There has been a significant change in the behavior of
travelers in the recent years due to the emergence of mobile technology in travel.
A few years ago, people used to book online tickets, hotels, flights through
their laptop or computers, which limited their travelling plan. However, with
the advent of mobile technology, travelling has become quick, cheap and
flexible. It has been reported that over 52% of travelers use their smartphones
and applications in order to book the travel products instead of laptops and
desktops. So, what exactly has led to the change in this behavior? Let’s find
out below.
Travel Technology providers like QuadLabs, understand how
important it is for travelers to book their hotels, flights and other products
on the go. Many a time travelers require to book hotels and flights at the last
minute and without having a laptop or Internet connection could simply lead to
the loss of a potential sale and would certainly provide great inconvenience to
the traveler. With Mobile Technology in travel, Traveler can make last minute
bookings, edit bookings from anywhere. This reduces time and effort and is
beneficial to both the traveler and Travel agency. Furthermore, expense can be
better managed which is crucial for both parties.
Other benefits of mobile booking to the user and travel
agency are as follows:
Benefits to travel companies
(1) Ability to
track expenses diligently.
(2) Mobility
increases customer base.
(3) Offers and
Premium rates are offered on a real time basis using push notification.
(4) Increase
in Staff efficiency.
Benefits to travelers
(1) Create and
Edit expense report.
(2) Support
multi-currency and language, if they are travelling in some other country.
(3) Allows the
traveler to book flights and hotel in real time, regardless of the time and
place.
(4) Check
availability of the flight or hotel, confirm or cancel reservations hassle
free.
(5) Travelers
can also take benefit of special rates, discounts and loyalty rewards, which
are not available for general travelers. This allows the travel company to
retain customer for longer periods.
(6) Easily
search hotels by location, amenities and price to get the best deal possible.
QuadLabs, have led the way of Travel Technology in the form
of Xchange ERP software, which is a cloud based travel ERP hosting service that
permits the travel company to improve their productivity, increase
efficiencies, reduce costs and streamline processes without even sitting in
front of their desktop. This product of QuadLabs is very easy to install and
operate and does not require any new software or hardware storage.
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