Empowering tour operators with travel technology

Alteration in any form of technology is done to provide flexibility and better features to the people using it, whether we talk about educational technology, automotive technology or business oriented technology. Each technology has its advantages and drawbacks, which is upgraded regularly to overcome the obstacles and offer more convenience to the user. The same thing can be said for travel technology, which since its emergence, has come a long way in offering high end solutions to travel agencies and the end user.

Tour operators all over the world are making effective use of travel technology solutions in order to increase their sales by proffering cost efficient and remarkable holiday booking facilities to their customers in the midst of great competition. But, how exactly these tour agencies are benefiting from using the travel technology? Below are given different types of tour operators and features of travel technology they are using to attract more visitors in their respective fields.

Inbound tour operators

Since inbound tour operators or receptive tour operators provide travelers from outside countries to travel one or multiple destinations in their country, there are many ways travel technology solutions can help them attract more foreign tourists.

By using a specifically designed tour operator software, it would be extremely easy for an inbound tour operator to manage their tour bookings, accounting and back office through multiple distribution channels. First of all, in order to sell the product of their country to another country, marketing on a large scale needs to be done. A tour operator software will help you target your audience by showcasing them your country’s elegant and magnificent sites to roam, which will increase their interest and compel them to visit your website and then your country.

And with exclusively designed and attractive holiday packages, powerful content management along with highly convenience online booking engine, selling your product to a foreign traveler would be a piece of cake.

Outbound tour operators

Unlike the receptive tour operators, outbound tour operators send travelers from the country they operate to foreign countries, and to increase their productivity and sales, proper utilisation of tour booking softwares is greatly demanded. There are thousands of people looking to travel abroad and in order to sell your product to them, you need to offer an exceptional and affordable holiday package. Abroad travels are always a costly affair, nonetheless, people still wish to travel foreign countries with their loved ones. With right advertisement and multiple platform to book the package that is unique in more than one way can increase your chances of sales.

Furthermore, offering passport creation and visa applications included in the package can attract the travelers’ interest as travelling abroad requires a hectic schedule to cover.

Moreover, travel technology system also help these travel agents and tour operators to organize  and keep track of their bookings, business processes and front and back office data in a systematic manner, thus providing utmost satisfaction to the traveler regardless of the type of the travel. It plays a very important role in maintaining a healthy relationship between the travel company and the customer for years.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone: +91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com  

Impact of a Corporate Booking Tool on the travel agency business

Travel agents today are in a dilemma as online booking tools have cropped up everywhere. As they offer regular travellers the opportunity to search from a range of potential suppliers in order to find the best offer possible. This leads to many companies exploring niche markets in an effort to create new business opportunities, with a particular focus being placed on the corporate market.

The new corporate travel agent places focus on the level of service that they can provide, ensuring that they make use of a modern corporate booking tool (CBT) in order to help business clients with the various issues that surround their journey. There are a number of ways that this has had an effect on the travel agency that business.

Cost

The cost of booking travel has changed substantially, with prices increasing in agencies where corporate booking solutions (CBT) have been adopted. This change is attributed to corporate travel agents as they tend to charge per Passenger Name Record (PNR), rather than via each ticket that has been issued.

While this may seem like a fairly minor difference at first, it is important to note that a PNR not only contains information about the passenger’s ticket, but also information relating to their itinerary and the various fees related to the traveller’s trip. All of this information must be stored on a database that needs to be maintained, which also adds to the cost of incorporating a CBT into the existing travel agency model.

Unlike others, this model also allows for a much more personalised service to be offered in relation to business travel, as the company can now pull records related to the traveller, making changes where needed while also gaining an instant understanding of their itinerary and what needs to be done in order to ensure all of their requirements are met.

The corporate travel using CBT offers a level of convenience and service that is hard to find through a regular travel agent and almost impossible to find with an online booking service. Initially it appears a little restrictive, the introduction of CBTs has opened up an entire niche in the travel industry, with corporate travel now becoming a major concern for travel agencies that wish to stay ahead of the pack.

Branding and Reach

Travog, is one such Corporate Booking Tool that QuadLabs offers is available as a package that can be branded to the specific business travel agency that is using them, which offers corporate travel agency a level of reach that they may not have been able to achieve using their more traditional methods.

Solutions like Travog provide a range of services to travel agencies. They offer access to hotels and other organisations that are part of the corporate travel package. It also allows for the travel agency to brand itself around the model. Travog, the platform provided by QuadLabs is particularly useful for corporate travel agents who don’t maintain a dedicated web presence, as it offers them many of the advantages of a corporate website, with much less of the work.

CBTs like QuadLabs Travog are increasingly common in the corporate travel environment means that a level of trust can be created between the travel agency and the traveller simply due to the fact that the agency makes use of a trustworthy CBT. The traveller is assured that their arrangements will be made using a renowned package, with the agency being able to focus on the personal relationships they build with their business clients as a result. This allows for the maintenance of existing clients, in addition to the branding and reach offered by such packages ensuring that new clients are rarely far behind.

Working a Niche

To adopt a CBT a travel agency will often need to focus completely towards a corporate clientele. The cost of using the CBT, many of which run on a subscription model based around the number of users and amount of services provided by the package, require its use. Some companies feel the pinch to advertise solely towards corporate travel, placing less of a focus on regular travel.

This is not necessarily a bad thing, as the world of online booking has already eaten away at much of the business that traditional travel agencies have enjoyed for so many years. Talking about Business travel, it is much more based around the service provided, rather than how cheaply you can get the flights and accommodation. Countless travel agencies have now repurposed/specialized themselves so that they become dedicated to offering services to corporate customers, while perhaps placing less focus on traditional travel packages.

The Final Word

So how have corporate booking solutions impacted the traditional Travel agency? Some travel agencies are uncomfortable paying an added cost, particularly if they do not want to focus their services around business travel, they have also opened up a niche in the industry. Software solutions like Travog, make it easier for agents to satisfy the travellers that fit into that niche, offering them a complete package that allows the agent to fully satisfy the requirements of the traveller, without the agent having to develop the package for themselves.

Technological solutions like Travog, have helped bring many travel agencies into the digital age without requiring them to compete directly, or become a part of, many of the online booking tools that exist solely to compare prices and find the cheapest travel. Many companies which focus on corporate travel, take advantage of this new niche thanks to the increased capabilities offered to them by the CBT. They allow for increased reach and positive branding, at a cost that may be lower over a large period of time than incorporating a home-grown system. It must be noted, they also require a level of dedication to the service that some traditional travel agents may still be uncomfortable providing.

QuadLabs travel technology system help these travel agents and tour operators to organize and keep track of their bookings, business processes and front and back office data in a systematic manner, thus providing utmost satisfaction to the traveler regardless of the type of the travel. They are highly specialized and reliable travel technology provider who plays a very important role in maintaining a healthy relationship between the travel company and the customer for years.

The transformation of travel industry blended with technology

The latest technological development in the travel industry, widely known as Global Distribution Systems, also known as Automated Reservation System (ARS) that has helped travel agents all over the world. It is a universal computerized reservation network provided in a single point of access in order to book airline tickets, hotels, car rentals and all the other travel products by travel agents using online travel booking system. This new initiative in the travel industry has not only provided numerous benefits to the travel organizations, but also managed to provide cost efficient and easy travel items to the final customer.

However, it is certainly quite difficult for travel organizations to track and handle all the data and information on a regular basis, since one constantly needs to book travel related products, resolve queries of customers on the go, provide necessary details and perform many other responsibilities without any delays. For that purpose, it is recommended to contract a quality and experienced Travel Process Outsourcing company who excels at offering updated travel technology to their customers.

QuadLabs is one of the most reliable travel technology company who performs data analytics and monitor everyday activity, giving the travel companies a better opportunity to enhance their business process and earn greater profits. They allow travel agents and companies to divert their concentration on other important matters while they take care of all the processes regarding the travel bookings and resolving travelers issues. Some of the main functionalities of QuadLabs Travel technology services are as follows:

1. Providing end to end back office data to the travel company
2. Outsourcing travel reservations such as hotel booking, transportation and logistics,
3. Quality check and ticketing
4. Increasing customer satisfaction
5. Resolving queries of customers
6. Checking duplicate bookings
7. Contract management

Travel technology solutions is not only a cost efficient process, but also quite effective when it comes to performance. With global technologies, real time audio/video communication and outstanding working environment, it offers great versatility in the travel business and help them to cut costs and increase sales by a great margin.

Furthermore, they also handle front and back office processes, which directly deals with the customers and administrator. It offers great insights of the behavior of the customer and gives ideas on what measure need to be taken in order to improve efficiency and sales. Thus, if you are also looking to open a travel agency, then it is highly advisable that you outsource your travel process as it could be really stressful and frustrating to handle and operate all the travel operations by yourself. It could only lead to improper travel management, extra cost and customer dissatisfaction.

There are many trustworthy travel technology industries are available who offers high quality travel process outsourcing to travel agents in order to improve their online travel booking system. However, none are as competitive and trustworthy as QuadLabs, who have over 9 years of experience in helping travel industries to provide better services to their travelers and are known to provide unique and highly reliable travel technology solutions to their clients.

How inbound and outbound tour operators can benefit from travel technology?

Alteration in any form of technology is done to provide flexibility and better features to the people using it, whether we talk about educational technology, automotive technology or business oriented technology. Each technology has its advantages and drawbacks, which is upgraded regularly to overcome the obstacles and offer more convenience to the user. The same thing can be said for travel technology, which since its emergence, has come a long way in offering high end solutions to travel agencies and the end user.

Tour operators all over the world are making effective use of travel technology solutions in order to increase their sales by proffering cost efficient and remarkable holiday booking facilities to their customers in the midst of great competition. But, how exactly these tour agencies are benefiting from using the travel technology? Below are given different types of tour operators and features of travel technology they are using to attract more visitors in their respective fields.

Inbound tour operators

Since inbound tour operators or receptive tour operators provide travelers from outside countries to travel one or multiple destinations in their country, there are many ways travel technology solutions can help them attract more foreign tourists.

By using a specifically designed tour operator software, it would be extremely easy for an inbound tour operator to manage their tour bookings, accounting and back office through multiple distribution channels. First of all, in order to sell the product of their country to another country, marketing on a large scale needs to be done. A tour operator software will help you target your audience by showcasing them your country’s elegant and magnificent sites to roam, which will increase their interest and compel them to visit your website and then your country.

And with exclusively designed and attractive holiday packages, powerful content management along with highly convenience online booking engine, selling your product to a foreign traveler would be a piece of cake.

Outbound tour operators

Unlike the receptive tour operators, outbound tour operators send travelers from the country they operate to foreign countries, and to increase their productivity and sales, proper utilization of tour booking softwares is greatly demanded. There are thousands of people looking to travel abroad and in order to sell your product to them, you need to offer an exceptional and affordable holiday package. Abroad travels are always a costly affair, nonetheless, people still wish to travel foreign countries with their loved ones. With right advertisement and multiple platform to book the package that is unique in more than one way can increase your chances of sales.

Furthermore, offering passport creation and visa applications included in the package can attract the travelers’ interest as travelling abroad requires a hectic schedule to cover.

Conclusion

Tour management softwares can increase your sales opportunity by providing a mobile responsive platform, package building option and discount offers to provide more expediency to your customer. Moreover, appropriate use of travel technology will reduce your effort by managing booking and accounting, travel documents and B2B/B2B2C agent management.