Challenges for business travel industry?

Business travel plays an important role in business growth and customer outreach. Over the past few years’ business travel has seen a healthy growth in terms of travelling and travel expenditure. Corporate travellers want to save time, make the trip more productive, and enjoy a pleasant experience while completing business work. Understanding the challenges being faced by the corporates today will help define the travel management systems in future. Even though the technology advancements are helping and improving the corporate travel experience, there is still a lot to be done. Integrating technology to create sustainable, efficient, and safe platforms is the key to overcome challenges in the business travel industry. Creating a holistic spectrum for itinerary planning and booking is required to provide a world-class travel experience to the corporates. The resources and funds are being invested in the right direction and companies like QuadLabs are coming up with corporate booking tools that are able to provide a flawless interface for corporate travel and travel expense management.

There are a lot of online booking engines and self booking tools currently available in the market to manage the travel requirement of a company that boasts of flawless performance. Picking the right one is important and critical for the business. Some challenges that are being faced by these tools and the business travel industry are:

1. Improving travel experience: Business travel has a huge impact on employee retention and satisfaction. A bad travel experience can make an employee think about leaving the company. Around 84 percent of travellers believe that the quality and experience of their business travel impacts their trips’ productivity. Choice of hotels, safety tracking apps, mobile travel applications etc. are few ways with which a company can improve business travel experience for their corporate travellers.

2. Protecting employee data: Data breaches, sharing of social media platform logins credentials etc. have raised a concern among corporate travellers regarding the privacy of their personal and official data. Employee data encryption, awareness of potential data breaches etc. are some steps that the company can take in this aspect.

3. Safer travel for employees: Keeping the employees safe is the one of the major challenge for the business travel industry. Over 67 percent of women feel unsafe during their business trips. In such scenarios, duty of care, keeping abreast with their employees travel, access to local content, etc. ensures that employee feel safer during their business travel.

4. Rising cost of Managing travel: The cost of managing travel for its employees is on the rise currently. Companies can contract with multiple TMCs, Hotels, Airlines, and other service providers for business travel. This will help them to reduce their travel cost and time consumed in arranging for travel thus leading to a trouble free and satisfied corporate traveller resulting in overall increase in productivity.

These are some of the challenges that the business travel industry is currently addressing. The team at QuadLabs has designed travel management tools to address these challenges so that the corporates can enjoy an amazing travel experience. From mobile applications for corporates to self booking tool for corporate this teams designs all variety of tools. Do reach out to them for a demo.

Why is a Universal Travel App needed of every corporate traveler?

In the world of global economy, travel has become an integral part of business planning and growth. The business travel could be related to site visits, customer meetings, training, audits, contract signing etc. Since multiple employees have to travel from time to time due to the above requirements, it is recommended that a company has its own travel management system to ease out the travel planning process. Having a customized travel portal will not only make it easy for employees to plan their travel but also make the travel budgeting simple and easy. This will save significant cost and time for the company.

The Universal travel app designed by QuadLabs is a mobile application that supports all the travel requirements of a company. This travel booking app has all the features that a web application of a travel management system has. Installing this device enables users to access their entire travel plan on their smart device. Some of the features that make this app stand out among its competitors are:  

1.       Self Booking Tool: This tool has the capability of searching the best available options for travel bookings. Executing a booking is also a simple and effortless task through this tool. This app empowers the user to execute multiple booking from different vendors through a single interface.

2.       Duty of Care & BI Dashboard: Since all the bookings are centralized, it is easy to track the whereabouts of an employee during an emergency and ensure his or her safety. The BI dashboard can be used to analyze travel trends, expenses, and data to improve company’s travel management process.

3.       In Destination Content: Multiple other services like Taxi, mobile eticket, Airport Lounges, Air ancillaries, expense reports etc. can be easily booked. This not only saves time for a user but also gives him the flexibility to choose these services as per his requirement.

4.       Expense Management: Various financial reports related to the travel are easily generated and stored in app’s database itself. Moreover, approval workflows, policy details etc. can also be accessed from the app itself giving the flexibility of on the go usage, thus saving time and energy of the user.

5.       Policy Management: A company’s travel policies can be integrated into this tool itself. This helps the company to control travel violations as per its policy and prevent exuberant bookings being executed by any employee. Having destination and department specific approval workflows gives more control on all the travel bookings being executed.

6.       Ancillary Services: Various in-flight ancillaries like meals, WiFi, seat selection are also enabled through NDC. Even hotel and conference room bookings can be done using this app.

This mobile booking engine is centralized and executes the travel bookings efficiently. Its end-to-end automation system ensures error-free execution. Various tasks like travel finance reports, invoice generation, real-time supplier connectivity etc. are flawlessly handled by this Universal travel app. Getting this tool for your company would be very helpful in optimizing the travel budget by saving time and cost.

Automate travel operations, processes, sales and reconciliation with XChange

Automation process can be very helpful for any business industry as it enables them to perform the same functions without physically doing. In travel industry, automating travel processes such as travel bookings, customer management, supplier management, administration and enquiry management by Mid Office plays a key role in acquiring competitiveness and increase market share. There are several Mid Office and Travel CRM Software’s available in market for travel industry, however, XChange Mid Office system developed by QuadLabs is by far the most effective and trustworthy.

Features of XChange and what functions can be automated using the system

XChange is quite user friendly and help the travel agency to automate various necessary functions. It helps in automating consolidated information gathered from different sales channels and suppliers. Furthermore, the system is an effective travel CRM system, which assists in customer relationship management which is one of the most important aspect for any travel operator. XChange automate processes such as sending latest news and offers to the customers and provide essential support. The Travel desk or front desk features of Mid Office system gives the travel agency to book tickets coming directly though phone or through walk-in customer also it helps to resolve any queries or issues of the travelers during or after their trip, where all the answers are predefined.

Not only Mid Office system, the system also aids the agency to manage travel bookings and suppliers as well by automating their functions. It will automatically show the upcoming bookings, showcase the payments, list of guests and their demands, along with generating invoices and reports. When it comes to sales and reconciliation, XChange enable the agency to manage their sales and purchase rules in an effective manner, thus ensuring that the records and figures are in agreement are correct.

Other benefits that travel agencies can enjoy by automating their travel operations using XChange is that they speed up their payment processes to the suppliers which can be automated, thus, eliminating any kind of delay in payment. It ensures better relations with the suppliers which ultimately leads to better services to the customers. Moreover, the development of spreadsheet and reports become easier as it doesn’t require a manual updating on the sheets and creating reports which would be time consuming.

XChange Mid Office can be considered an extremely reliable and useful for automating all the travel process, which permits the organization to save not only time but an adequate amount of money as well and at the same time, increasing the quality of services offered to the traveler.

QuadLabs, who is one of the leading travel technology provider in the world, has developed this travel automation which acts as a travel CRM software along with an assistance provider for travel agency that would help them managing various processes, customers and suppliers to increase their revenue and sales. 

How to select the right Travel technology Company to develop your online booking system?

Travel technology has seen tremendous growth in the recent years. This is the main reason the number of people utilizing online booking services in order to book travel products such as hotels, flights, car rentals, holiday packages, etc. have also increased dramatically. This revolutionary growth has made travel agencies to understand the significance of travel technology service providers and what extensive benefits they can derive from their innovative techniques. However, when it comes to finding a worthy and reliable travel technology company, it could be more of a troublesome task as there are many companies out there claiming to provide the most responsive and quality travel technology solutions.

This brings us to the question on how to find an appropriate travel technology company to build your online booking system. Below are mentioned some valid and vital points to consider when searching for a trustworthy travel technology company:

1.      Total experience in the field:- The reliability of the company can be determined by learning how long they have been offering their services. A company with over 10 years of experience in travel technology can be considered reliable for developing online booking portal. They would certainly have the proper resources and techniques to fulfill the requirements of the client.

2.      Number of projects delivered:- One can also identify their competitiveness and professionalism by learning how many projects they have completed of building online travel portals. A company with good amount of successful projects delivered would be more than efficient for the job.

3.      Any awards in the field:- Awards signify the commitment, dedication and success of the company in the field. If the company has won any awards in the field, such as best travel technology service provider in the country or world, means the company has earned a special place in the market for their unprecedented service to the customers.

4.      Number of APIs and GDS integrated:- A powerful and accredited travel technology company can do integration of a greater number of APIs and GDS in their projects, which enhances their quality and showcase their professionalism.

5.      Payment gateways integrated:- The organization should be able to integrated various payment gateways for the travel agents so that their clients can easily make payment using mediums such as debit/credit card, online banking, wallets and UPIs.

6.      B2B and B2C services:- It is also necessary to find out if the company offers efficient B2B and B2C services to the online travel agents. They should be able to develop proper B2B travel portals, allowing the agent to provide dashboard to their subagents as well.

QuadLabs Travel Technology solutions are one of the most respected and experienced company in the industry who offer a wide variety of travel solutions to the business travel,onlne retail sales and B2B reseller. They are multiple award winning and well known in the travel industry for delivering unique and quality online booking systems as per the requirements of the clients and according to the latest travel trends in the market

How Technology Will Impact the Future of Travel in 2017

The way technology has changed the world economy is unquestionable at one place and highly appreciable at the other, but travel and tourism is one sector that has been benefited the most as communication to even remote and exquisite places have become possible. People, who are adventurous and finicky about certain geographical areas which are somewhat difficult to reach, now are able to shortlist their fussy places and find it comparatively easier to reach those certain areas. Being blessed by technology now, getting to places which were hard to explore earlier have now become feasible.

Travel industry has grown exponentially in the recent years and sets a perfect example of balance of innovation and production. The impact of technology on tourism is not particularly because of innovation only but also on the transparency which it provides to tourists which makes them aware of the best deals for hotels and flights status leaving no room for travel agencies to cheat. Talking more about being cheated, in the earlier years whenever a tourist used to book his/her hotel and flights, it was sheer luck that their payment would pay off nicely otherwise it could become a total nightmare.

Even savvy travelers were unaware of the fact that what type of hotel he/she would land into further making the industry more on trust grounds. This clearly infers to the fact that only trust factors and compatibility trail were the only two features that would enable the tourist to go to a specific agent.

The Future- Online Travel Management

But now the scenario is totally different as every type of portal is available online like flight finder which guides the customer to a budget flight as per the availability. Honorary mention, the hotel finder and trip planner which gives customer a deep insight of the vivid variety of hotels available according to preferable locations and trip planners i.e. a custom made trip which on the other hand grants the customer full power to elect. With certain kinds of panels available online, a tourist can anytime and anywhere select a travel plan. Technology has served better to customers than agents who never had the right tools to create a fabulous tour package and even if they did, the package burned a hole in the pockets.

Next time a good business advice to someone who is inclined to establish his/her business would be to not open a travel agency but a Travel Technology Solutions Company as that would pay off way healthier that the former. Since the equilibrium of technology and travel is excellent, the option of opening a travel solutions company is quiet cool. More and more websites are launched on daily basis primarily focusing on travel solutions the future of travel and tourism industry is all set to roar in millions. The investment in travel industry is small in number but the turn up is in tons of money. Not only technology has worked wonders for tourists but also has provided subsequent job opportunities to people. Calling profile being on top of the list; many customers who are unable to narrow down hotels or good tour packages always seek for help further increasing employment options for the deprived. Travel and Tourism industry will always roar and will be among the top grossing industry in the coming time in terms of profit, employment and not to forget travel solutions.

Travelling is a big stress reliever and getting the opportunity to see the world is reinvigorating. Exploring the world just got so easier and profitable. The best job would be of an international guide or traveler whose bread and butter depend on travelling, how great that would be.