Showing posts with label back office software. Show all posts
Showing posts with label back office software. Show all posts

Friday, 21 December 2018

Right ways to boost your travel business with B2B and B2C network?

Almost all the companies fall in the either of the categories i.e. business-to-customer or business-to-business. To reach a target audience a company needs sale and marketing strategies. There are many B2B and B2C travel portals available in the market currently. These portals are made for travel agents that helps them in guiding their Customer through the itinerary planning process and rich travel content. QuadLabs is a company that designs B2B travel portals for their customers. These B2B software solutions help the customers to consolidate, distribute and manage their bookings, inventory, business processes, and distributors. These B2B seller platforms are safe, secure, and cost-effective to use.

B2C online booking portals and B2B software solutions have a lot of advantages that help the agents in growing their travel business. These portals designed by QuadLabs are the best-in-class systems with below benefits:

1.       B2B Agent Dashboard: The agent dashboard gives the flexibility to B2B Subagents to manage the bookings directly of their clients without any dependency on the Travel Agent. Advanced markups and pricing control functionality helps the Travel Agent to get more control over the pricing structure. All the accesses are done on the fly with real-time information.

2.       Managing accounts: Multiple Subagent can be registered by the admin with the required credit limits. The interface of the tool also allows the admin to control individual markups. The GDS terminal is integrated into this tool already.

3.       Extensive reporting system: With minimal manual intervention, the reporting can be executed. The agents also have both the credit and deposit feature available for themselves.

4.       Centralized booking: The B2B Dashboards is directly connected with the centralized booking portal which help the travel agent to manage and consolidate the business.

5.       Third party integration: System is capable to get integrated with Multiple Supplier for travel products. Once customer has confirmed the booking then payment can be collected via connection of Payment Gateway.

6.       Safe and Secure system: These B2B software solutions are end-to-end automated and encrypted. The transactions taking place between the seller and buyer are also encrypted. This keeps all the data safe from the hackers. The potential risk to a system breach is negligible.

These are some of the features that make the B2B software solutions the most sought after tool in the market currently. There are many more advantages and features that these tools have which make it the best in the industry. Using these tools will help your company in saving cost and generating more revenue. You can reach out to the team at QuadLabs and get a demo of these online travel agent system. This team looks forward to serving you.

Wednesday, 24 October 2018

How business travel made easy through online travel management system?


Creating a business travel plan requires a lot of research as one has to browse through multiple travel options and pick the right bookings. Also, the travel plan should be compliant with the company policies. Creating a travel plan manually is a lot of effort and if the travel agent doesn’t do it carefully then everything goes in vain. Hence to save time, effort, and money for a company having a corporate booking tool is a necessity in current time. A lot of companies’ design travel management systems for businesses to plan their corporate trips. These portals can manage travel bookings and make the travel planning task easy for the employees. Features like pre-approvals, instant bookings, travel report generation etc. make these tools the right choice for travel management. Some of these tools also have mobile applications that make the travel itinerary updates and planning even easier and instant.
Picking a good corporate management system for a company isn’t a simple process. There are a lot of corporate dashboards available in the market that boast of a lot of features, but choosing the right travel expense management system can get tricky. Some of the features that in these tools that make the business travel simple are:
1.       Self-booking capability: The online travel management systems have a user-friendly interface that shows a concise information to the traveller so that they can do reservation themselves as per company policies. Since these are also centralized real-time booking is also possible. This ensures a smooth booking of the travel itinerary as the user gets the right information to create the travel plan.
2.       Policy and Workflow Management: Since these corporate management tools are customizable, all the company policies and approval systems can be easily incorporated in them. This ensures that all the travel related bookings stringently follow the policy guidelines of a company. A company can save a lot of cost and unwanted fines by using this feature. 
3.       Safety and Security: In this fickle world where the company data is of utmost importance, these corporate booking tools are end-to-end automated and all the trading related transactions are secure format. This protects both the company and employee data from being leaked online.
4.       Third party Integration: Linking third party tools like GDS, LCCs etc. is very easy with this tool. This flexibility makes the tool to be installed as a self-sufficient entity.
5.      Travel Expense Reporting: Once a booking is complete the travel expense report can be generated for business travel. There is no hassle to store the hard copies of report as everything is done at the backend. To add other travel expenses the employee can take the snapshot of the receipt and upload it through the tool’s mobile application as well.
These are some of the features that are present in the travel management systems which improve the user’s travel experience. These tools are highly-efficient and cost-effective and help the company in monitoring the travel expense as well. If you wish to optimize the travel budget for your company then you should definitely get this tool for your business.

Thursday, 23 August 2018

New trends in technology adopted by travel industry?


People are traveling more and more nowadays. A significant increase in air passengers has been seen in the past few years and it is on a constant increase. The travellers have become more demanding nowadays as well to meet this requirement therefore, innovation in technology is driving significant changes in the travel industry. The interaction between employees and travel management is changing and becoming simpler and digital. Also, to meet their customer’s requirements the travel management systems are being designed that run on the power of data analytics to meet customer’s requirements. The advanced systems not only help in managing travel but also keep a track of cost and compliance violations. Having such travel management systems will help you in running your business at optimal travel cost.
Since the current travel trends show that travel has become an integral part of businesses, a dedicated travel booking system is essential for travel management. The new trends that are helping companies in designing the best travel management systems are:
1.       Done For You approach: With the incorporation of end-to-end automation it has become very easy for these systems to perform the tasks at the backend easily. With the invention of Artificial Intelligence, the mental tasks are also being handled by the tool. The human intervention is just minimum, gone are the ‘Do it by yourself’ days.

2.       User-friendly interface: In this digital age there is an overflow of information and picking the right travel plan becomes tough. The analytical systems connect with the centralized systems to display the best-suited travel itinerary based on the customer’s travel requirement. This information is displayed as a crisp summary for the user to understand easily.
3.       Blockchain: Integration of Blockchain technology helps in securing the information of the buyer and the seller through encryption of the trade. This increases the trust in the customers while using the travel management systems. Blockchain enables authentic, speedy, personalized, and secure traveling experience.
4.       NDC: New Distribution Capability enables common data transition standard in the airline industry. It makes the booking process simpler by providing the real-time information to the customer for the services selected by him or her. The customer gets more visibility in the ancillary products which is a big benefit. The access to lower fares, new products, product comparisons are other benefits that a customer gets.
5.       Mobile App: The travel booking systems also have a mobile application available so that the customer can access the travel related queries and bookings on the smartphone itself. Having the information being readily available on the go enhances the travel experience.
The travel technology advancements have significantly improved the travel experience of the passengers and contributed towards the growth of the tourism industry. These travel tools designed on the latest technologies are a boon to the modern day traveller as they not only enhance the travel experience but also are safe and secure. QuadLabs designs such travel management systems that are automated, centralized, secure, and cost-effective. Do reach out to the team at QuadLabs for a demo.

Thursday, 16 August 2018

How Travel Technology Enhance Travel Business?

Since all the companies have gone global to sell their products to increase their revenue, business travel has become an integral part of their company’s culture. Business travel also puts extra cost pressure on the company and hence it is necessary for the company to manage their travel budget. Having a travel management system is always a good choice to optimize the money spent on business travel. QuadLabs is a company that has a world class business travel managementsystem. The system can be customized and helps the company in running their business in a lean way. If you have a good travel management system, then your company will see a steady increase in revenue and profit margins.
Picking a good travel management system for a company can be tricky. Many such online systems are offered by companies, but choosing the right management system is important. Below are few pointers that you should look for in these corporate management systems before picking one for your company.
  1. Self-booking capability: The tool should be capable enough to search for the fares that are not only the best but also satisfy the corporate’s travel policies, approval workflow.
  2. Safe and secure: The corporate management system should have the end-to-end automation incorporated into it to make it faster, easy and secure. Also the system should be rights based. All this keeps the employee and company data safe from any breach
  3. Approval Workflow and Policy management: These travel management systems should be configurable as per the approval workflow in the company. It should be easy to incorporate all the travel and compliance related policies in the tool to control any kind of violation and prevent unwanted travel.
  4. Expense Management: The tool should have facility and feature to upload expenses incurred by and employee w/o a trip. An expense submitted should be billed or reimbursed after going through the approval workflow. Reports should be generated for travel expenses to generate insights and analyse travel costs for optimizing the budget.
  5. Centralized booking: With centralised booking and booking management process it becomes easier to manage and process bookings. With this it becomes easier, faster and smoother to manage bookings from various sources.
  6. Duty of Care: Having this feature in the tool will help the company in reaching out to their employees in case of an emergency situation and help them in keeping safe.
These are some of the features that should be present in the travel management system that you are planning to buy for your company. You should also look at the cost-effectiveness and efficiency of these portals to get a clear idea of the finances that your company needs to invest in them. QuadLabs has a comprehensive, advance corporate management system being used by customers across the globe. You can reach out to them and get a hands-on experience on their product

Thursday, 7 September 2017

Why Choose Right Travel CRM Software Company for Your Travel Business?

The travel industry is totally dependent on maintaining a strong relationship with the customers, which is possible by offering them the best of services at a very competitive price. For this reason alone, it is important for travel agencies and touroperators to use the services of travel technology in order to build an effective travel CRM software, that aids them in understanding the issues of the customers, take immediate actions to resolve their issues and build a healthy relation with their clients.

Travel CRM system is a "Central Booking Handling Interface" where bookings are received from point of sale channels and processed till the final document delivery to the customer. The system is strongly integrated with Booking Engine and third party tools. CRM software comprises in Mid office system, where travel agencies can manage their bookings, administrations, enquiry, customers, and suppliers. This system mainly operates in between the sales channels and the supplier and offers a smooth processing to provide the consumer with convenient service. By maintaining an effective line between the point of sales and the supplier, MidOffice plays a very important role in customer relationship management.

Travel CRM system helps the travel agency to generate invoice, reports and reconciliation. This does not directly help the end customer, but manage core functions. The most important function of travel CRM software is allows the travel agency to store customer data easily and manage it without much effort. The data recorded is accurate, which gives them a proper understanding of the behavior of the customer, and thus enables them to take necessary measures to attract their attention towards the business.

It helps to track relation with customers. Once a sale is made, it is equally important to track the activities of the customer and find out if they are using their services again or choosing other agencies. CRM system helps the companies to maintain everlasting communication with their clients by offering them latest news, offers and personal discounts to keep them engaged with your services.


The main aim of CRMsoftware for travel is to engage the customer with the company’s services and strengthen their bond. If you are also looking to adopt travel crm software for your company, then you can contact QuadLabs, which is a leading travel technology provider in the world. Their product is a proven platform with several deployments across Europe, USA, Latin America, Asia, Middle East, Australia, UK, Indonesia, South Africa and Africa and is highly adapted by each market.

Tuesday, 5 September 2017

What is the solution for a TMC to take care of varied request coming from their corporates?
Travel management companies offer their services to both individuals and corporate to book their travel as they master the art of managing different kinds of travel at any location of the world. However, when it comes to business travel, there are many issues that may occur for the TMC companies as corporate travel demands varying requests that includes alterations in flight timings, immediate car rentals, food and security, etc. In order to take care of such requests at any time of the day, TMC can use the services of travel technology that is Travel Management Solution.

So, how come travel management companies can provide better corporate travel solutions using travel technology?

Some of the major benefits TMC can offer to corporate by using travel technology are as follows:

·         Corporate SelfBooking Tool: It allows the travel management companies to maintain a healthy relationship with their corporate clients. It helps the company to develop separate profiles for different personnels of the corporate and offer them services based on their designations. This also helps them maintain their company travel policies and manage the workflow. It also develops corporate reports and supplier reconciliation easily. Other features of the tool include corporate management, book travel products for corporate, manage booking policy and history, view e-tickets and booking vouchers, get special discounts, etc.

·         Optimized workflow: Corporate clients want convenience and flexibility for their business travel, which travel management companies must offer. With QuadLabs Technology, they can optimize workflow of their products and services offered easily. They can easily manage the highly scalable data in a more accurate way.

·         MidOffice andCRM: MidOffice is where the booking is fulfilled and processed to the end user. By using third party tools and booking engine, MidOffice ensures that the service is offered to the corporate client in real time, which enhance the user satisfaction and build strong relationships. Some other benefits include easy management of complex sales and purchase rules, real time supplier connectivity, travel desk solutions, end to end automation, auto invoicing, enhanced admin panel, etc.


·         Contract management and distribution: It helps TMC to manage private inventories of hotels, car rentals, travel insurance, sightseeing, etc. They can offer special discounts, fares, allocations, on different channels using contract management. 

Other than offering these above mentioned features of managing corporate travels, QuadLabs also offers benefits such as front desk sales, expense management, credit limit, policy and approval workflow management, integration with flight and land product suppliers, cost center and much more. They have done several global deployments across Europe, South America, Asia, Middle East, Australia, Indonesia and Africa and is highly adapted by each market.