplish.

That is why one should contract a corporate travel management firm for the proper management of their corporate travels. A quality and established corporate travel management company contain all the expertise and experience required to make your business travel a piece of cake. You would be immensely surprised to see how much time and money and of course, effort have been saved by outsourcing your business travel to a travel management company.

Since the emergence of travel technology, travelling to any destination has been a lot comfortable, both for people who are vacationing with friends or family or for a business deal. It was extremely difficult for business firms to organize and manage such global business travels without proper tools and knowledge. This would make their visit an expensive and uncomfortable one. This is because in a business travel, many things need to be well considered, thus, in case of emergency, employees wouldn’t find themselves in a cage. A good travel management company would let you have no worries at all and make all the necessary arrangements as the time and need arrives, making the travel and stay of the employees a contented one.

They use latest travel technology and corporate booking tool to help the business book business flights, reservations in an established hotel and accomodation with all business needs, car rental to pick up and drop the employees to other locations at will, etc. Furthermore, they also provide devices to the employees allowing them to interact with their company as needed. Thus, it is easy to say that every business firm should hire a corporate travel management company to organize and manage their business travel as it would eliminate the stress and pressure from your shoulder to provide a comfortable and safe visit of your employees and divert your time on other important things.

Travel technology has truly helped millions of vacationers to enjoy their holidays at their best, but also converted the world into the global business village where organizations of all scales can systematize their corporate travels within their budget and necessities. Therefore, if you are also one of those business who frequently need to send their employees to different cities or even countries, then better appoint a business travel firm.

QuadLabs Technologies is premier travel technology company in India. It has an expert team to provide end to end travel technology solutions to its client worldwide including locations US, UK, Brazil, Middle East and many more. One can also contact us for advance software for travel agency, online booking engine, mid office systems, b2b & b2c travel portal systems and many more.