Why Cloud ERP Solution have much Importance in online travel industry?

Enterprise Resource Planning (ERP) has great importance in any business industry. It allows the company to perform their business process easily and accurately. When it comes to travel industry, travel ERP solution helps the company in various processes such as reporting, integrate multiple business processes, customer engagement and sales, human resource management and payments. However, due to recent enhancement in the travel technology, the travel ERP solution has also seen improvement in the form of cloud ERP solution. It refers to utilizing the same ERP services using client server model, instead of a physical location.

Cloud ERP solutions are the latest trend in travel industry where companies can enjoy the same services without using any specific application that must be installed in the computer. Everything will be cloud based and can be accessed using any internet browsers. Whether it is front end office or back end office, storage or database, travel management or customer support, everything can be easily managed using vendor’s services that are provided through web browsers. QuadLabs offers the best and industry focused cloud based travel solutions to travel agencies all around the world. Some of the most innovative benefits of on cloud travel ERP solutions are as follows:

1.      Fast and easy deployment: Since the system resides with the third party servers, the deployment of the service to the individual customer through a simple client configuration that can be accessed through browser and the internet. It makes the deployment much faster.

2.      Less expenses and highly affordable: Due to it being installed with vendor or third party servers, there is no need to buy storage devices, which would save a lot of expense. Furthermore, cost of maintenance and other capital investments would also help the company to cut budget extensively.

3.      Timely upgrades: On Cloud travel ERP solutions also help the travel agencies to enjoy timely upgrades of their system, without manually installing them. Whenever an upgrade arrives, the system automatically gets updated with minimal charges. It improves the performance of the system and offer more competitive features.

4.      Easy implementation and customization: Unlike physical system, cloud ERP solution takes less time to implement and can easily be customized as per the requirements of the client. They can work with vendors to identify any changes their system may require in order to enhance the productivity.

5.      Solution as a solution: Travel ERP on SaaS is another benefit of using cloud based ERP system in travel industry where the company can perform all the travel related functions using a cloud based service which is extremely cost effective. There is no need to set up, install or configuring the system as the vendor design it as per the client’s requirements.

6.      Enhanced security: With the entire system is based online, there is a little risk of data getting stolen or misused. Customer’s details will be secured and encrypted and the important data can be recovered easily, if somehow gets erased.

If you are also willing to use cloud ERP solutions for your travel business, then hire the services of QuadLabs, which is a leading and award winning travel technology company.

10 things to look travel software before investing

The most notable quality travel company can offer is customer’s personal services supported by brilliant travel agency software. People have encountered multiple issues during their booking for flight and hotel due to system failure and they typically hold very short temper for non-functioning travel softwares. Travel technology solutions play a defensive role between a traveler and travel agency because a satisfied customer can bring more business and an unsatisfied customer may tear down your business reputation with bad reviews at various travel technology platforms connected with internet. Hence, travel softwares are very applicable product in conducting more business. Here are some of the basic notations that needs to be kept in mind while choosing a travel technology software for your travel agency.

1. Operational to multiple basic functions and services: The primary objective of a travel technology software is, it should contain all basic functionality like hotels, flights, reservations in order to prevent irritating formalities for customers. So that customers can pick and reserve their favorite location without any hassle.

2. Numerous sales channels. To attract more potential customers, so that travel agents can boost their business. You must look precisely to buy travel software which is equipped with several sales channels like B2B, B2C.

3. User and SEO friendly system: The software must be user interactive, so that customers can easily understand the navigational system.

4. Cross sell functionality: To bring more business along with extra profit, the software must be prepared with this basic feature. So that customers, who wants to book flights can also avail other beneficial opportunities like Hotel booking, sightseeing, etc.

5. Operates in multiple language and currencies: For customers who wish to travel overseas or other countries, this function means a lot to them. The software must have inbuilt functionality of multiple language and currencies.

6. Connectivity with GDS’s and third party consolidator: The travel technology software should be united with multiple GDS’s and third party suppliers to reserve overseas flights and Hotels easily.

7. Hotel contracting: The sightseeing and transfers become reasonably priced under the Hotel contracting feature. So, the software should come with this feature for private negotiations to lower the price values of other Hotel accessories.

8. Full internet integration: The software should be absolutely integrated with Internet to develop an online booking engine and airline booking software. Also, Intermediaries and travel agents can check out the availability of Hotel rooms and Flight routes along with their prices to make a hassle free reservation.

9. Mobile accessibility for reservations: In this extensive arena of mobile applications, it is rather crucial and necessity to attain access of Hotel and flight reservations via Mobile devices. So, the travel software should be accessible anywhere, anytime through mobile connectivity. It will become easy for customers to swiftly gather all the relevant info and stay connected with the system.

10. Provides reliability in booking procedures: Booking management system of the software should be easy to carry out from the inquiry procedures to the end of stay when the payment is made.

How Technology Will Impact the Future of Travel in 2017

The way technology has changed the world economy is unquestionable at one place and highly appreciable at the other, but travel and tourism is one sector that has been benefited the most as communication to even remote and exquisite places have become possible. People, who are adventurous and finicky about certain geographical areas which are somewhat difficult to reach, now are able to shortlist their fussy places and find it comparatively easier to reach those certain areas. Being blessed by technology now, getting to places which were hard to explore earlier have now become feasible.

Travel industry has grown exponentially in the recent years and sets a perfect example of balance of innovation and production. The impact of technology on tourism is not particularly because of innovation only but also on the transparency which it provides to tourists which makes them aware of the best deals for hotels and flights status leaving no room for travel agencies to cheat. Talking more about being cheated, in the earlier years whenever a tourist used to book his/her hotel and flights, it was sheer luck that their payment would pay off nicely otherwise it could become a total nightmare.

Even savvy travelers were unaware of the fact that what type of hotel he/she would land into further making the industry more on trust grounds. This clearly infers to the fact that only trust factors and compatibility trail were the only two features that would enable the tourist to go to a specific agent.

The Future- Online Travel Management

But now the scenario is totally different as every type of portal is available online like flight finder which guides the customer to a budget flight as per the availability. Honorary mention, the hotel finder and trip planner which gives customer a deep insight of the vivid variety of hotels available according to preferable locations and trip planners i.e. a custom made trip which on the other hand grants the customer full power to elect. With certain kinds of panels available online, a tourist can anytime and anywhere select a travel plan. Technology has served better to customers than agents who never had the right tools to create a fabulous tour package and even if they did, the package burned a hole in the pockets.

Next time a good business advice to someone who is inclined to establish his/her business would be to not open a travel agency but a Travel Technology Solutions Company as that would pay off way healthier that the former. Since the equilibrium of technology and travel is excellent, the option of opening a travel solutions company is quiet cool. More and more websites are launched on daily basis primarily focusing on travel solutions the future of travel and tourism industry is all set to roar in millions. The investment in travel industry is small in number but the turn up is in tons of money. Not only technology has worked wonders for tourists but also has provided subsequent job opportunities to people. Calling profile being on top of the list; many customers who are unable to narrow down hotels or good tour packages always seek for help further increasing employment options for the deprived. Travel and Tourism industry will always roar and will be among the top grossing industry in the coming time in terms of profit, employment and not to forget travel solutions.

Travelling is a big stress reliever and getting the opportunity to see the world is reinvigorating. Exploring the world just got so easier and profitable. The best job would be of an international guide or traveler whose bread and butter depend on travelling, how great that would be.

How Internet of things helping travel business to provide more seamless travel experience?

The significance and not to mention highly remarkable development in travel technology in a recent years has led to the growth increment of the use of the online booking system over conventional way of booking through your local travel agents. No matter if its flight reservation, hotel booking or even currency exchange, travel technology is helping the traveler to ease their traveling experience like never before. One of the most latest and innovative development in travel technology solutions is the inclusion of Internet of Things (IoT).

Many a times it happens that your airlines do not collaborate with hotel timings that offers much inconvenience to the traveler. Thus, whether it is monitoring the airlines timings, checking in early in the hotel or finding your way around the city, Internet of Things is helping travelers to make their travel more seamless by providing regular updates of their reserved travel products and making necessary arrangements right away if there are any inevitable changes in your plan.

So, what exactly is Internet of Things and how it can help travelers and travel agencies in their experience?

IoT consists of everything that can be connected through the Internet and used to send and collect data that helps the user perform several tasks with ease and comfort. And when it comes to travel, the Internet of things can help the traveler in many different ways. For instance, if the user misses their flight, auto rebooking can easily be done through their smartphone. One can open their hotel room by downloading the Interactive key, or track their luggage through sensor and application. IoT offers every possible help that allows the traveler to save their time and effort and enjoy a better travel experience.

Internet of Things makes the life of a traveler and travel agency a lot easier as it allows them to be interconnected during the travel through web connected devices and sensors. In the recent report, it is expected that by the end of 2020, IoT will be connected over 26 billion devices, which will certainly aid travel companies to provide outstanding customer services to their travelers, which in return would increase their profits. This is the main reason many travel agencies are adapting this system by hiring quality travel technology companies. These travel portal development companies help them build mobile applications that would assist them to maintain a better connection with their customers.

Below are mentioned some ways how IoT will help travel agencies to enhance their sales.

·         It will help them to build a cross platform relationship with their regular travelers.

·         Identify the behavior of customers to particular products and make necessary changes to increase the overall satisfaction of the travelers.

·         Also helps in creating new marketing opportunities and increasing the base of their travelers.

Internet has certainly changed a lot of things we do in our lives, however, it has provided a dramatic effect in the field of travel and definitely made the travel more seamless, fun, interactive and quite easy.

QuadLabs is a leading travel technology provider, giving tour operators and travel agencies methods to adapt to these travel trends and increase their business’s potential to get higher return on investment.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone:+91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com   

Benefits of adopting Travel Technology to Travel Agents

The Information Age has changed things considerably, paving the way for many industries to keep up with Technology and opt for automation. Automation has replaced things being done manually; empowering users with the convenience of a simple click making jobs easier today. With the help of intelligent and sophisticated Technology, not only have we managed to streamline our business processes but also seamlessly collaborate and distribute information in real time with all business stakeholders.

The World Travel & Tourism Council’s (WTTC’s) annual economic research found that 2016 was a successful year for the Travel & Tourism sector off the back of an improving economy. In the year of significant exchange rate changes, international tourism spending in 2016 was 14% higher than the previous peak levels in real terms, while domestic spending was 6% higher than its previous peak. The year 2017 is forecasted to be a more promising year for the Travel & Tourism sector as the growth picks up across the global economy, led by increase in employment and stronger consumer spending. The sector’s contribution to GDP is expected to grow by 4.3% this year, up from 3% in 2017, and international growth is once again forecasted to beat domestic growth.

Technology has gone miles to enable Travel Businesses to overcome boundaries and barriers. The penetration of sophisticated Travel Software like QuadLabs XChange has been largely instrumental for the entire Travel Ecosystem to collaborate and work together efficiently, to craft a wholesome experience for your end customers (travellers).

GLOBALIZATION - Bringing the world closer together

Limitations due to distance has been overcome. This means that not only can they collect or share content with distributors or suppliers based in any corner of the world easily, but also close in on overcoming obstacles owing to lingual, cultural and geographical boundaries. This empowers Travel Agencies and Businesses to acquire & manage inventory from various suppliers around the globe and offer that inventory at a better price.

COMMUNICATION - Any time – any place

Technology enables Travel Businesses to simultaneously communicate with all external and internal public regardless of their location and time zone. This has helped information to be processed and transferred faster across the web of their network and connections round the clock. All this data is accessible at any time, at any given place allowing Travel Businesses the flexibility and efficiency to conduct business with ease.

SATISFACTION - Customer is king

The Tourism Industry today, relies primarily on Technology to conduct business, streamline processes and increase profitability. Companies like QuadLabs empower Travel Businesses to successfully promote and sell services and products to fulfil the demands, needs and desires of end consumers (travellers).

So, let’s have a quick glance at some of the advantages of Adopting Travel Technology

1.    Visibility

There is no doubt that listings with OTAs increase the visibility of your business. Technology provides a platform for smaller operators to become visible to an enormous new market.  Even with a beautiful, functional, SEO optimised website you would be hard pushed to reach the wider market through your own efforts alone.  Listing with the OTA’s enables you to reach beyond “those already in the know”, to reach customers at a global scale.  And it really doesn’t get much bigger than that.

2. It’s easy!

One of the main reasons customers use OTAs are because they offer them a huge choice whilst at the same time simplifying things for them; allowing them to compare relevant accommodation side by side.  For many customer’s price will be an important component of this comparison, but it will not be the only factor.

For some providers this comparison will be quite threatening, but when taken as an opportunity to stand out and highlight the things that make your accommodation special, it can be a great shop window for your business. While there is an assumption that hotels listed on these sites are solely competing on price, consumers are also looking for best value: Quality, location and service are all important influencing factors.  

 3. Peer validation and recommendation

OTAs enable customers view reviews and get a feel for the hotel from a customer perspective, giving them confidence to book

Hotel guests review websites before booking a hotel, and many of them say that the opinions of others influence their choice of hotel it is clear that consumers are looking for validation of their choices before making their booking.  You can use the reviews to develop your product and service further, and to respond to customers directly about any issues.  OTAs make it easy for guests, past and future to book with confidence.

While OTAs are here to stay, so it’s a case of using them to your advantage.
Use them for the profile they can give to your business, but don’t rely solely on them to keep delivering new customers.  Developing your marketing and customer retention plans to encourage the 1st time visitors to book direct with you on subsequent trips, will improve the profitability of these guests and their lifetime value to your business.

Apart from these adapting Travel technology also helps in the following manner.

1. Technology or Software offers the possibility of expansion, collaboration and flexibility for Travel Businesses.

2. Business is characterized by the implementation of different online booking software into existing business systems of Travel Agencies, Hotel Chains, Airlines, Car Rental Companies and other products in Travel industry.

3. Operation and distribution costs are decreased.

4. Technology allows high-quality and effective market research.

5. Travel Technology and Online Travel Software has proven to be a profitable medium of promoting Tourism and sales.

6. Visualization of Tourism services and products through Multimedia Technology leaves a lasting impression on potential customers.

7. Increased efficiency of Travel Agencies and Tour Operators by speeding up communication.

QuadLabs is a leading travel technology provider, giving tour operators and travel agencies methods to adapt to these travel trends and increase their business’s potential to get higher return on investment.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone:+91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com  

How are online booking systems helpful to travel management companies?

he travel booking landscape is rapidly changing. Mobile bookings have a greater impact year on year and your customers expect you to be online.

A lot of businesses in the tours and activities sector have resisted using booking systems. Their reasons for this:

• Expensive
• Unable to use
• Not specific to business needs

This is no longer the case. Cloud computing has ensured that online booking systems are extremely affordable, with monthly subscriptions costing as little as a day’s wage bill for a minimum wage employee.

In 2017, an online booking system is a “must have” for any tour or activity business that is spending lots of time answering phone calls, sending emails or considering hiring more staff.

It can be hard figuring out what’s the right online booking system for your business, as there are so many different variations. Once you have identified what is the right one for you however, it can have many benefits, the main one is the fact that it helps businesses increase their bookings, which is what we’re all after.

Increase in Bookings

An online booking system leads to more sales. Without a robust booking engine, you can be like a leaky pipe, where small drips of water are constantly being lost. At first this doesn’t seem like a big deal. The trouble is that a consistent small drips can create huge loss over time. This is the same with bookings. Out of 39% of travel bookings made outside normal office hours and that only 1 in 3 people leave a voicemail when they ring, there is a huge potential for lost bookings.

Less Stress

Is your business taking over your life? Spending all your day in your inbox? There is a short way. With a booking system you manage all your bookings through a central point be it online bookings, bookings received over the phone or walk ups. You don’t even have to be there to check how everything is going. Most booking systems are not mobile based so you can check in on any internet connected device to track and manage your business.

Mobile is important now. Everyone has a smartphone. And yes it is important for your business too as Google is now prioritizing websites with mobile functionality. A good booking system does a lot of this work but should allow simple mobile booking for your customers. This will save you a truck load of time and money with a web developer on how to get your website ready.

So how else can it help you? Well a good system will also allow you to assign and roster staff to your activities so you’re not stuck beating your temples on a Sunday night with the company calendar. This takes a lot of the headache of running the business from you.

Reduction in Costs

The hard facts are that an online booking system can help reduce staffing costs by 20–30%, depending on your size of business and increase efficiency by more than 50%. That means that even if it’s just YOU, you’re saving a truckload of time, which could free you up to spend more time marketing or just put the feet up.

Increase Your Distribution with an Online Booking System

Distribution I hear you ask? What’s that?

Distribution is ideally anywhere else you sell your product. You might sell on a website like Victors or you might sell through a local tourist office, hotel concierge or travel agent. These channels are outside your website and sales office. These channels normally sell tours or activities in exchange for a commission, which ranges between 10–30%. You may even use voucher companies like Group on or Living Social to sell your tours or activities in low times of the year. This is also distribution.

Dealing with these systems can be great way to increase your web presence and get yourself seen, but it can also lead to a lot of work. For instance, if you start getting bookings from these channels are you worried about being double booked? If a customer walks up with a paid voucher from a third party, expecting to be accommodated, when you’ve already sold out your tour can be very uncomfortable. It can also be damaging for your brand if that customer leaves a negative Trip advisor or Yelp review.

Up Selling

Up selling is also a fantastic way to boost your revenue. What’s up selling?

It’s adding additional items at booking that add to the customer experiences. For example, take a hotel pick up, it’s not going to drive the sale but when the customer sees it in the booking form alongside a checkbox for the hotel they’re staying at they may be happy to pay an extra $10–15 for the pleasure. You could add lunch as an extra. Don’t provide food — so what? Do a deal with a local cafe to provide lunches on request and make 50% of the revenue from it Easy.

If you add these options without a booking system, it will become very difficult to manage. Imagine you were booking something and had sent a couple of emails about the purchase and then received an email asking you: “now, would you like to book lunch with or without cream cakes.”

QuadLabs Technologies is premier travel technology company in India. It has an expert team to provide end to end travel technology solutions to its client worldwide including locations US, UK, Brazil, Middle East and many more. One can also contact us for advance software for travel agency,online booking engine, mid office systems, b2b & b2c travel portal systems and many more.