New trends in Mobile travel Industry?

Smart devices have revolutionized the way the entire human race works now. The entire world is available at a human’s palm with the invention of the smartphone. The internet connectivity and high processing speeds of the mobiles are being capitalized by companies to design travel management apps that help people in creating their travel itinerary within no time. Since almost every person on the planet has access to a smartphone, these mobile booking engines are being used by everyone. A recent study says that more than half of the travellers would like to check in their hotel through a mobile app. currently, 13% of travellers use mobiles as a medium to pay for their hotel or cab bills. This increase in trends in mobile application usage has led to the development of a lot of travel apps like QuadLabs’s Travog mobile app that also provides travel management solution for corporates. These mobile apps come with the latest features and make full utilization of the mobile capability to provide an amazing travel experience for a user.

There are a lot of Mobile Distribution Platforms available in the market that you can choose for your company. Some of the latest trends and features that you should look in these apps are:

1.       Airline Touch points: The mobile apps are in constant touch with the customer before, during, and after the trip. This helps in improving the travel experience and keeping the customer updated with the latest status of the booking. Features like flight status, web check-in etc. are being incorporated into universal travel apps.

2.       Voice Commands: Enabling the voice recognition feature in the app for searching or booking an itinerary is a great feature that enhances the travel experience to the next level. About 40 percent of adults use voice search at least once a day.

3.       Reach out to the customer: Customer is always the priority and is advised to reach out to the customer in advance to increase customer satisfaction. Features like chatbots and virtual assistants help in providing fast accessibility to the traveller. More than 25 percent of travellers have searched or booked a trip using the chat platform.

4.       Dedicated mobile app: Travel companies are understanding the need for dedicated mobile applications with a user-friendly interface to cater to travellers’ requirement. The app updates happen in the backend, security is easily provided through end-to-end automation and encryption, accessing the application is fast and simple. These factors are making travel companies design mobile apps for travellers.   

5.       Block chain Integration: This feature helps in streamlining the payments, reducing counter party risks, boosting data security, and improving customer experience. Mobile booking engines with block chain capability are setting benchmarks in the tourism industry as these are the safest to be used currently.

These are some of the new trends that are coming up in the mobile travel industry. QuadLabs mobile app has all these features and hence are the best in the market. If you wish to get this mobile app for your business, then do reach out to the team at QuadLabs which would be happy to assist you.

Why innovation and enhancement are key components of online travel technology?

The 21st-century customer is extremely smarter than previous generations and does not want to compromise with the quality of service they receive. In this technologically advanced world, the customer now has all the access to the information related to any industry which is also the case with the travel industry. The travel Technology industry has certainly made the life of a Traveler a lot easier after providing them various benefits and convenience. In earlier times, travelers are required to visit the tour operator in order to book their holiday packages. They have to go through with the price, service and quality offered by the travel agency. But now traveler can easily find a relevant and cost efficient holiday package through online booking, without stepping out.

Similarly, travelling was considered a very costly affair in the past, due to which people with good income and essential work used to travel from one place to another. However, today almost everyone has the means and interest in travelling, whether it is for vacation, leisure, adventure, business or education, thus the number of people traveling has increased greatly in the last few decades. All these have been possible due to the advancement in travel technology and the introduction of online booking engine.

Online booking portal allows people to book travel products such as flight, hotels, car rentals, and buses, holiday packages on their own without interacting with a tour operator or agent. This reduces the price of the travel product a lot as the compensation for the operator omits, enabling the customer to have a relatively cheaper holiday with same quality of service. Apart from that, the further enhancement in travel technology also offered extensive services to the customers and the travel agencies, which cannot be ignored. For instance, the B2C booking engine that are designed currently offer amenities such as automatic notifications or booking confirmation to the traveler regarding hotel booking, flight booking, etc., allowing the travel agency to reduce workload & assisting the customer not to be concerned about booking and call the facility to confirm.

Moreover, the travelers get real time support during their tour such as requesting pick up and drop, inquiry related to cancellation policy, sightseeing, etc. This ensures a better travelling experience for the customer and increases the brand reputation of the travel agency as well. B2B travel portals are another widely recognized and useful innovation in travel industry which allows the business traveler to get best possible visiting experience which fulfills all the needs of the traveler to have a successful business trip such as meeting and conference hall, hygienic food, projectors, computer facility, etc.

All these innovations and enhancements in the online travel technology has offered a significant growth in the travel industry and thus can be considered vital components of the industry. QuadLabs travel technology provider is a leading agency in the world who is known to offer lucrative and innovative travel technology solutions to travel agencies and help them to enhance their profit by a great margin.