Technology is the key for future of travel

Globalization of businesses and companies has increased in travel frequencies for managing resources and proceedings in offices across countries. Everything from customer meetings, new deal signings, business growth planning, training, visiting potential markets etc. requires employees to travel for business. This makes corporate travel a large contributor towards company’s expenses and since it plays a vital role in the business strategy it can’t be neglected. As per the studies done by researchers, the corporate travel is expected to grow and strain company’s finances. Hence, there has been more interest towards improving the travel technology so that the companies can sustain a healthy travel plan within a minimal budget.

QuadLabs that is a travel technology solution provider that has built world-class travel portals for companies to benefit from. Its travel technology products have set benchmarks in the travel industry. This company was started in 2006 in India and has expanded its base in Brazil and UAE as well. Being in this business for more than a decade now, it understands the travel market and has the right expertise to deliver high-quality products to its customers. Technology is an important aspect of online booking systems and the team at QuadLabs constantly focuses on improving their product’s technologies. This team’s recent completion of the NDC developer certification is an example of their continuous hard work and dedication towards designing reliable and scalable travel technology platforms.

A good travel booking system with the latest technological advancements can reduce the travel budget in a significant way. Automation enables fast and easy travel bookings and makes the tool self-sufficient. The NDC helps the portal to connect directly with the airline database and show the real-time status of the service requested by the user. Therefore, the user can access details like Wi-Fi, seat selection, meal, baggage etc. when booking a flight. The integration of policies and approval workflows streamlines the booking process and saves a company from compliance violations. Expense management is simple in these portals as all the finances are centralized and can be tracked on a real-time basis. Even employees can generate and submit reports almost immediately after the booking process is complete. Mobile application of these tools further simplifies the travel management process by enabling on-the-go bookings for employees. Tracking employees to ensure their safety can also be done through these portals.

All these features have been possible due to technological advancements happening in the information technology industry. Addition of technology in travel management system has enhanced the user experience for business travel planning. These online booking portals not only save time and energy for a user but also help in streamlining business processes and optimizing revenue. This further helps a company in creating a good business strategy to grow their business globally. By having a dedicated travel booking system the companies can run their business with more efficiency and their employees get to focus more on productive work thereby helping the business in generating more revenue. Make sure that you get the best-in-class online booking portal for your business.

Benefits of adopting Travel Technology to Travel Agents

The Information Age has changed things considerably, paving the way for many industries to keep up with Technology and opt for automation. Automation has replaced things being done manually; empowering users with the convenience of a simple click making jobs easier today. With the help of intelligent and sophisticated Technology, not only have we managed to streamline our business processes but also seamlessly collaborate and distribute information in real time with all business stakeholders.

The World Travel & Tourism Council’s (WTTC’s) annual economic research found that 2016 was a successful year for the Travel & Tourism sector off the back of an improving economy. In the year of significant exchange rate changes, international tourism spending in 2016 was 14% higher than the previous peak levels in real terms, while domestic spending was 6% higher than its previous peak. The year 2017 is forecasted to be a more promising year for the Travel & Tourism sector as the growth picks up across the global economy, led by increase in employment and stronger consumer spending. The sector’s contribution to GDP is expected to grow by 4.3% this year, up from 3% in 2017, and international growth is once again forecasted to beat domestic growth.

Technology has gone miles to enable Travel Businesses to overcome boundaries and barriers. The penetration of sophisticated Travel Software like QuadLabs XChange has been largely instrumental for the entire Travel Ecosystem to collaborate and work together efficiently, to craft a wholesome experience for your end customers (travellers).

GLOBALIZATION - Bringing the world closer together

Limitations due to distance has been overcome. This means that not only can they collect or share content with distributors or suppliers based in any corner of the world easily, but also close in on overcoming obstacles owing to lingual, cultural and geographical boundaries. This empowers Travel Agencies and Businesses to acquire & manage inventory from various suppliers around the globe and offer that inventory at a better price.

COMMUNICATION - Any time – any place

Technology enables Travel Businesses to simultaneously communicate with all external and internal public regardless of their location and time zone. This has helped information to be processed and transferred faster across the web of their network and connections round the clock. All this data is accessible at any time, at any given place allowing Travel Businesses the flexibility and efficiency to conduct business with ease.

SATISFACTION - Customer is king

The Tourism Industry today, relies primarily on Technology to conduct business, streamline processes and increase profitability. Companies like QuadLabs empower Travel Businesses to successfully promote and sell services and products to fulfil the demands, needs and desires of end consumers (travellers).

So, let’s have a quick glance at some of the advantages of Adopting Travel Technology

1.    Visibility

There is no doubt that listings with OTAs increase the visibility of your business. Technology provides a platform for smaller operators to become visible to an enormous new market.  Even with a beautiful, functional, SEO optimised website you would be hard pushed to reach the wider market through your own efforts alone.  Listing with the OTA’s enables you to reach beyond “those already in the know”, to reach customers at a global scale.  And it really doesn’t get much bigger than that.

2. It’s easy!

One of the main reasons customers use OTAs are because they offer them a huge choice whilst at the same time simplifying things for them; allowing them to compare relevant accommodation side by side.  For many customer’s price will be an important component of this comparison, but it will not be the only factor.

For some providers this comparison will be quite threatening, but when taken as an opportunity to stand out and highlight the things that make your accommodation special, it can be a great shop window for your business. While there is an assumption that hotels listed on these sites are solely competing on price, consumers are also looking for best value: Quality, location and service are all important influencing factors.  

 3. Peer validation and recommendation

OTAs enable customers view reviews and get a feel for the hotel from a customer perspective, giving them confidence to book

Hotel guests review websites before booking a hotel, and many of them say that the opinions of others influence their choice of hotel it is clear that consumers are looking for validation of their choices before making their booking.  You can use the reviews to develop your product and service further, and to respond to customers directly about any issues.  OTAs make it easy for guests, past and future to book with confidence.

While OTAs are here to stay, so it’s a case of using them to your advantage.
Use them for the profile they can give to your business, but don’t rely solely on them to keep delivering new customers.  Developing your marketing and customer retention plans to encourage the 1st time visitors to book direct with you on subsequent trips, will improve the profitability of these guests and their lifetime value to your business.

Apart from these adapting Travel technology also helps in the following manner.

1. Technology or Software offers the possibility of expansion, collaboration and flexibility for Travel Businesses.

2. Business is characterized by the implementation of different online booking software into existing business systems of Travel Agencies, Hotel Chains, Airlines, Car Rental Companies and other products in Travel industry.

3. Operation and distribution costs are decreased.

4. Technology allows high-quality and effective market research.

5. Travel Technology and Online Travel Software has proven to be a profitable medium of promoting Tourism and sales.

6. Visualization of Tourism services and products through Multimedia Technology leaves a lasting impression on potential customers.

7. Increased efficiency of Travel Agencies and Tour Operators by speeding up communication.

QuadLabs is a leading travel technology provider, giving tour operators and travel agencies methods to adapt to these travel trends and increase their business’s potential to get higher return on investment.

Address:- 

QuadLabs Technologies Limited

720, 7th Floor,JMD Megapolis, Tower B,

Sohna Road, Sector 48,

Gurgaon 122018, Haryana, India

Phone:+91 124 663 6999

Web: http://www.quadlabs.com  Email: marketing@quadlabs.com  

How are online booking systems helpful to travel management companies?

he travel booking landscape is rapidly changing. Mobile bookings have a greater impact year on year and your customers expect you to be online.

A lot of businesses in the tours and activities sector have resisted using booking systems. Their reasons for this:

• Expensive
• Unable to use
• Not specific to business needs

This is no longer the case. Cloud computing has ensured that online booking systems are extremely affordable, with monthly subscriptions costing as little as a day’s wage bill for a minimum wage employee.

In 2017, an online booking system is a “must have” for any tour or activity business that is spending lots of time answering phone calls, sending emails or considering hiring more staff.

It can be hard figuring out what’s the right online booking system for your business, as there are so many different variations. Once you have identified what is the right one for you however, it can have many benefits, the main one is the fact that it helps businesses increase their bookings, which is what we’re all after.

Increase in Bookings

An online booking system leads to more sales. Without a robust booking engine, you can be like a leaky pipe, where small drips of water are constantly being lost. At first this doesn’t seem like a big deal. The trouble is that a consistent small drips can create huge loss over time. This is the same with bookings. Out of 39% of travel bookings made outside normal office hours and that only 1 in 3 people leave a voicemail when they ring, there is a huge potential for lost bookings.

Less Stress

Is your business taking over your life? Spending all your day in your inbox? There is a short way. With a booking system you manage all your bookings through a central point be it online bookings, bookings received over the phone or walk ups. You don’t even have to be there to check how everything is going. Most booking systems are not mobile based so you can check in on any internet connected device to track and manage your business.

Mobile is important now. Everyone has a smartphone. And yes it is important for your business too as Google is now prioritizing websites with mobile functionality. A good booking system does a lot of this work but should allow simple mobile booking for your customers. This will save you a truck load of time and money with a web developer on how to get your website ready.

So how else can it help you? Well a good system will also allow you to assign and roster staff to your activities so you’re not stuck beating your temples on a Sunday night with the company calendar. This takes a lot of the headache of running the business from you.

Reduction in Costs

The hard facts are that an online booking system can help reduce staffing costs by 20–30%, depending on your size of business and increase efficiency by more than 50%. That means that even if it’s just YOU, you’re saving a truckload of time, which could free you up to spend more time marketing or just put the feet up.

Increase Your Distribution with an Online Booking System

Distribution I hear you ask? What’s that?

Distribution is ideally anywhere else you sell your product. You might sell on a website like Victors or you might sell through a local tourist office, hotel concierge or travel agent. These channels are outside your website and sales office. These channels normally sell tours or activities in exchange for a commission, which ranges between 10–30%. You may even use voucher companies like Group on or Living Social to sell your tours or activities in low times of the year. This is also distribution.

Dealing with these systems can be great way to increase your web presence and get yourself seen, but it can also lead to a lot of work. For instance, if you start getting bookings from these channels are you worried about being double booked? If a customer walks up with a paid voucher from a third party, expecting to be accommodated, when you’ve already sold out your tour can be very uncomfortable. It can also be damaging for your brand if that customer leaves a negative Trip advisor or Yelp review.

Up Selling

Up selling is also a fantastic way to boost your revenue. What’s up selling?

It’s adding additional items at booking that add to the customer experiences. For example, take a hotel pick up, it’s not going to drive the sale but when the customer sees it in the booking form alongside a checkbox for the hotel they’re staying at they may be happy to pay an extra $10–15 for the pleasure. You could add lunch as an extra. Don’t provide food — so what? Do a deal with a local cafe to provide lunches on request and make 50% of the revenue from it Easy.

If you add these options without a booking system, it will become very difficult to manage. Imagine you were booking something and had sent a couple of emails about the purchase and then received an email asking you: “now, would you like to book lunch with or without cream cakes.”

QuadLabs Technologies is premier travel technology company in India. It has an expert team to provide end to end travel technology solutions to its client worldwide including locations US, UK, Brazil, Middle East and many more. One can also contact us for advance software for travel agency,online booking engine, mid office systems, b2b & b2c travel portal systems and many more.

QuadLabs, an award winning travel technology platform for B2B Reseller, Tour Operator and Business Travel intermediaries

QuadLabs Technologies has been a powerful platform for many travel agents and tour operators for the last decade with its world class Travel ERP technology, giving B2B resellers a better opportunity to provide comprehensive travel solutions to both individuals and business companies. QuadLabs is a leading travel technology solution provider and a winner of ‘World’s Leading Travel ERP Technology Provider for 2015 and 2016’.QuadLabs excels at offering the most enthusiastic and dedicated technological solutions to business travel needs. 

Travel technology is a very fast growing field used by numerous travel agents and business travel intermediaries in order to boost their sales and profitability. QuadLabs offers them such technological help by giving them better travel agency booking software, travel booking system and much more to manage their travel bookings, track their inventory and business processes, etc. Every travel company requires to have a better travel booking system that would help them and their customers to arrange their hotel bookings, flight reservations, car rentals, holiday packages and many more at any given point of time with no trouble at all. Having an irresponsible and unreliable travel agency booking software can result in great loss of possible customers and of course sales. 

For a B2B reseller, QuadLabs technology helps them to manage their distribution channels and employees. It also helps them to manage their travel reservations and travel products which they can resell to other travel agencies for a greater profit. 

Some of the benefits B2B reseller can get from QuadLabs are as follows:

1. B2B agent dashboard

2. Front office support

3. Back office support

4. Mid office system 

5. Credit and deposited policy

6. MIS reporting and dashboard

7. E-wallet for payments

8. Booking management

9. Service fee management

10. Post sales support

11. Rearranging bookings

12. Resolving queries

They provide a comprehensive travel management system which processes bookings at multiple point of sales, enhances the relationship between the company and the customer. With QuadLabs travel agency booking software, the tour operator will get a quality front desk or travel desk to better interact with their customers. Other features include significant admin panel for proper business management, connection with negotiated inventories, auto invoicing, third party integration, B2B2B and B2B2C labels for affiliates and subagents, inbuilt GDS and many more.

There are many travel technology providers available out there, but none are as competent and reliable as QuadLabs Travel technology due to its highly innovative features, business processes and ability to help other travel companies to sell their travel products in a very easy and flexible manner. They understand the requirements of the business way too well and offer the most suitable help possible to boost their profit. They are master in identifying the areas in a travel industry, which are lagging the company behind and knows very well to resolve them in a quick span of time and surely at a very reasonable price. Therefore, if you are also an aspiring travel agent company or a B2B reseller in the field, then it would be wise to engage services of QuadLabs.