The most notable quality travel
company can offer is customer’s personal services supported by brilliant travel agency software. People have encountered multiple issues during their
booking for flight and hotel due to system failure and they typically hold very
short temper for non-functioning travel softwares. Travel technology solutions play a defensive role between a traveler and travel agency
because a satisfied customer can bring more business and an unsatisfied
customer may tear down your business reputation with bad reviews at various
travel technology platforms connected with internet. Hence, travel softwares
are very applicable product in conducting more business. Here are some of the
basic notations that needs to be kept in mind while choosing a travel
technology software for your travel agency.
1. Operational to multiple basic
functions and services: The primary objective of a travel technology
software is, it should contain all basic functionality like hotels, flights,
reservations in order to prevent irritating formalities for customers. So that
customers can pick and reserve their favorite location without any hassle.
2. Numerous sales channels.
To attract more potential customers, so that travel agents can boost their
business. You must look precisely to buy travel software which is equipped with
several sales channels like B2B, B2C.
3. User and SEO friendly system:
The software must be user interactive, so that customers can easily understand
the navigational system.
4. Cross sell functionality:
To bring more business along with extra profit, the software must be prepared
with this basic feature. So that customers, who wants to book flights can also
avail other beneficial opportunities like Hotel booking, sightseeing, etc.
5. Operates in multiple language
and currencies: For customers who wish to travel overseas or other
countries, this function means a lot to them. The software must have inbuilt
functionality of multiple language and currencies.
6. Connectivity with GDS’s and
third party consolidator: The travel technology software should be united
with multiple GDS’s and third party suppliers to reserve overseas flights and
Hotels easily.
7. Hotel contracting: The
sightseeing and transfers become reasonably priced under the Hotel contracting
feature. So, the software should come with this feature for private
negotiations to lower the price values of other Hotel accessories.
8. Full internet integration:
The software should be absolutely integrated with Internet to develop an online booking engine and airline booking software. Also, Intermediaries and
travel agents can check out the availability of Hotel rooms and Flight routes
along with their prices to make a hassle free reservation.
9. Mobile accessibility for
reservations: In this extensive arena of mobile applications, it is rather
crucial and necessity to attain access of Hotel and flight reservations via
Mobile devices. So, the travel software should be accessible anywhere, anytime
through mobile connectivity. It will become easy for customers to swiftly
gather all the relevant info and stay connected with the system.
10. Provides reliability in
booking procedures: Booking management system of the software should be
easy to carry out from the inquiry procedures to the end of stay when the
payment is made.
