Booking
engines support us to earn profit on sales, being a travel agent you can easily
update prices and offers, depending onto the market conditions. However, there
is always a need to integrate systems installed at different places to manage
all bookings received.
MidOffice is
a "Central Booking
Handling Interface" wherein bookings are received
different sale channels and processed till the final document is delivered to
the customer. These sales channels are distinct or multiple and have a defined
role to play, MidOffice takes the responsibility of integrating systems like
Booking Engine and third party tools.
MidOffice
provides an inbuilt Customer Relationship Management to enhance the efficiency
of every customer interaction and customer engagement across all sale channels.
It can easily manage all of customers details, past experience and present
requirements, orders and invoices. MidOffice provides a user friendly interface
to be able to process the virtual booking cards till it delivers to customers.
It also defines the commissions or mark
Back office
have always been the backbone of travel business. With multiple bookings
requesting to get processed, MidOffice offers a comprehensive admin panel for
managing the business processes. It provides the administration rights to
manage the inventory or define roles of staff or agents across the network.
Following
are the features reflecting the functionality Mid Back Office System.
1. Automated consolidation - One of the most significant functionality of
MidOffice is the ability to consolidate information received from suppliers and
sales channels.
2. MidOffice is completely capable of
providing information of the distribution of inventory or bookings generated on
GDS.
3. To be able to cope up with the multi
currencies threat, it’s always advisable to prefer a system capable of having
such feature.
4. For credit Business operations,
MidOffice provides you Credit Control System with GDS’ and subagents as well
armed with Credit Control & Alert System.
5. MidOffice reduces human involvement,
its Auto Invoicing facility creates an invoice automatically on the back office
system and issues tickets for customers.
6. The coordination between the back
office system and online travel portal is always crucial. MidOffice makes sure
that the integration remains intact and results hit on the portals are real
time.
7. One of the distinct features of
MidOffice system is to generate automatic billing and settlement reconciliation
provided with an option of PDF File to download.
8. Administrative feature of MidOffice
enables complete control over the rights of company’s staff as well as the
agencies. It creates and limits the access given to people to be able to work
on the bookings.
9. The integration of Customer relationship
management helps save the profiles of travelers. CRM is an integral part of
MidOffice.
10. MidOffice generates day to day reports
based on sales, customer and suppliers in order to track down the performance
toward the goals of the organization. These reports claim future trends and
make you prepare for various situations.
QuadLabs
Technologies is premier travel technology company in India. It has an
expert team to provide end to end travel technology solutions to its client
worldwide including locations US, UK, Brazil, Middle East and many more. One
can also contact us for advance software for travel agency, online booking
engine, mid office systems, b2b & b2c travel portal
systems and many more.
Address:-
QuadLabs Technologies Limited
720, 7th Floor,JMD Megapolis, Tower B,
Sohna Road, Sector 48,
Gurgaon 122018, Haryana, India
Phone: +91 124 663 6999
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