How Travel Technology Enhance Travel Business?

A few years ago, planning a holiday might have entailed a visit to the local travel agent or for the more adventurous traveller armed with a guidebook, relying on trusted word-of-mouth recommendations to set their travel agenda. Today, thanks to breakthroughs in technology and high-speed internet, travellers can book their own flight and hotels online, choose to stay in a complete stranger’s house, and rather than entering any unfamiliar restaurant with apprehensions about quality of food, search online reviews on their mobile device while connected to the hotel Wi-Fi.

In the digital age, we’ve become a generation of DIY travellers who plan, manage and book travel online. So what has this transformation meant for businesses in the travel industry?

For travel agents, the rise of digitalisation has severely disrupted the industry. Traditional travel distribution in which high street travel agencies played a dominant role was revolutionised with online travel agencies and direct distribution through airlines and hotels’ websites acquiring a key role.

 LCC and online travel companies were the clear winner of the online travel revolution over the past many years, they changed the way today consumers plan and book their trips. Tour operators suffered the rise of independent travel and are today embracing the online and mobile channels in order to stay competitive. While the internet killed off many high street travel agents, others have been forced to adapt to a very changing marketplace, with many embracing the internet by introducing online bookings.

Change and Upgrade in Technology has presented new set of opportunities for small businesses in the travel sector, allowing consumers worldwide to stumble across say a B&B in Paris or luxury safari park in Kenya through online review sites, social media and the businesses’ own websites.

“We pivoted from a hotel guidebook to become an online travel agent just as the internet started to become a place people could finally trust with their credit cards,” says Mr Mahmoudi. “In the whole of that first month online we did 10 bookings – now we do 300 a day.” While he says the business changed its model due to internet and allows online bookings, it still runs 24/7 customer service support via phones for people who want that human element.

For travel companies it’s meant they have to get smarter and adapt as the end user’s expectations rise. Take airlines, some of which now allow passengers to check-in online, access their boarding pass on mobile and operate Wi-Fi on flights.

Technology has transformed every phase of hospitality – from finding a hotel, to checking in, to unlocking your door and personalising your stay. As travel is inherently mobile, travellers expect to use their mobile devices to enrich their travel experiences.

So how will technology shape the future of travel? The coming future will see travellers requiring an increasingly personalised service, with companies able to suggest them customised products on the basis of their profiles and past behaviour. With many travellers already seeking a more customised and local experience, truly personalised trips are already beginning to take off.

QuadLabs is one such leading travel technology provider with over a decade of experience and committed to delivering the best solutions for every company’s travel needs and increasing their business profitability by boosting their sales. They have helped numerous travel agencies and companies in developing and enhancing their travel management system and enjoy a constant business growth.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone:+91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com  

GDS Integration is to Boom the Travel Business in 2016-17

the travel businesses to have their own slot to showcase their travel services in the competitive online travel market.So, what are the key technologies that are accelerating the travel and hospitality domain? One such travel technology which has become inevitable is the Global Distribution System (GDS) or the Central reservations system (CRS). The end numbers of online travel portals that we have today are all based on this technology. GDS integration has become inevitable for travel business because through this technology, the agent gets consolidated inventories of all the GDS listed airlines. Consumers are able to compare and book their tickets, hotels, packages and engage in many more activities in online travel portals.

For any venture in travel and hospitality business, it is vital to understand that GDS integration is must for optimum sales in online travel business. Now, question is why has it become a requisite? Well, GDS gives the platform for online reservations by browsing multiple options in single window, but it is different from computer reservation system which is directly done between a single vendor and end consumers. GDS links various travel agents and third parties to facilitate effortless reservations and transactions automatically.

Technically, global distribution system is categorised into five major providers- Amadeus SABRE, Galileo, Abacus & Worldspan. In a nutshell, these providers benefits the travel companies and travel agents through easy connectivity, pricing on real time, online inventory control,  automatic update on content, multiple channel distribution and effective utilization.

People look for list of options to compare price, facilities, reviews and many more things to make the best itinerary. With GDS integration, online travel businesses can provide detailed information such as ticket pricing, hotel room descriptions & tariffs, discounts and many more new features and offers in multiple websites. Most importantly, Global distribution connectivity is extremely beneficial for consumers as they can compare and do their bookings anytime and anywhere.

To stay connected in the GDS network has become extremely vital for small to giant travel and hospitality companies because of the competitive market. It’s all about how well customers can be attracted to do their reservations in a particular website. And with such a travel technology company , online reservations are benefiting both travel businesses and end-consumers. Moreover, information available in GDS network is exclusive for travel agents and companies, which is actually very important for optimum sales and growth in online business.