New trends in Mobile travel Industry?

Smart devices have revolutionized the way the entire human race works now. The entire world is available at a human’s palm with the invention of the smartphone. The internet connectivity and high processing speeds of the mobiles are being capitalized by companies to design travel management apps that help people in creating their travel itinerary within no time. Since almost every person on the planet has access to a smartphone, these mobile booking engines are being used by everyone. A recent study says that more than half of the travellers would like to check in their hotel through a mobile app. currently, 13% of travellers use mobiles as a medium to pay for their hotel or cab bills. This increase in trends in mobile application usage has led to the development of a lot of travel apps like QuadLabs’s Travog mobile app that also provides travel management solution for corporates. These mobile apps come with the latest features and make full utilization of the mobile capability to provide an amazing travel experience for a user.

There are a lot of Mobile Distribution Platforms available in the market that you can choose for your company. Some of the latest trends and features that you should look in these apps are:

1.       Airline Touch points: The mobile apps are in constant touch with the customer before, during, and after the trip. This helps in improving the travel experience and keeping the customer updated with the latest status of the booking. Features like flight status, web check-in etc. are being incorporated into universal travel apps.

2.       Voice Commands: Enabling the voice recognition feature in the app for searching or booking an itinerary is a great feature that enhances the travel experience to the next level. About 40 percent of adults use voice search at least once a day.

3.       Reach out to the customer: Customer is always the priority and is advised to reach out to the customer in advance to increase customer satisfaction. Features like chatbots and virtual assistants help in providing fast accessibility to the traveller. More than 25 percent of travellers have searched or booked a trip using the chat platform.

4.       Dedicated mobile app: Travel companies are understanding the need for dedicated mobile applications with a user-friendly interface to cater to travellers’ requirement. The app updates happen in the backend, security is easily provided through end-to-end automation and encryption, accessing the application is fast and simple. These factors are making travel companies design mobile apps for travellers.   

5.       Block chain Integration: This feature helps in streamlining the payments, reducing counter party risks, boosting data security, and improving customer experience. Mobile booking engines with block chain capability are setting benchmarks in the tourism industry as these are the safest to be used currently.

These are some of the new trends that are coming up in the mobile travel industry. QuadLabs mobile app has all these features and hence are the best in the market. If you wish to get this mobile app for your business, then do reach out to the team at QuadLabs which would be happy to assist you.

How Travel technology plays an important role in growth of tourism?

In recent years’ technology has played a very important role in revolutionizing the travel industry. Significant economic growth has been achieved for countries by improving the travel experience of tourists in their countries. Improvement in travel technology has also led to an exponential increase in travelers who now feel comfortable traveling to global locations. Innovation in air travel technology has helped airlines to run at low costs thereby improving the travel experience of commuters. The evolution of information technology has further enhanced the travel experience by bringing all necessities in smart devices. Even Online booking systems, travel apps etc. are easily accessible without any hassle. Travel technology has really changed the way people commute nowadays.   

Everything is available online on the internet nowadays. Travel technology innovations have helped the tourism industry in the following ways:

1.       Online Booking systems: The invention of the internet acted as a catalyst in growing multiple industries including the tourism industry. Web applications led to the development of travel booking systems that people can open at the convenience of their home and plan their travel without any hassle. These portals are user-friendly, cost-effective, and safe to be used. They allow commuters to book flights, hotels, cabs, travel packages etc. with the click of just one button. It is very simple to manage one’s entire travel plan on these portals as everything is available in one place.

2.       Real-time booking: The information technology has enabled connections across the globe. Features like NDC etc. help in getting real-time information about the current status of services provided on many online booking systems. This helps in hassle-free booking without any fear of booking cancellation. Having real-time information on services like flight tickets, hotel availability, airport services, cab booking, air ancillaries etc. help the traveler in the smooth planning of their travel.

3.       Smart device applications: Smartphones are capable of doing almost everything nowadays. Having travel applications on your smart device is very helpful and helps you in booking or tracking your travel details. Services like e tickets, taxi booking, hotel availability, route maps, restaurant lists etc. are available on these apps and can be used by a traveler in a foreign location easily. This enhances the travel experience as dependencies are reduced to the bare minimum.

4.       Safe and secure systems: All the transactions on the travel booking systems are safe and secure. These are end-to-end automated and hence keep the traveler’s information safe. Moreover, you can also track your friends and family on their travel trip and reach out to them in case of an emergency. This is a great feature that is very much needed in the current risky world that we live in.

The innovation in the travel technology has changed the way people are now traveling across the world. Online travel booking systems, travel mobile applications, real-time travel management etc. are some of the features that have taken the travel experience to another level. All this technological advancement has led to a boom in the tourism industry.

Why Cloud ERP Solution have much Importance in online travel industry?

Enterprise Resource Planning (ERP) has great importance in any business industry. It allows the company to perform their business process easily and accurately. When it comes to travel industry, travel ERP solution helps the company in various processes such as reporting, integrate multiple business processes, customer engagement and sales, human resource management and payments. However, due to recent enhancement in the travel technology, the travel ERP solution has also seen improvement in the form of cloud ERP solution. It refers to utilizing the same ERP services using client server model, instead of a physical location.

Cloud ERP solutions are the latest trend in travel industry where companies can enjoy the same services without using any specific application that must be installed in the computer. Everything will be cloud based and can be accessed using any internet browsers. Whether it is front end office or back end office, storage or database, travel management or customer support, everything can be easily managed using vendor’s services that are provided through web browsers. QuadLabs offers the best and industry focused cloud based travel solutions to travel agencies all around the world. Some of the most innovative benefits of on cloud travel ERP solutions are as follows:

1.      Fast and easy deployment: Since the system resides with the third party servers, the deployment of the service to the individual customer through a simple client configuration that can be accessed through browser and the internet. It makes the deployment much faster.

2.      Less expenses and highly affordable: Due to it being installed with vendor or third party servers, there is no need to buy storage devices, which would save a lot of expense. Furthermore, cost of maintenance and other capital investments would also help the company to cut budget extensively.

3.      Timely upgrades: On Cloud travel ERP solutions also help the travel agencies to enjoy timely upgrades of their system, without manually installing them. Whenever an upgrade arrives, the system automatically gets updated with minimal charges. It improves the performance of the system and offer more competitive features.

4.      Easy implementation and customization: Unlike physical system, cloud ERP solution takes less time to implement and can easily be customized as per the requirements of the client. They can work with vendors to identify any changes their system may require in order to enhance the productivity.

5.      Solution as a solution: Travel ERP on SaaS is another benefit of using cloud based ERP system in travel industry where the company can perform all the travel related functions using a cloud based service which is extremely cost effective. There is no need to set up, install or configuring the system as the vendor design it as per the client’s requirements.

6.      Enhanced security: With the entire system is based online, there is a little risk of data getting stolen or misused. Customer’s details will be secured and encrypted and the important data can be recovered easily, if somehow gets erased.

If you are also willing to use cloud ERP solutions for your travel business, then hire the services of QuadLabs, which is a leading and award winning travel technology company.

How much growth travel and tourism industry is expecting in 2017?

The Travel industry has witnessed a massive evolution in the last few years due to the latest advancement in the technology, offering the customers and travel agencies to make a proper interaction with each other during and after the trip. The evolution in the industry has been so drastic in recent years that many would think, it won’t grow at the same rate in 2017 and beyond. However, it is certainly not the case as technology seems to be improving the way we travel more ardently than ever before, giving the industry higher growth expectation in 2017. Below are mentioned some of the areas which may witness a remarkable growth in the travel industry.

1.      Travel technology solutions: With technology developing a clear path for improvement in the travel industry, in 2017, we will witness more of it in the form of On-Cloud travel, ERP solutions, travel management software and much more. In today’s competitive world, technology has given travel companies a way to target their potential audience by offering just the kind of services they actually desire. This is possible due to the introduction of cloud technology in the industry, which has quickened the online booking system and interaction between the customer. Reducing the overall expenses while developing a healthy relationship between the travelers are going to give exceptional growth to travel companies, which has been possible due to the advancement in technology.

2.      Virtual reality (VR) and Augmented Reality (AR): This is a revolution is travel industry, which is speeding up real quick and perhaps in the near future, used by every travel related companies in order to showcase and market their travel products to engage potential customers. Up until now, virtual reality has only been used for gaming and movie viewing, however, its entrance in the travel industry would allow the companies to give a clear and 3D experience of their travel products such as hotel rooms, sightseeing, cruises, activities, that would persuade them to buy the travel package. Words can only describe how good their services can be, but with augmented reality, the customers can actually experience it while sitting at home. Nothing could be more persuasive than this.

3.      E-Passports: Travel industry is growing incredibly. People are travelling from one country to another more often, which has made the airport staff busy and instensified the security. With E-Passports, travelers can easily carry and showcase their personal information in a form of digital data instead of the real card, which could be lost, causing a great mishap. Virtual passports would also simplify the check in process using a digital photo, offer instant accessibility and save time from custom inspection and immigration.

Other major travel technologies that are helping the industry grow seamlessly include travel bots, voice interface and wearable devices that makes the life of a traveler easier. With such inventions and advancements, the travel industry can show a remarkable growth in 2017 with a considerable amount of increase in the number of travelers, it may take some time to witness the exact effect.

Why is it important for tour operators to adopt travel technology for-their-business-enhancement?

Like any other business, tour and travel business also depends on attracting more and more attention from the customers on travel products in order to increase sales and enhance business. There is stiff competition in the market and everyone wants to outsmart others in order to be the leading travel agency. However, establishing a travel agency is easy, but maintaining it for years takes a lot of hard work. This is where travel technology provider comes in. They offer all sorts of assistance to travel companies in enhancing their travel business to a larger geographical area and greater audience. Their most essential assistance to these companies involve Travel Technology which allow them to offer utmost convenience and comfort to the end user and increase their productivity. QuadLabs is one such travel technology provider who offer best technical help to travel agencies & Tour Operators worldwide.

What are the benefits of adopting Travel Technology for travel agencies & Tour Operators?

The most important thing to improve the business productivity in travel is to provide easy and reliable customer service, which travel  technology offers to the companies. Online portals offers outstanding customer service that includes automatic confirmation, email and SMS notification,  preferred hotel and flight booking, real time booking & cancellation, online payment, etc. It makes the customer trust the brand and use their services more often, thus enhance their business.

For outbound touroperators, travel technology also help in attracting more customers and sell their products online. People from all over the country can be targeted who are willing to take an overseas holiday. The tour operators would be able to show pictures of the destinations, reviews and offer the best packages as per the need and requirement of the customers. The technology will also help tour operators to make sure the customer is having a perfect overseas holiday tour without any worries.

Another reason why travel agencies should adopt travel technology is they will be able to increase their visibility in the market and enhance their revenue. By being more perceptible to potential users, they can attract the attention from possible buyers by offering them compatible online travel products. With internet as the medium, millions of customers can be targeted at a very reasonable price. Furthermore, using multiple sales channel such as B2B and B2C, they can provide the best travel services possible.

One of the most important benefits travel technology provider offers to tour operators & the travel agencies is to automate their business process. Maintaining and circulating travel business is a very hectic process which requires a lot of attention and hard work. However, using travel technology, they can easily automate most of the processes that includes hotels and flight booking, customer service, resolving customer issues, providing safety and security, etc. This would allow the business owner to spend their time on more vital tasks and decrease immense burden from their shoulder. In the end, it helps in enhancing business productivity and sales.

QuadLabs is a premier travel technology solutions provider with a focus on delivering world-class travel technology. Its products helps Travel Agencies & Tour Operators to adopt automation and enhance their customer service experience. They have done several global deployments across Europe, South America, Asia, Middle East, Australia, Indonesia and Africa and is highly adapted by each market.

What are the top features of the B2C and B2B travel Solution?

B2B and B2C travel softwares are two vital business travel solutions that allow the travel company to provide travel services to both direct customers and travel agents. Today, everyone wants to get the best travel deals possible on the internet, and that is the reason travel technology provider needs to offer travel solution for both online travel agnet and B2B reseller. Having B2B and B2C travel solution would allow the company to provide utmost satisfaction to their travel agents and customers and help them enhance their overall productivity. Some of the best features of B2B agent dashboard and B2C online travel solution are mentioned below:

·         Hotel and Flight booking: The first and foremost feature of online booking software for B2C and B2B travel portal is to offer flexibility and convenience to the client for booking hotels and flights easily. It allows the user to search for preferred hotels and flights based on price and location along with cancellation policy and other necessary benefits.

·         Real time online booking and availability: One of the major feature of this travel agents software is that it would help the people to see the hotels rooms and flight in real time availability so that they can secure a spot easily and make better decision.

·         Automated booking confirmation: One of the best features of travel agent’s technology is the client will be able to get an automated booking confirmation after booking a travel product. This reduces the workload from the travel agency and helps the customer to know the status of the booking without manually asking.

·         Proper management system: Management of travel booking is a very hectic task for the travel agencies, but with B2B and B2C travel solutions, this can be done using its remarkable critical database management system filled with many interactive features.

·         Multiple language and currency support: When you are targeting customers from all over the world, it is necessary that you offer them convenience to read their language and pay with their currency. It increases the trust and bond and also help them understand better about the travel product.

·         Control access to agents by different levels:  The travel agency can also control their agents from accessing important information to certain levels. This is necessary as it would offer more security and privacy.

·         24/7 support system: The best thing about B2C and B2B travel portal software is the user will get 24 hour support all day whenever faced with any kind of issue. They can fix issues and bugs in the online booking system so that the clients don’t have to wait to book their travel products.

·         Agent Management:- Travel agencies can manage multiple agents located at different locations across the world. Travel technology can provide system to manage their sub agent (b2b2b) and also can provide white label solution.

·         Mark ups and discount: Travel agencies can also manage multiple marks and discounts structure at various levels.

·         B2B Agent Dashborad: A flexibility for B2B Reseller’s provides a Online Booking Engine to Subagents. Subagents can create & manage their own Booking without any dependency on the Xhost (provider of B2B Agent Dashboard).

All in all, any aspiring or established travel agency should adopt B2C and B2B travel portal solution in order to accomplish their organizational goals easily. QuadLabs is a renowned and leading travel technology provider that helps travel agencies to develop reliable and user friendly online booking systems for B2B and B2C, so that they can easily attract the potential customers from all over the world.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone: +91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com