Why innovation and enhancement are key components of online travel technology?

The 21st-century customer is extremely smarter than previous generations and does not want to compromise with the quality of service they receive. In this technologically advanced world, the customer now has all the access to the information related to any industry which is also the case with the travel industry. The travel Technology industry has certainly made the life of a Traveler a lot easier after providing them various benefits and convenience. In earlier times, travelers are required to visit the tour operator in order to book their holiday packages. They have to go through with the price, service and quality offered by the travel agency. But now traveler can easily find a relevant and cost efficient holiday package through online booking, without stepping out.

Similarly, travelling was considered a very costly affair in the past, due to which people with good income and essential work used to travel from one place to another. However, today almost everyone has the means and interest in travelling, whether it is for vacation, leisure, adventure, business or education, thus the number of people traveling has increased greatly in the last few decades. All these have been possible due to the advancement in travel technology and the introduction of online booking engine.

Online booking portal allows people to book travel products such as flight, hotels, car rentals, and buses, holiday packages on their own without interacting with a tour operator or agent. This reduces the price of the travel product a lot as the compensation for the operator omits, enabling the customer to have a relatively cheaper holiday with same quality of service. Apart from that, the further enhancement in travel technology also offered extensive services to the customers and the travel agencies, which cannot be ignored. For instance, the B2C booking engine that are designed currently offer amenities such as automatic notifications or booking confirmation to the traveler regarding hotel booking, flight booking, etc., allowing the travel agency to reduce workload & assisting the customer not to be concerned about booking and call the facility to confirm.

Moreover, the travelers get real time support during their tour such as requesting pick up and drop, inquiry related to cancellation policy, sightseeing, etc. This ensures a better travelling experience for the customer and increases the brand reputation of the travel agency as well. B2B travel portals are another widely recognized and useful innovation in travel industry which allows the business traveler to get best possible visiting experience which fulfills all the needs of the traveler to have a successful business trip such as meeting and conference hall, hygienic food, projectors, computer facility, etc.

All these innovations and enhancements in the online travel technology has offered a significant growth in the travel industry and thus can be considered vital components of the industry. QuadLabs travel technology provider is a leading agency in the world who is known to offer lucrative and innovative travel technology solutions to travel agencies and help them to enhance their profit by a great margin.

Is On Cloud the future of Travel Technology Industry?

Cloud technology is the latest trend in the travel technology industry, which has taken the travel industry by storm. When it comes to on cloud solutions, travel industry seems to be benefitting the most out of it. Cloud computing has offered a great deal of flexibility in how travel agencies offer their services to the clients and nonetheless, it has fast paced greatly how industry operates their functions. The travel ERP system, which is responsible for ensuring the customer has a smooth experience while booking their travel products online and receiving the most dedicated, uninterrupted and fast services during their trip. On cloud technology has so many advantages to the travel ERP software that it can safely be assumed that it surely holds the key to the future of the travel industry.

Benefits travel industry is enjoying through on cloud technology

·         Flexible and economical: On Cloud travel ERP system not only help customers get flexible online bookings and save money, but also help the travel companies to save a considerable amount. It offers the needed storage on cloud saving money in buying expensive hardware. It also decreases the amount of space required to operate the business cycle, thus aids the business to reduce great expenditure, especially in the off season.

·         Software solution: Travel ERP on Saas (Software as a Solution) offers travel companies hosting services on the basis of monthly, annual and other subscription. It provides numerous software solutions such as developing needed softwares at a reduced price, not setup, installation or license required, easy upgrades and better fast online booking system. It doesn’t require any maintenance or a technical professional to install and configure, thus removing extra expense.

·         Security: One of the most significant benefits cloud technology offers to travel companies is security. They are responsible for saving card details and other personal information of their customers and it is necessary to offer secure and encrypted solution to make sure the data provided by the customers remain confidential. With on cloud travel ERP solution, services such as backup recovery, redundancy, multiple firewalls, etc. are provided to the companies.

·         Fast availability: With increasing number of online travel bookings, customers want fast processing, which travel agencies must provide in order to keep up with the demands of online travel arrangements. Cloud technology offers greater mobility to the client where they can access the website and application from anywhere in the world as long as they have access to the internet. This allows the travel companies to stay connected with their potential clients, offer improved customer service and expand their business.

All this tells the importance of on cloud technology for the travel industry, which certainly cannot be overlooked. Today, many travel agencies are transforming their travel ERP system to complete cloud based by employing the services of respectable travel technology agencies. One such company is QuadLabs, which is a multiple award winning and globally recognized firm, best known to offer the most trustworthy and industry focused cloud computing technology to travel agencies.

Does Contract Management and Distribution System manages private and negotiated inventory?

It surely does, as contract management and distribution system allows the travel industry to get associated with domestic travel agencies by developing a simple contract, so that they can easily re-sell their inventories to the customers and enhance their sales. The Travel industry is survived through networking and service and in order to provide the customer with a better experience during their travel in different cities or countries, it is important to be connected with various travel businesses and agencies in those areas. With contract management and distribution system provided by quality travel technology companies, travel consolidators can associate with local hotels, car rentals, sightseeing and travel insurance companies and manage their relationship with them. At the same time, the ultimate goal of offering the best of services to the customers can be met without any hindrance. QuadLabs is well known to offer the most supportive and reliable contract management and distribution system to the needed organization.

With CMDS, it allows the companies to manage private and negotiated inventory and proposes a win win situation for all the parties involved. Using different sales channels, users can easily upload the contracted inventory with deals, fares, discounts, allocation with mark up and commission structure. Using the services of a travel technology company, user can manage the contracts with the hotels, sightseeing and car rentals all over the world. They comprise with extraordinary functions to manage these private and negotiated agreements and help them maintain a good relationship with them. The contract management and distribution system also offers the tour operator and agents with a benefit of managing contracts through various channels, giving them enough space and time to modify their online bookings. It also helps them to maintain their inventories well, so they don’t waste their time and money.

The CMDS offers an incredible allocation service at varying rates, which also helps the travel agencies to separate  the inventories as per the room types, agencies and suppliers. It also divides the policies and conditions to offer the best discounts and deals. Contract Management and Distribution System have secured a very important place in the travel market as it helped the travel companies from all over the world to get connected with other agencies from different part of the world. This enables them to provide best holiday packages and travel packages to their customers who wish to visit any geographical area. By giving them the best rooms, car services, travel insurance, transfer and sightseeing services at a favorable rate, it not only help the company to offer satisfactory services to their clients, but also provided sales opportunities to the local distribution channels as well.

QuadLabs is a leading travel technology company in the world and offers the best contract management and distribution system support to travel agencies in order to connect them with other travel operators quickly and accurately and with quality checks. They have done several global deployments across Europe, South America, Asia, Middle East, Australia, Indonesia and Africa and is highly adapted by each market. By hiring their CMDS service, the user can easily generate higher revenues through high performance and better inventory management.

What is the solution for a TMC to take care of varied request coming from their corporates?

Travel management companies offer their services to both individuals and corporate to book their travel as they master the art of managing different kinds of travel at any location of the world. However, when it comes to business travel, there are many issues that may occur for the TMC companies as corporate travel demands varying requests that includes alterations in flight timings, immediate car rentals, food and security, etc. In order to take care of such requests at any time of the day, TMC can use the services of travel technology that is Travel Management Solution.

So, how come travel management companies can provide better corporate travel solutions using travel technology?

Some of the major benefits TMC can offer to corporate by using travel technology are as follows:

·         Corporate SelfBooking Tool: It allows the travel management companies to maintain a healthy relationship with their corporate clients. It helps the company to develop separate profiles for different personnels of the corporate and offer them services based on their designations. This also helps them maintain their company travel policies and manage the workflow. It also develops corporate reports and supplier reconciliation easily. Other features of the tool include corporate management, book travel products for corporate, manage booking policy and history, view e-tickets and booking vouchers, get special discounts, etc.

·         Optimized workflow: Corporate clients want convenience and flexibility for their business travel, which travel management companies must offer. With QuadLabs Technology, they can optimize workflow of their products and services offered easily. They can easily manage the highly scalable data in a more accurate way.

·         MidOffice andCRM: MidOffice is where the booking is fulfilled and processed to the end user. By using third party tools and booking engine, MidOffice ensures that the service is offered to the corporate client in real time, which enhance the user satisfaction and build strong relationships. Some other benefits include easy management of complex sales and purchase rules, real time supplier connectivity, travel desk solutions, end to end automation, auto invoicing, enhanced admin panel, etc.

·         Contract management and distribution: It helps TMC to manage private inventories of hotels, car rentals, travel insurance, sightseeing, etc. They can offer special discounts, fares, allocations, on different channels using contract management. 

Other than offering these above mentioned features of managing corporate travels, QuadLabs also offers benefits such as front desk sales, expense management, credit limit, policy and approval workflow management, integration with flight and land product suppliers, cost center and much more. They have done several global deployments across Europe, South America, Asia, Middle East, Australia, Indonesia and Africa and is highly adapted by each market. 

How consolidator can use travel technology to grow their business?

Consolidators are distributors who sell travel inventories like flights, hotels, cars etc in bulk who are also called a broker or General Sales Agent (GSA). They purchase travel inventory at a significant discount, allowing travel agents to sell it to the general public at a low rate by targeting niche markets. They offer reduced prices, flexibility and convenience to the Travel Agent, which is not available while booking from the physical bucket shops. They are now used by millions of people to book online because of these major benefits. Travel technology also offers necessary distribution solutions for B2B agents by allowing them to target greater audience and increase their sales by selling these to both individuals and businesses. Some of the major benefits these consolidators can enjoy through travel technology are as follows:

·         Offering the customers most competitive rates: One of the most common benefits consolidators gets from adopting travel technology is they get to offer the best airline seats, hotels etc to other businesses and individuals at a relatively low rate. The B2B software solutions designed by these travel technology providers provide best prices, which helps the company increase their sales and revenue and at the same time offer convenience to the public. However, customers get such discounts while booking online a couple of months prior to the date journey as the rates increases drastically as the date closes.

·         Online booking offers utmost convenience to the user: With online bookingengine, customers can use the services of consolidators from their home or office and book their airline tickets, hotel, cars etc at a reduced rate online. They can easily search for their preferred flights in business and economy class and book them through the online payment way in advance without stepping out.

·         Target the niche market: Travel technology also offers GSA solutions for B2B agents by helping them target only the niche market with potential customers, so that the conversion rate could be higher. By identifying the areas where customers are most likely to attend their services, the B2B software solutions only market the agents offering to that particular area, lowering the marketing budget and enhancing the sales.

·         Automatic and real time confirmation: It also reduces the burden from the cosolidators to notify the customer about their bookings as the distribution solution do that for them. The customer can see real time inventory while searching online and upon booking their, they will receive automatic notification confirming their booking, leaving the GSA agent to save time and effort.

·         Additional offers and discounts: Travel technology solutions allow the consolidators to attract more and more customers by providing them offers and discounts on bookings through their portal. With bank offers, wallet balance and other additional offers, they can tackle the stiff competition in the market and increase their sales by a good margin.

QuadLabs, travel technology providers offers the most reliable and sales oriented benefits to GSA agents/Consolidator to help them enhance their business and sales.

Is online booking system more convenient as compare to conventional booking engine?

In this modern age of technology, people prefer to book their travel products such as hotels, flights, car rentals, etc online. It offers the much needed convenience and ease which is not possible in the conventional way of booking where the customer would require to take an appointment with the travel agency in order to book their holiday. However, with conventional internet booking engine, even though this issue may have been put aside for most of the part, it still offers less benefits than online booking system.

Conventional booking engine allows the travel company to showcase their travel packages to the customers along with the travel products of other companies as well, thus, giving you a stiff competition. It divides the market share, allowing the company to reduce their overall earnings. But with online booking system, one can ensure that the potential customer only visit your website and choose your services without facing any rivalry. Some other benefits of using online booking system rather the conventional booking engine are as follows:

1.      24/7 service facility: Customers can make bookings any time of the day from your system, allowing your business to operate 24 hours a day, thus increasing the chances of sales and revenue.

2.      Maximize your reservations: You can easily maximize your reservations without worrying about anyone else taking your customers. Moreover, the possibilities of a no-show in hotels are reduced greatly.

3.      Manage your bookings easily: Without the interference of a mediator, you can easily modify or cancel your bookings, if a customer request one. With specifically designed hotel booking software by the best travel technology company, the customer will get an easy cancellation service and fast refund. The same can be said about the flight booking engine.

4.      Provide better service: The most important thing a customer in tourism business want is better service and satisfaction, which you can provide without being tied to the phone. You can resolve the doubts and queries of the customer online and spend your time on other important matters.

5.      Maintain a healthy communication: Online booking system also allows the travel agency to maintain healthy relationship with their customers through intact and direct communication. The customer won’t have to deal with a booking engine’s helpline number to get to you as they can directly contact you online.

6.      Offer better discounts: With specifically designed hotel booking software and flight booking engine, you can offer better discounts to your regular customers as compared to conventional booking engine who offers the same discount to all their users. Another way to reach a wider audience and increase your sales.

Travel technology companies like QuadLabs can aid you in developing a reliable and user friendly online booking system that appeals to the user by meeting all of their expectations. They understand the importance of having a separate online system that redirects the potential customer to the website rather than leading to other conventional booking engines. They research and analyze your potential customers and market in order to develop a worthy and appropriate engine for your travel agency.

The significant growth in mobile bookings of hotels and flights over the recent years

A few years back, people used to book online tickets, hotels, flights through their laptop or computers, which makes their travelling plans to limited. However, with travel mobile applications on the rise due to the arrival of cheap and highly functional mobile devices, it has been reported that over 52% of travelers use their smartphones and applications in order to their travel products instead of laptops and desktops. So, what exactly has led to the change in this behavior? Let’s find out below.

Travel technology companies understand how important it is for travelers to book their hotels, flights and other products on the go. Many a time travelers require to book hotels and flights in the last minute and without having a laptop or Internet connection could simply lead to the loss of a potential sale and would certainly provide great inconvenience to the traveler. But with travel mobile application, they can make last minute bookings at any time of the day anywhere, which would help both the travel agency and the traveler. Furthermore, the reason why mobile technology in travel industry is on the rise is, it helps the travel company and travelers to make a deeper connection that offer more convenience to the customer and increase the sales of the company.

Other benefits of mobile booking to the user and travel agency are as follows:

Benefits to travel companies

1. Travel agencies can target more customers with mobile application, and if they are not on mobile, they can lose a huge customer base.

2. Send specific offers and premium rates in the form of messages and notifications to the user, which will help increase chances of a sale.

3. Better staff management: Hotel based application will help the company to send requests on staff’s devices, which will increase their efficiency.

Benefits of travelers

1. Allows the traveler to book flights and hotel in real time, regardless of the time and place.

2. They can check the availability of the flight and hotel, confirm or cancel their reservations without any hassle or wait.

3. Travelers can also take benefit of special rates, discounts and loyalty rewards, which are not available for general travelers. This also allows the travel company to keep their customer for longer periods.

4. Easily search hotels by location, amenities and price to get the best deal possible.

Moreover, travel technology solutions have come up with a highly advanced way of travel management in the form of Xchange ERP that permits the travel company improve their productivity, increase efficiencies, reduce costs and streamline processes without even sitting in front of their desktop.

What are some new trends in B2B travel platforms?

1. Providing easy interaction: Since, the Internet is the main platform where all the buyers and sellers interact with each other for their requirements, online b2b travel portal development companies allow such companies to find out their needs by maintaining a clear communication. This saves both the time and money for travel agents and still acquire the best possible platform to enhance their business. With online b2b travel portals, one can also keep track of certain things and measure the success rates.

2. Getting more cost efficient: A few years ago, the travel industry was highly dependent on digital marketing to attract travelers, which would increase the overall budget of the travel agency, hence, the rates for travel products were also quite high for the travelers. But with new technologies and the recent change in the behavior of the travelers shows that the need of digital marketing is no longer necessary to attract more customers, making the entire cost cut to a great deal.

3. Expanding customer experience: Offering memorable traveling experience to customers is essential for B2C travel industries, but travel agents also desire of having a good buying experience while developing their online B2B travel portal software by travel technology Company. They are more keen on finding ways to enhance the quality of their services for providing seamless and consistent traveling experience.

4. Mobile and web applications for marketing: Long gone are the days when travel agents need to promote and advertise their offerings through mass communication as mobile and web marketing apps have become a new part of the marketing campaign. It allows the user to get better and interactive offers without installing any third party software. This may include calculators, estimate builders, assessments and other interesting factors.

There are several other trends that are being followed in the B2B online portal such as podcasting, live streaming of videos, email marketing, creative content development, advocate marketing, etc. A quality online B2B travel portal development company understands and follows these trends well while developing a B2B agent dashboard as it helps the travel agency to perform exceptionally well despite facing a tough competition in the market. The dashboard allows the agents to manage all their travel bookings and other related queries and provide a satisfactory service to their customers. This assist them in reaching newer markets and broader customer base.

QuadLabs is a leading travel technology provider, giving tour operators and travel agencies methods to adapt to these travel trends and increase their business’s potential to get higher return on investment.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone:+91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com  

Impact of a Corporate Booking Tool on the travel agency business

Travel agents today are in a dilemma as online booking tools have cropped up everywhere. As they offer regular travellers the opportunity to search from a range of potential suppliers in order to find the best offer possible. This leads to many companies exploring niche markets in an effort to create new business opportunities, with a particular focus being placed on the corporate market.

The new corporate travel agent places focus on the level of service that they can provide, ensuring that they make use of a modern corporate booking tool (CBT) in order to help business clients with the various issues that surround their journey. There are a number of ways that this has had an effect on the travel agency that business.

Cost

The cost of booking travel has changed substantially, with prices increasing in agencies where corporate booking solutions (CBT) have been adopted. This change is attributed to corporate travel agents as they tend to charge per Passenger Name Record (PNR), rather than via each ticket that has been issued.

While this may seem like a fairly minor difference at first, it is important to note that a PNR not only contains information about the passenger’s ticket, but also information relating to their itinerary and the various fees related to the traveller’s trip. All of this information must be stored on a database that needs to be maintained, which also adds to the cost of incorporating a CBT into the existing travel agency model.

Unlike others, this model also allows for a much more personalised service to be offered in relation to business travel, as the company can now pull records related to the traveller, making changes where needed while also gaining an instant understanding of their itinerary and what needs to be done in order to ensure all of their requirements are met.

The corporate travel using CBT offers a level of convenience and service that is hard to find through a regular travel agent and almost impossible to find with an online booking service. Initially it appears a little restrictive, the introduction of CBTs has opened up an entire niche in the travel industry, with corporate travel now becoming a major concern for travel agencies that wish to stay ahead of the pack.

Branding and Reach

Travog, is one such Corporate Booking Tool that QuadLabs offers is available as a package that can be branded to the specific business travel agency that is using them, which offers corporate travel agency a level of reach that they may not have been able to achieve using their more traditional methods.

Solutions like Travog provide a range of services to travel agencies. They offer access to hotels and other organisations that are part of the corporate travel package. It also allows for the travel agency to brand itself around the model. Travog, the platform provided by QuadLabs is particularly useful for corporate travel agents who don’t maintain a dedicated web presence, as it offers them many of the advantages of a corporate website, with much less of the work.

CBTs like QuadLabs Travog are increasingly common in the corporate travel environment means that a level of trust can be created between the travel agency and the traveller simply due to the fact that the agency makes use of a trustworthy CBT. The traveller is assured that their arrangements will be made using a renowned package, with the agency being able to focus on the personal relationships they build with their business clients as a result. This allows for the maintenance of existing clients, in addition to the branding and reach offered by such packages ensuring that new clients are rarely far behind.

Working a Niche

To adopt a CBT a travel agency will often need to focus completely towards a corporate clientele. The cost of using the CBT, many of which run on a subscription model based around the number of users and amount of services provided by the package, require its use. Some companies feel the pinch to advertise solely towards corporate travel, placing less of a focus on regular travel.

This is not necessarily a bad thing, as the world of online booking has already eaten away at much of the business that traditional travel agencies have enjoyed for so many years. Talking about Business travel, it is much more based around the service provided, rather than how cheaply you can get the flights and accommodation. Countless travel agencies have now repurposed/specialized themselves so that they become dedicated to offering services to corporate customers, while perhaps placing less focus on traditional travel packages.

The Final Word

So how have corporate booking solutions impacted the traditional Travel agency? Some travel agencies are uncomfortable paying an added cost, particularly if they do not want to focus their services around business travel, they have also opened up a niche in the industry. Software solutions like Travog, make it easier for agents to satisfy the travellers that fit into that niche, offering them a complete package that allows the agent to fully satisfy the requirements of the traveller, without the agent having to develop the package for themselves.

Technological solutions like Travog, have helped bring many travel agencies into the digital age without requiring them to compete directly, or become a part of, many of the online booking tools that exist solely to compare prices and find the cheapest travel. Many companies which focus on corporate travel, take advantage of this new niche thanks to the increased capabilities offered to them by the CBT. They allow for increased reach and positive branding, at a cost that may be lower over a large period of time than incorporating a home-grown system. It must be noted, they also require a level of dedication to the service that some traditional travel agents may still be uncomfortable providing.

QuadLabs travel technology system help these travel agents and tour operators to organize and keep track of their bookings, business processes and front and back office data in a systematic manner, thus providing utmost satisfaction to the traveler regardless of the type of the travel. They are highly specialized and reliable travel technology provider who plays a very important role in maintaining a healthy relationship between the travel company and the customer for years.

How Travel Technology Enhance Travel Business?

A few years ago, planning a holiday might have entailed a visit to the local travel agent or for the more adventurous traveller armed with a guidebook, relying on trusted word-of-mouth recommendations to set their travel agenda. Today, thanks to breakthroughs in technology and high-speed internet, travellers can book their own flight and hotels online, choose to stay in a complete stranger’s house, and rather than entering any unfamiliar restaurant with apprehensions about quality of food, search online reviews on their mobile device while connected to the hotel Wi-Fi.

In the digital age, we’ve become a generation of DIY travellers who plan, manage and book travel online. So what has this transformation meant for businesses in the travel industry?

For travel agents, the rise of digitalisation has severely disrupted the industry. Traditional travel distribution in which high street travel agencies played a dominant role was revolutionised with online travel agencies and direct distribution through airlines and hotels’ websites acquiring a key role.

 LCC and online travel companies were the clear winner of the online travel revolution over the past many years, they changed the way today consumers plan and book their trips. Tour operators suffered the rise of independent travel and are today embracing the online and mobile channels in order to stay competitive. While the internet killed off many high street travel agents, others have been forced to adapt to a very changing marketplace, with many embracing the internet by introducing online bookings.

Change and Upgrade in Technology has presented new set of opportunities for small businesses in the travel sector, allowing consumers worldwide to stumble across say a B&B in Paris or luxury safari park in Kenya through online review sites, social media and the businesses’ own websites.

“We pivoted from a hotel guidebook to become an online travel agent just as the internet started to become a place people could finally trust with their credit cards,” says Mr Mahmoudi. “In the whole of that first month online we did 10 bookings – now we do 300 a day.” While he says the business changed its model due to internet and allows online bookings, it still runs 24/7 customer service support via phones for people who want that human element.

For travel companies it’s meant they have to get smarter and adapt as the end user’s expectations rise. Take airlines, some of which now allow passengers to check-in online, access their boarding pass on mobile and operate Wi-Fi on flights.

Technology has transformed every phase of hospitality – from finding a hotel, to checking in, to unlocking your door and personalising your stay. As travel is inherently mobile, travellers expect to use their mobile devices to enrich their travel experiences.

So how will technology shape the future of travel? The coming future will see travellers requiring an increasingly personalised service, with companies able to suggest them customised products on the basis of their profiles and past behaviour. With many travellers already seeking a more customised and local experience, truly personalised trips are already beginning to take off.

QuadLabs is one such leading travel technology provider with over a decade of experience and committed to delivering the best solutions for every company’s travel needs and increasing their business profitability by boosting their sales. They have helped numerous travel agencies and companies in developing and enhancing their travel management system and enjoy a constant business growth.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone:+91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com  

Mobile bookings on the rise

There has been a significant change in the behavior of travelers in the recent years due to the emergence of mobile technology in travel. A few years ago, people used to book online tickets, hotels, flights through their laptop or computers, which limited their travelling plan. However, with the advent of mobile technology, travelling has become quick, cheap and flexible. It has been reported that over 52% of travelers use their smartphones and applications in order to book the travel products instead of laptops and desktops. So, what exactly has led to the change in this behavior? Let’s find out below.

Travel Technology providers like QuadLabs, understand how important it is for travelers to book their hotels, flights and other products on the go. Many a time travelers require to book hotels and flights at the last minute and without having a laptop or Internet connection could simply lead to the loss of a potential sale and would certainly provide great inconvenience to the traveler. With Mobile Technology in travel, Traveler can make last minute bookings, edit bookings from anywhere. This reduces time and effort and is beneficial to both the traveler and Travel agency. Furthermore, expense can be better managed which is crucial for both parties.

Other benefits of mobile booking to the user and travel agency are as follows:

Benefits to travel companies

(1)          Ability to track expenses diligently.

(2)          Mobility increases customer base.

(3)          Offers and Premium rates are offered on a real time basis using push notification.

(4)          Increase in Staff efficiency.

Benefits to travelers

(1)          Create and Edit expense report.

(2)          Support multi-currency and language, if they are travelling in some other country.

(3)          Allows the traveler to book flights and hotel in real time, regardless of the time and place.

(4)          Check availability of the flight or hotel, confirm or cancel reservations hassle free.

(5)          Travelers can also take benefit of special rates, discounts and loyalty rewards, which are not available for general travelers. This allows the travel company to retain customer for longer periods.

(6)          Easily search hotels by location, amenities and price to get the best deal possible.

QuadLabs, have led the way of Travel Technology in the form of Xchange ERP software, which is a cloud based travel ERP hosting service that permits the travel company to improve their productivity, increase efficiencies, reduce costs and streamline processes without even sitting in front of their desktop. This product of QuadLabs is very easy to install and operate and does not require any new software or hardware storage.

How can the travel industry influence the capabilities of the Internet of Things to make travel more seamless?

In the past decade, the travel industry has evolved a great deal due to the latest development in travel technology solutions, allowing the travel agencies to provide better travelling experience to the customers. However, Internet of things (IoT) also played a quite significant role in making travel more seamless. Whether it is monitoring different travel products such as the performance of airline engines, to providing secure and keyless access to hotel rooms and helping tourists to locate their way around an unknown city or country, the capabilities of the Internet of things have made the life of both the traveler and travel companies a lot easier.

What is Internet of Things and how it influences the travel industry?

Internet of things refers to the interconnection of different computing devices, also known as connected devices, that include mobile device, electronics, applications, sensors, etc., allowing data transfer from one end to another. By connecting and using these smart devices, the user can get a better insight of the process and get it done more easily and efficiently. Similarly, in the travel industry, which is completely based on hospitality and scheduling, Internet of things helps the travelers and travel companies to enjoy a smooth and secure travel. For instance, having a reliable travel technology system would allow the travel company to book all the necessary services to their travelling needs that include a fine hotel room, flight as per their preference, car rentals, holiday packages, bus bookings, etc.

Travel companies are in lot of pressure to provide cheaper and effective travelling experience to their customers, and due to that, the travel industry has been one of the first movers to Internet of things.

Furthermore, it also helps the travelers to get instant and keyless access to the hotel room, gives them a fair idea of the location and its people, and many more. Since the technology has become cheaper and more powerful, travel industry is enabling the smart devices to get connected with their travel technology system, which helps in maintaining a better communication between the traveler and themselves.

Think of having a very tiring day of sightseeing and while returning to your hotel, you could just send them a notification of your arrival time through app, giving them time to prepare for your room with low temperature, decent lighting and hot served food. Or if you see the business side, you could notify the hotels to arrange a car service or rent the hall for a business meeting while you are away. IoT can also help the hotel staff to keep tab on their customers’ electricity consumption, get notification of any technical error that may occur in the building.

Today, many travel technology companies and travel portal development companies are designing the travel technology system while keeping in mind of the capabilities of Internet of things, so that the travel or hospitality company would be able provide more satisfying and comfortable travelling experience to their customers at a very low price.

QuadLabs Technologies is premier travel technology company in India. It has an expert team to provide end to end travel technology solutions to its client worldwide including locations US, UK, Brazil, Middle East and many more. One can also contact us for advance software for travel agency, online booking engine, mid office systems, b2b & b2c travel portal systems and many more.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone:+91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com