How travel management system is an add-on for your corporate travel business?

The corporate travel business is one of the fastest growing businesses in the world where travel agencies provide effective corporate travel management services to employees who want to plan their corporate travel. Regardless to the size of the company, there is always a requirement in the organization for business purpose travel and by having an effective travel management system, the company will be able to offer best services to the clients. With the help of corporate travel management system, the travel agency will be able to automate their business operations and meet all the travel requirements of the businesses. They will be able to manage corporate profile, approval workflow, corporate policy compliances and corporate credit and deposit policy. Therefore having the travel management system will be an add-on for your corporate travel business.

            The corporate booking tool would allow the corporate traveller to easily manage their business travel. With the help of self-booking tool, they will be able to book their preferred flights and hotel and get all the necessary amenities related to their business travel which includes car rental, conference room, etc. Some of the features of travel management system for corporate travel business are as below:

1.      Detailed travel records in communication: With corporate booking tool, the corporate traveller will have quick access to the contact and background information of the travel agency in case of an emergency. The employee can easily communicate with the travel agency in order to resolve his or her issue and make their corporate travel a success.

2.      Automatic notification and responses: A travel management system will be able to send automated responses and notification to the corporate travel about their booking so that the employee will receive all the necessary details without interacting with the travel agency. It will also reduce the burden from the travel agency to manually send the notification and reminder emails. It will allow both the traveller and the agency to save time.

3.      Enhanced reporting: Travel management system for corporate travel businesses can also be extremely useful for generating a detailed report of corporate travel. It will provide the employee with a detailed information about the expenses of the business trip with accuracy. These reports will also be created automatically so that the travel agency can save a lot of time in developing advanced reports for the client.

4.      Better control of corporate travel: The corporate travel management system will allow the company to reduce cost and offer the traveller a user-friendly experience by fulfilling their Global Business travel requirements. The system offers a one-stop solution for the travellers and also provide expense management so that they can manage their post trip expenses. The corporate booking tool offers complete control of the corporate travel by offering the right and appropriate travel content the business company require with workflow management, enhanced visibility and real time reporting.

Quadlabs is a renowned and highly reliable Travel Technology service provider who offers best travel Management Solutions for travel agencies and business travellers through their responsive and high quality corporate booking tool.

Impact of travel technology in travel and tourism industry

Technology has played an important role in achieving economic growth by garnering economic means for consumers to travel. The development and contribution of air travel as a means of transporting tourists to different locations is an important contribution of technology to the tourism and travel industry. The significant development of low cost carriers is another means of successful technological applications to the tourism and travel industry.

The tourism industry is often defined as the sectored system of innovation and production. This sectored system in tourism is extremely complex; given the fact that the tourism products and actors changes due to changes in the external forces. The evolvement and progress of information technology has therefore had a tremendous impact in tourism.

The travel and tourism industry suffered a setback post 9/11 terrorist attack. Airlines were forced to change their marketing strategies and give more emphasis to ecommerce. Most airlines started including special applications like content management, personalization software and business intelligence paraphernalia. Internet technology gained importance as it became the major force to work safely and effectively. This technology also helped airlines to reduce costs and get closer to the customers. Let us find out some of the major features which gained momentum due to the information technology revolution.

The travel and tourism industry suffered a setback post 9/11 terrorist attack. Airlines were forced to change their marketing strategies and give more emphasis to ecommerce. Most airlines started including special applications like content management, personalization software and business intelligence paraphernalia. Internet technology gained importance as it became the major force to work safely and effectively. This technology also helped airlines to reduce costs and get closer to the customers. Let us find out some of the major features which gained momentum due to the information technology revolution.

Impact of Internet in the travel and tourism industry

The advancement of the Internet has deeply affected the way tourism and travel intermediaries perform their business. The development of vertical portals like has redefined the travel business. This has led to the formation of various last minute online travel portals which effectively organize and distribute distressed tourism inventories to the clients. Tourism suppliers like Lufthansa and British Airway have started applying ecommerce applications thereby allowing their customers to directly access the reservations systems. Hence, a customer is able to make a flight search and go through the various options available and finally take a purchase decision. The Internet has made it possible for customers to access high quality information within a short time. Also it has made service expectations as consumers expect to be served 24 hrs / 365 days. Nowadays, customers expect to be served at all times rather than the office hours of the tourism providers.

Mobile technology and the tourism and travel industry

The advent and application of mobile technologies have further impacted the tourism and travel industry. This has been possible due to the development in ecommerce. Customers can now view and choose various travel and tourism options by surfing the internet through their mobile phones. Short messaging services also provide a lot of information as the booking confirmation can simply be presented to the airline or the hotel and one is allowed to enjoy the service. The emergence of new and high tech mobile phones has again stirred a revolution in mobile technology. This is especially helpful as these phones allow a user to access internet and book services online. Thereby, one can also book tour packages and other travel related services through the mobile.

Conclusion

Thus we have seen that the travel and tourism industry has revolutionized their travel plans and strategies with the help of improved information technology solutions. They are resorting to customer focused travel solutions and are aiming to provide a one stop solution for all travel related services through information technology. Travel and tourism providers need to work in collaboration with each other to provide a one point platform to all its clients. Hence, they must embrace newly developed and effective information technology solutions to run travel operations smoothly and efficiently. At the same time, the prime focus should be on providing excellent customer service. For all these, the only answer is to embrace best and updated information technology.

QuadLabs is a leading travel technology provider, giving tour operators and travel agencies methods to adapt to these travel trends and increase their business’s potential to get higher return on investment.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone: +91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com  

Benefits of adopting Travel Technology to Travel Agents

The Information Age has changed things considerably, paving the way for many industries to keep up with Technology and opt for automation. Automation has replaced things being done manually; empowering users with the convenience of a simple click making jobs easier today. With the help of intelligent and sophisticated Technology, not only have we managed to streamline our business processes but also seamlessly collaborate and distribute information in real time with all business stakeholders.

The World Travel & Tourism Council’s (WTTC’s) annual economic research found that 2016 was a successful year for the Travel & Tourism sector off the back of an improving economy. In the year of significant exchange rate changes, international tourism spending in 2016 was 14% higher than the previous peak levels in real terms, while domestic spending was 6% higher than its previous peak. The year 2017 is forecasted to be a more promising year for the Travel & Tourism sector as the growth picks up across the global economy, led by increase in employment and stronger consumer spending. The sector’s contribution to GDP is expected to grow by 4.3% this year, up from 3% in 2017, and international growth is once again forecasted to beat domestic growth.

Technology has gone miles to enable Travel Businesses to overcome boundaries and barriers. The penetration of sophisticated Travel Software like QuadLabs XChange has been largely instrumental for the entire Travel Ecosystem to collaborate and work together efficiently, to craft a wholesome experience for your end customers (travellers).

GLOBALIZATION - Bringing the world closer together

Limitations due to distance has been overcome. This means that not only can they collect or share content with distributors or suppliers based in any corner of the world easily, but also close in on overcoming obstacles owing to lingual, cultural and geographical boundaries. This empowers Travel Agencies and Businesses to acquire & manage inventory from various suppliers around the globe and offer that inventory at a better price.

COMMUNICATION - Any time – any place

Technology enables Travel Businesses to simultaneously communicate with all external and internal public regardless of their location and time zone. This has helped information to be processed and transferred faster across the web of their network and connections round the clock. All this data is accessible at any time, at any given place allowing Travel Businesses the flexibility and efficiency to conduct business with ease.

SATISFACTION - Customer is king

The Tourism Industry today, relies primarily on Technology to conduct business, streamline processes and increase profitability. Companies like QuadLabs empower Travel Businesses to successfully promote and sell services and products to fulfil the demands, needs and desires of end consumers (travellers).

So, let’s have a quick glance at some of the advantages of Adopting Travel Technology

1.    Visibility

There is no doubt that listings with OTAs increase the visibility of your business. Technology provides a platform for smaller operators to become visible to an enormous new market.  Even with a beautiful, functional, SEO optimised website you would be hard pushed to reach the wider market through your own efforts alone.  Listing with the OTA’s enables you to reach beyond “those already in the know”, to reach customers at a global scale.  And it really doesn’t get much bigger than that.

2. It’s easy!

One of the main reasons customers use OTAs are because they offer them a huge choice whilst at the same time simplifying things for them; allowing them to compare relevant accommodation side by side.  For many customer’s price will be an important component of this comparison, but it will not be the only factor.

For some providers this comparison will be quite threatening, but when taken as an opportunity to stand out and highlight the things that make your accommodation special, it can be a great shop window for your business. While there is an assumption that hotels listed on these sites are solely competing on price, consumers are also looking for best value: Quality, location and service are all important influencing factors.  

 3. Peer validation and recommendation

OTAs enable customers view reviews and get a feel for the hotel from a customer perspective, giving them confidence to book

Hotel guests review websites before booking a hotel, and many of them say that the opinions of others influence their choice of hotel it is clear that consumers are looking for validation of their choices before making their booking.  You can use the reviews to develop your product and service further, and to respond to customers directly about any issues.  OTAs make it easy for guests, past and future to book with confidence.

While OTAs are here to stay, so it’s a case of using them to your advantage.
Use them for the profile they can give to your business, but don’t rely solely on them to keep delivering new customers.  Developing your marketing and customer retention plans to encourage the 1st time visitors to book direct with you on subsequent trips, will improve the profitability of these guests and their lifetime value to your business.

Apart from these adapting Travel technology also helps in the following manner.

1. Technology or Software offers the possibility of expansion, collaboration and flexibility for Travel Businesses.

2. Business is characterized by the implementation of different online booking software into existing business systems of Travel Agencies, Hotel Chains, Airlines, Car Rental Companies and other products in Travel industry.

3. Operation and distribution costs are decreased.

4. Technology allows high-quality and effective market research.

5. Travel Technology and Online Travel Software has proven to be a profitable medium of promoting Tourism and sales.

6. Visualization of Tourism services and products through Multimedia Technology leaves a lasting impression on potential customers.

7. Increased efficiency of Travel Agencies and Tour Operators by speeding up communication.

QuadLabs is a leading travel technology provider, giving tour operators and travel agencies methods to adapt to these travel trends and increase their business’s potential to get higher return on investment.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone:+91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com  

Role of GSA and Distributor model in the era of travel industry

In this era, where travel industry is evolving rapidly due to the latest upgrades in travel technology solutions, travel agents and distributors are benefitting from it high time. However, the role of GSA and distribution solutions cannot be ignored for the immense success of travel industry and travel agencies. The fact that GSA and distributors are using B2B software solutions effectively in order to meet the requirements of travel agencies who wish to enhance their customer base by providing outstanding travel products at a very reasonable price. Let’s discuss the importance of GSA its distributor model and their role in the growth of B2B agents and travel industry.

GSA solutions for B2B agents

General Sales Agent, or simply GSA, are sales representatives for an airline of a particular country or region. GSA are responsible for selling their airline products to travel agents which includes flights and cargo space.GSA receive a commission of 3-5% per ticket. They play an important role in helping travel agencies to set up their holiday packages or book flight tickets for their customers. Any travel technology solution provider offering B2B software solution to a travel company also provides them with remarkable GSA solutions, giving them better opportunities to book airline tickets as per their needs and budget.

It allows the travel agency to get benefits such as intelligent ticketing with cost savings, better management of flight tickets that include cancellation with minimal or no charges, rearranging flight schedules, effective flight booking system and of course, cheaper rates to earn more profit.

Distribution solutions for B2B agents

Now when it comes to providing travel agents with distribution solutions, travel technology services make additional efforts to make sure they have no trouble in their business process. And in order to accomplish that, they provide distribution solutions for B2B agents, which empower them to sell more tickets using the Global Distribution System and API. These include travel products such as hotel rooms, car rentals and much more at a better price. It also comes very handy for managing corporate travel, which many travel agents seem to offer to their client. Distributor solution have great importance in the travel industry and for travel agents as they won’t be able to survive in the industry unless they have proper and adequate travel items. An established travel technology provider allows travel companies to have better distribution solutions.

Apart from possessing an attractive online booking system, it is highly necessary that a travel company use the services of GSA and distributor model in a more effective way, if they wish to compete in this heavy market. Today, no company can survive without Technological assistance, and travel industry is no exception. QuadLabs,a leading travel technology service provider fills the void for GSA and Distributors.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone:+91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com  

The transformation of travel industry blended with technology

The latest technological development in the travel industry, widely known as Global Distribution Systems, also known as Automated Reservation System (ARS) that has helped travel agents all over the world. It is a universal computerized reservation network provided in a single point of access in order to book airline tickets, hotels, car rentals and all the other travel products by travel agents using online travel booking system. This new initiative in the travel industry has not only provided numerous benefits to the travel organizations, but also managed to provide cost efficient and easy travel items to the final customer.

However, it is certainly quite difficult for travel organizations to track and handle all the data and information on a regular basis, since one constantly needs to book travel related products, resolve queries of customers on the go, provide necessary details and perform many other responsibilities without any delays. For that purpose, it is recommended to contract a quality and experienced Travel Process Outsourcing company who excels at offering updated travel technology to their customers.

QuadLabs is one of the most reliable travel technology company who performs data analytics and monitor everyday activity, giving the travel companies a better opportunity to enhance their business process and earn greater profits. They allow travel agents and companies to divert their concentration on other important matters while they take care of all the processes regarding the travel bookings and resolving travelers issues. Some of the main functionalities of QuadLabs Travel technology services are as follows:

1. Providing end to end back office data to the travel company
2. Outsourcing travel reservations such as hotel booking, transportation and logistics,
3. Quality check and ticketing
4. Increasing customer satisfaction
5. Resolving queries of customers
6. Checking duplicate bookings
7. Contract management

Travel technology solutions is not only a cost efficient process, but also quite effective when it comes to performance. With global technologies, real time audio/video communication and outstanding working environment, it offers great versatility in the travel business and help them to cut costs and increase sales by a great margin.

Furthermore, they also handle front and back office processes, which directly deals with the customers and administrator. It offers great insights of the behavior of the customer and gives ideas on what measure need to be taken in order to improve efficiency and sales. Thus, if you are also looking to open a travel agency, then it is highly advisable that you outsource your travel process as it could be really stressful and frustrating to handle and operate all the travel operations by yourself. It could only lead to improper travel management, extra cost and customer dissatisfaction.

There are many trustworthy travel technology industries are available who offers high quality travel process outsourcing to travel agents in order to improve their online travel booking system. However, none are as competitive and trustworthy as QuadLabs, who have over 9 years of experience in helping travel industries to provide better services to their travelers and are known to provide unique and highly reliable travel technology solutions to their clients.